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Senior Process Executive

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Infosys

2d ago

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Healthcare
  • Mysore

AI generated summary

  • You must have strong communication, organizational, and analytical skills, 1 year in US Healthcare Claims, multitasking ability, and experience with No Surprise Act claims.
  • You will communicate effectively, prioritize tasks, focus on customer needs, analyze problems, and work collaboratively to resolve issues independently and efficiently.

Requirements

  • Excellent verbal and written communication skills
  • Good organizational skills and ability to prioritize workloads.
  • Customer focused
  • Self-Motivated
  • Analytical and Problem-solving skills.
  • Active reading, writing and questioning, an eye for detail to determine the root cause of the issue.
  • Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
  • Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently.
  • 12 month’s working experience in US Healthcare Claims
  • Experience of working competitive environment
  • Ability to Multitask
  • Working on the No surprise Act claims as per SOP

Responsibilities

  • Excellent verbal and written communication skills
  • Good organizational skills and ability to prioritize workloads.
  • Customer focused
  • Self-Motivated
  • Analytical and Problem-solving skills.
  • Active reading, writing and questioning, an eye for detail to determine the root cause of the issue.
  • Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
  • Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently.

FAQs

What are the key skills required for the Senior Process Executive role?

The key skills required include excellent verbal and written communication, good organizational abilities, strong analytical and problem-solving skills, and a customer-focused mindset.

What experience is required for this position?

A minimum of 12 months working experience in US Healthcare Claims is required for this position.

Is multitasking necessary for this role?

Yes, the ability to multitask is essential for effectively managing workloads in this competitive environment.

What specific claims will I be working on?

You will be working on No Surprise Act claims according to the standard operating procedures (SOP).

How important is attention to detail in this role?

Attention to detail is crucial for determining the root cause of issues and ensuring thorough problem resolution.

Do I need to work independently in this role?

Yes, the role requires self-motivation and the ability to own and resolve issues independently, thoroughly, and efficiently.

What type of work environment can I expect?

You can expect a competitive environment that encourages collaboration with colleagues to evaluate solutions and resolve issues.

Are there opportunities for career advancement in this position?

Yes, there are opportunities for career advancement as you demonstrate your analytical and problem-solving skills in the role.

Will I receive training for the specific processes involved?

Yes, training will be provided to familiarize you with the processes specific to No Surprise Act claims and other relevant procedures.

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Consulting
Industry
10,001+
Employees
1918
Founded Year

Mission & Purpose

Infosys is a multinational corporation that provides information technology (IT) consulting and services. The company's primary focus is on digital transformation, business process management, and consulting for clients across various industries. Infosys aims to help organisations navigate the rapidly evolving landscape of technology by providing innovative solutions, software development, and IT services. Their ultimate mission is to empower businesses to thrive in the digital age through cutting-edge technology solutions. Infosys plays a crucial role in enabling its clients to achieve operational efficiency, enhance customer experiences, and stay competitive in the global market.

Culture & Values

  • Client Value

    To surpass client expectations consistently with our hunger and boldness

  • Leadership by Example

    To act on our conviction that ordinary people can be inspired and mentored to do extraordinary things

  • Integrity and Transparency

    To be ethical, sincere and open in all our transactions

  • Fairness

    To be objective, empathetic and caring in our transactions

  • Excellence

    To strive relentlessly, constantly learn, improve ourselves, our teams, and services to become the best