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Senior Salesforce Administrator (f/m/d)

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Moss

16d ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You have Salesforce management experience in B2B SaaS, API work, customer-centric mindset, data-driven focus, a proactive attitude, effective communication skills, and a collaborative spirit.
  • You will administer Salesforce and CPQ systems, design revenue tech architecture, collaborate on business requirements, optimize performance, and serve as a revenue technology expert.

Requirements

  • Proven experience managing Salesforce and broader revenue tool stack integrations, ideally in a B2B SaaS context. Experience with CPQ / billing solutions is a big plus.
  • Experience working with APIs and Engineering teams.
  • Customer Centric - You have deep knowledge and expertise in best-practice business and revenue processes, coupled with an ability to empathise with the needs and pains of customers.
  • Impact Driven - You value quality over quantity and simplicity over complexity. You have a data-driven mindset, and prioritize your topics based on the problem to solve and its commercial impact.
  • Self Starter - You are in the driver seat of all topics and projects, applying a "can do" attitude and an insatiable curiosity to help you tackle complex situations.
  • Adaptive Communicator - You leverage your technical knowledge and expertise to convey information effectively to a variety of audiences, from upper management to engineering stakeholders.
  • Team Player - You care about your colleagues and you do everything you can to support and contribute to your team. You don’t let your decisions be driven by your ego, and always give transparent feedback.

Responsibilities

  • Salesforce CRM & CPQ Administration - You will own the comprehensive administration of our Salesforce & CPQ ecosystem, make sure we follow Salesforce best practices and ensure system scalability, preparing us for future growth.
  • Revenue System Architecture Design - You will architect Moss’ revenue tooling ecosystem including workflow automations, integrations with third-party apps and our internal systems.
  • Cross-Departmental Collaboration - You will proactively gather and analyze commercial business requirements, translate them into state-of-the-art implementations and collaborate with our engineering teams.
  • Technical Support & Optimisation - You will monitor system performance, resolving bugs and providing necessary fixes/updates.
  • Revenue Technology Champion - You will serve as gatekeeper, thought-partner and subject matter expert for revenue technology, both internally and externally with our vendors.

FAQs

What is the main responsibility of the Senior Salesforce Administrator at Moss?

The main responsibility includes architecting, building, and administering the Salesforce ecosystem, including Sales, Service Cloud, and CPQ solutions to optimize customer acquisition and revenue efforts.

Is experience in B2B SaaS important for this role?

Yes, proven experience managing Salesforce and broader revenue tool stack integrations in a B2B SaaS context is considered essential for this role.

Are there specific qualifications required for this position?

The role requires experience with Salesforce administration, knowledge of CPQ/billing solutions, and familiarity with APIs and working alongside engineering teams.

What type of skills are you looking for in candidates?

We are looking for candidates with strong customer-centricity, impact-driven approaches, self-starter mentality, adaptive communication skills, and a collaborative team player attitude.

Does Moss provide professional development opportunities?

Yes, Moss offers an annual learning budget of 600 euros to support professional development.

Can employees work abroad?

Yes, employees at Moss can work from abroad for up to 20 days a year.

What benefits does Moss offer?

Moss offers an attractive compensation package, stock option plan, mental health and wellbeing support, Urban Sports Club membership, and professional development funds.

How does Moss support diversity and inclusion?

Moss embraces and celebrates diversity among its customer base and strives to do the same within the team, offering equal employment opportunities regardless of various protected characteristics.

Where is Moss headquartered?

Moss is headquartered in Berlin, Germany, and operates in multiple offices across Europe.

What does the Revenue Operations team at Moss focus on?

The Revenue Operations team focuses on optimizing customer acquisition, product-led growth (PLG), customer experience (CX) setup, and accelerating revenue efforts through effective use of technology.

Moss

Your entire company spend in one place: Manage card payments, employee expenses, invoices, and cash flow in one place.

Finance
Industry
201-500
Employees
2019
Founded Year

Mission & Purpose

Moss saves your company time and money and gives you control over your expenses. As an end-to-end spend management solution, there’s a reason thousands of businesses across Europe rely on us. For smart spending, smooth month-end closing, and seamless integration with your existing HR and accounting systems, Moss is the superior spend management tool for finance teams.