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Senior Product Services & Management Analyst (Hybrid) - HR Technology

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Northwell Health

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • IT & Cybersecurity
    Product

AI generated summary

  • You need a Bachelor's degree, 3-5 years of relevant experience, strong project management skills, and ideally 4-5 years in HR systems like Oracle HCM Cloud. Master's preferred.
  • You will support financial systems, analyze and troubleshoot issues, lead projects, collaborate with teams, implement solutions, document processes, train users, and recommend process improvements.

Requirements

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • Master's degree in Computer Science, Business, or Engineering, preferred.
  • 3-5 years of relevant experience, required.
  • Excellent strategic thinking, project management, and time management skills, preferred.
  • Strong organization, communication, and collaboration skills, preferred.
  • 4-5 years of experience in HR systems, preferably in Oracle HCM Cloud, preferred.

Responsibilities

  • Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users.
  • Analyzes and troubleshoots production problems; escalates issues and executes solutions.
  • Works as a project / product lead on larger, more complex projects and/or on multiple projects and solutions.
  • Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business Solutions Leads, and other key stakeholders.
  • Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods.
  • Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users.
  • Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers.
  • Develops, coordinates, and executes detailed test plans.
  • Trains end users and documents processes for knowledge transfer.
  • Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables.
  • Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders.
  • Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance.
  • Recommends and implements improvements to end user processes as they relate to financial systems.
  • Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

FAQs

What is the job title for this position?

The job title is Senior Product Services & Management Analyst (Hybrid) - HR Technology.

What are the primary responsibilities of the Senior Product Services & Management Analyst?

The primary responsibilities include supporting financial systems, analyzing and troubleshooting production problems, leading projects, collaborating with various teams, implementing or enhancing systems, maintaining project outcome responsibilities, creating technical designs, training end users, identifying risks, and recommending process improvements.

What qualifications are required for this position?

A Bachelor's Degree is required, along with 3-5 years of relevant experience. A Master's degree in Computer Science, Business, or Engineering is preferred.

Is experience in HR systems required for this role?

Yes, 4-5 years of experience in HR systems, preferably in Oracle HCM Cloud, is preferred.

What skills are preferred for candidates applying for this position?

Excellent strategic thinking, project management, time management, strong organization, communication, and collaboration skills are preferred.

What kind of projects will the Senior Product Services & Management Analyst work on?

The analyst will work on larger and more complex projects as well as on multiple projects and solutions related to financial systems.

Will there be any training responsibilities associated with this role?

Yes, the analyst is responsible for training end users and documenting processes for knowledge transfer.

What is the expected work environment for this position?

The position offers a hybrid work environment, combining both remote and in-office work.

How will my salary be determined for this position?

The salary range listed is a good faith determination and may consider factors such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity.

Are there opportunities for growth within this role?

Yes, there are opportunities for growth as the role involves collaboration with various teams and staying current with new functionalities and accounting concepts, which can lead to professional development.

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Northwell Health

We’ve re-imagined what health care can be. Are you Made for this?

Science & Healthcare
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Northwell Health is New York State’s largest health care provider and private employer, with 21 hospitals, about 900 outpatient facilities and more than 12,000 affiliated physicians. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 85,000 employees – 18,900 nurses and 4,900 employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies