Logo of Huzzle

Home

Matches

Explore

Manage

Senior Product Designer (Citymapper)

image

Via

2mo ago

  • Job
    Full-time
    Senior Level
  • Design
    Product
  • London
  • Quick Apply

AI generated summary

  • You have 5+ years in Design, UX, and Product, understand complex interfaces, collaborate with engineers, prioritize features, and engage with users consistently. Transportation experience is a plus.
  • You will analyze user needs, balance them with business objectives, collaborate with teams through the project lifecycle, and test the features you build.

Requirements

  • Strong background in Design, UX and Product.
  • 5+ years of experience in building products.
  • A deep understanding of our app and company offering; transportation experience is welcome to speed up the learning curve.
  • Experience in abstracting complexity behind simple messages and interfaces.
  • You thrive in complex environments and know how to prioritise features and tasks.
  • You work in tandem with engineers. You understand tech constraints and opportunities. You appreciate that engineers are designers in their own right.
  • You talk to users constantly.
  • You care.

Responsibilities

  • Collect and analyze user needs in multiple ways, e.g. user interviews, Zendesk, social media chatter, data points.
  • Define how products can support business needs.
  • Balance user needs and business needs.
  • Understand technical constraints and opportunities.
  • Work through the entire lifecycle of the project: at no point does the designer “hand over” to another team. We follow through delivery, QA, and iterate.
  • Shape, design, deliver, QA, and iterate on solutions with Product Managers and Engineers.
  • Test and use the features you build.

FAQs

What is the main mission of Citymapper?

Citymapper's mission is to help make cities easier to navigate, providing real-time data to help millions of people make informed travel decisions.

What kind of projects will a Senior Product Designer work on?

A Senior Product Designer will work on both consumer products and enterprise technology aimed at improving mobility in cities.

What kind of team will I be collaborating with in this role?

You will collaborate closely with product managers and engineers to deliver elegant solutions.

What skills are required for the Senior Product Designer position?

A strong background in Design, UX, and Product, with 5+ years of experience in building products, is required, along with a deep understanding of the app and the transportation industry.

How involved is the designer in the project lifecycle?

Designers are involved throughout the entire project lifecycle, including delivery, QA, and iteration; they do not "hand over" the project to another team.

What types of user research methodologies will I be using?

You will collect and analyze user needs through various methodologies such as user interviews, Zendesk, social media chatter, and data points.

Is transportation experience necessary for this role?

While transportation experience is welcome, it is not mandatory; a deep understanding of the app and the company's offerings is also important.

What benefits does Citymapper offer its employees?

Citymapper offers competitive compensation including stock options, a hybrid working model, comprehensive health schemes, and opportunity to be part of a company dedicated to social good.

What is the work environment like at Citymapper?

Citymapper promotes a hybrid working model with a spacious office near Chancery Lane, where team members can enjoy weekly team lunches.

How does Citymapper approach diversity and inclusion?

Citymapper is dedicated to building a diverse, inclusive, and authentic workplace, encouraging applicants from all backgrounds and identities to apply.

image

Via

Technology
Industry
501-1000
Employees

Mission & Purpose

Via builds innovative software to enable our customers — cities, transit agencies, transport operators, school districts, universities, and corporations — to transform their legacy transportation systems into advanced digital networks. As pioneers of the TransitTech category, Via’s mission is to expand access to efficient, affordable, and sustainable transportation. Via’s software enables organizations to digitize their existing transportation networks and launch new and innovative services, simultaneously lowering operating costs and increasing quality of service. Our software is used in over 500 communities in more than 35 countries around the world.