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Senior Project Manager

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SITA

10d ago

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Business, Operations & Strategy
  • Montréal, +1

AI generated summary

  • You need 10+ years in project management, team leadership, a relevant degree, PMP or Prince2 certification, strong commercial skills, excellent communication, attention to detail, and aviation experience.
  • You will lead and mentor project managers, oversee project portfolios, manage commercial contracts, report to executives, ensure communication, and foster team collaboration for successful project execution.

Requirements

  • Extensive Project Management Experience: You have a minimum of ten years managing project teams responsible for projects and programs of varying sizes, complexities, budgets, and deliverables, ideally within the aviation or air traffic management IT services sector. Your experience includes overseeing multiple concurrent projects, ensuring they are delivered on time, within scope, and within budget.
  • Team Leadership and Development: Demonstrated ability to manage and develop team members, fostering a collaborative and productive work environment. You have a proven track record of nurturing team members, providing mentorship, training, and career development opportunities.
  • Educational Background: You hold a university degree or equivalent qualification within an appropriate technical domain, ideally within IT, aviation or relevant.
  • Professional Certifications: You possess formal project management training and certification such as PMP (Project Management Professional) or Prince2 (Projects in Controlled Environments).
  • Commercial Acumen: You possess robust commercial skills with a track record of driving commercial contracts and projects linked to customer delivery and business development.
  • Exceptional Communication Skills: You have strong communication abilities with proven experience in speaking in front of executives and senior management. You can effectively convey complex ideas and project updates to stakeholders at all levels, ensuring transparency and alignment.
  • Attention to Detail: Meticulous attention to detail with the ability to track pipeline, multiple project facets of the portfolio, and develop dashboards. You are adept at using project management tools and software to monitor progress, identify risks, and implement corrective actions.
  • Collaborative and Influential: Ability to collaborate effectively with diverse, globally dispersed teams, and skillfully influence stakeholders. You excel in building relationships and fostering a culture of teamwork and cooperation across different departments and regions.
  • Problem-Solving Skills: A strong problem solver driven to uncover and implement effective solutions. You are proactive in identifying potential issues and developing strategies to mitigate them, ensuring project success.
  • Language Proficiency: Fluency in written and spoken English, with the ability to communicate seamlessly with international teams and stakeholders.
  • Prior experience within aviation or flight operations service sector.

Responsibilities

  • People Management: Lead and mentor a team of experienced customer-facing project managers, fostering a positive, results-oriented mindset. Support your team’s growth, development, and potential.
  • Project and Program Portfolio Management: Oversee regional project portfolios from pipeline management through to delivery and operational readiness. Ensure effective governance and hold regular review forums with stakeholders and sponsors to track progress and outcomes.
  • Project Management Expertise: Leverage your deep PM expertise across all phases, from inception to closure. Handle business cases, capacity plans, risk mitigation strategies, and deliver on key targets and KPIs. Ensure accurate documentation of project activities, including communication strategies, resource allocation, status reports, change requests, risk tracking, variance analysis, and lessons learned.
  • Commercial Responsibilities: Drive commercial projects by enabling new business opportunities, managing commercial contracts delivery, and ensuring smooth execution. Engage in customer-facing activities, and support commercial teams in pre-sales to support business growth and build the project pipeline.
  • Executive-Level Reporting: Present confidently to C-level executives and review forums, providing the appropriate level of detail. When needed, conduct deep dives into project status to address specific concerns. Ensure that project reporting for the portfolio is kept up to date and maintain dashboards ready for delivery reviews.
  • Attention to Detail: Maintain meticulous oversight of project portfolios, regularly reviewing status, progress, risks, and corrective actions with your team and stakeholders to ensure smooth execution.
  • Effective Communication: Demonstrate exceptional communication skills to lead both internal and external forums. Inspire collaboration and positive engagement across teams. Work closely with APAC and MEA teams to ensure alignment in practice for the Aircraft business unit and maintain strong working relationships.
  • Team Leadership and Mentorship: Collaborate with both local and remote team members, effectively negotiating across organizational levels. Mentor and develop team members, promoting a collaborative and productive work environment.

FAQs

What is the primary focus of the Senior Project Manager role at SITA?

The primary focus of the Senior Project Manager role is to manage a team of project managers who are responsible for driving a range of complex projects and programs tailored to the needs of diverse customers in the aviation and air transport industry.

What kind of projects will I oversee in this position?

You will oversee regional project portfolios from pipeline management through to delivery and operational readiness, ensuring effective governance and regular review of progress and outcomes.

What type of experience is required for this role?

A minimum of ten years of extensive project management experience is required, ideally within the aviation or air traffic management IT services sector, managing project teams for various sizes, complexities, budgets, and deliverables.

Is there an emphasis on team management and development in this role?

Yes, the role includes leading and mentoring a team of experienced project managers, fostering a positive, results-oriented mindset, and supporting their growth and development.

What are the educational requirements for this position?

Candidates should hold a university degree or equivalent qualification within an appropriate technical domain, ideally within IT, aviation, or a related field.

What professional certifications are preferred for this role?

Formal project management training and certification, such as PMP (Project Management Professional) or Prince2 (Projects in Controlled Environments), are preferred qualifications.

Are there particular skills that are emphasized in this job description?

Yes, strong communication skills, commercial acumen, attention to detail, collaborative and influential capabilities, and robust problem-solving skills are emphasized as key qualifications.

What kind of work environment does SITA provide?

SITA provides an inclusive work environment that values diversity and offers flexible work options, including the ability to work from home and from various locations around the world.

Will I be required to present to executives?

Yes, the role involves presenting confidently to C-level executives and reviewing forums, providing detailed project updates and addressing specific concerns when necessary.

How does SITA support employee wellbeing?

SITA supports employee wellbeing through an Employee Assistance Program (EAP) available 24/7, 365 days a year, and offers Champion Health, a personalized platform that addresses a range of wellbeing needs.

Can I work from different locations during the year?

Yes, employees can take up to 30 days a year to work from any location in the world.

SITA

Dedicated and committed to the air transport industry

Consulting
Industry
1001-5000
Employees

Mission & Purpose

SITA operates in the aviation industry, providing IT and communication solutions for airports, airlines, and air transport companies. Their services include airport management systems, passenger processing solutions, baggage handling systems, and air traffic management solutions. SITA's ultimate goal is to enhance the efficiency, safety, and overall passenger experience in air travel through innovative technology solutions. Their purpose revolves around facilitating seamless communication and data sharing within the aviation industry, enabling airports and airlines to optimise their operations, improve customer service, and ensure a smooth travel experience for passengers. SITA aims to be a trusted partner in the aviation sector, driving digital transformation and technological advancements to shape the future of air travel.

Benefits

  • Lifestyle

    We provide you with access to the medical care you need, life insurances and competitive retirement savings to help prepare for the future.

  • Live a healthy life

    We actively encourage a healthy lifestyle, offering location-based initiatives, like exercise or stress relief classes, to our global employee assistance program.

  • Enjoy quality time

    With our generous vacation and leave provisions, you’ll be able to take time away from the office to recharge, spend time with family or pursue personal interests.

  • Care for your family

    We support you and your loved ones through various stages of life, with parental and adoption leaves as well as information, resources and care programs.

  • Our Employee Assistance Program

    The service is there for you and your family, any time, with real, practical help. It supports your mental, physical, social, and financial well-being, whether you're thinking about quitting smoking, eating healthier, struggling with stress or anxiety, or you could use some help managing a big change or challenge in your life. You can turn to the EAP for support and strategies from an expert advisor or a referral to a counseling.