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Senior Trainer

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HUB International

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
  • Des Plaines
    Remote

AI generated summary

  • You must have a P&C license, 5+ years in training, proficiency in Microsoft Office, experience in insurance training, and knowledge of specific systems. Strong organizational skills are essential.
  • You will design and deliver training programs, organize content, engage employees, collaborate with leadership, analyze training impact, and develop strategies to retain top talent.

Requirements

  • Active resident P&C license.
  • 5+ years of experience in sales and/or customer support training role.
  • Proficient with the Microsoft Office to include Word, Excel, PowerPoint, Outlook and Teams.
  • 5 years of relevant work experience in Learning & Development or related industries.
  • Proven experience leading large-scale training and leadership development projects to business objectives.
  • Strong organizational skills and attention to detail.
  • Ability to create processes to analyze training related to losses.
  • Strong business partners, who can understand the business needs.
  • Highly engaging, passionate, and hands-on individual.
  • Ability to influence leadership, collaborate and comprehend training demands.
  • Prior experience with insurance training.
  • Knowledge of the following systems: Cornerstone, MS Dynamics, Epic, inContact, and Comparative Raters.
  • Required Experience: 5-7 years of relevant experience.
  • Required Travel: No Travel Required.
  • Required Education: High school or equivalent.

Responsibilities

  • Design and deliver a comprehensive learning and development strategy and programs.
  • Must be able to organize content in a meaningful way to teach employees crucial knowledge, skills and abilities required for job success.
  • Drive high employee engagement and identify strategies to retain top talent.
  • Partner with leadership to develop and maintain a source of training.
  • Proven experience leading large-scale training and leadership development projects to business objectives.
  • Strong organizational skills and attention to detail.
  • Ability to create processes to analyze training related to losses.
  • Strong business partners, who can understand the business needs.
  • Highly engaging, passionate, and hands-on individual.
  • Ability to influence leadership, collaborate and comprehend training demands.

FAQs

What is the work environment for the Senior Trainer position?

The role is fully remote, and candidates must be located in the US.

What is the primary focus of the Senior Trainer?

The Senior Trainer is responsible for designing and delivering learning and development programs for our sales, service, and retention teams.

Is prior experience in a call center environment required?

Yes, having experience in a call center environment is one of the ideal qualifications for this role.

What are the educational requirements for the position?

The required education is a high school diploma or equivalent.

What is the minimum experience required for the Senior Trainer role?

A minimum of 5 years of relevant work experience in Learning & Development or related industries is required.

Do I need an insurance license for this position?

Yes, an active resident P&C (Property and Casualty) insurance license is required.

Is travel required for this position?

No, there is no travel required for the Senior Trainer role.

What platforms and systems should I be familiar with for this job?

Familiarity with systems such as Cornerstone, MS Dynamics, Epic, inContact, and Comparative Raters is preferred.

Are there opportunities for professional growth in this role?

Yes, VIU by HUB offers a progressive work environment and values individuals who wish to grow within the organization.

Will I have the opportunity to influence leadership and collaborate with them on training needs?

Yes, the role involves partnering with leadership to understand and address training needs and demands.

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HUB International

Finance
Industry
10,001+
Employees

Mission & Purpose

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.