FAQs
What is the main responsibility of the Senior Platform Engineer-1?
The main responsibility of the Senior Platform Engineer-1 is to manage the configuration of File Transfers for MasterCard, including day-to-day support functions and communication with customers and internal support teams.
What level of support does this position provide?
This position provides 2nd level/IT support for the Operations Command Center.
What kind of communication is expected in this role?
Frequent communication is expected with various teams and customers regarding the requirements to set up file transfers, as well as coordination for any necessary updates or changes.
What are the technical skills required for this position?
Required skills include knowledge of secure file transfer protocols, data encoding, working knowledge of certificates, Connect:Direct (IBM product), and Sterling B2B Integrator.
Is experience with vendor products necessary?
Yes, experience with vendor products and MasterCard developed solutions is necessary for supporting file transfers.
What type of projects would I lead in this role?
In this role, you would lead projects that require strong technical knowledge and organizational skills related to file transfer configurations and operations.
What qualities are important for a candidate applying for this position?
Important qualities include being self-motivated, detail-oriented, and capable of researching and resolving difficult issues independently.
What security responsibilities does this role entail?
This role entails abiding by Mastercard's security policies and practices, ensuring the confidentiality and integrity of accessed information, reporting suspected security violations, and completing mandatory security training as outlined by Mastercard's guidelines.
Is there a focus on a culture of inclusion in the workplace?
Yes, Mastercard promotes a culture of inclusion that respects individual strengths, views, and experiences, believing that differences contribute to better decision-making and innovation.
How does this role interact with customers?
This role involves communicating with customers on their requirements for setting up file transfers and ensuring timely delivery while resolving any issues that may arise.