Senior Vice President, Technology - India

Synchrony

1mo ago

Job
Full-time
Expert Level
Software Engineering
IT & Cybersecurity
Kolkata

AI generated summary

You need a relevant degree, 15+ years in tech leadership in financial services, strong innovation and management skills, and the ability to influence stakeholders and lead large teams.
You will develop a tech strategy, drive innovation, manage talent, ensure operational efficiency, oversee compliance, and engage with stakeholders while fostering a high-performance culture.

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
15 + years of extensive experience in technology leadership roles within the financial services industry
Proven track record of driving technology innovation and managing large-scale technology operations.
Experience managing large teams and complex projects in a fast-paced environment.
Experience working within a matrix organization, coordinating with cross-functional and global teams.
Deep understanding of financial services technology
Strong technical acumen and ability to stay updated with the latest technology trends and advancements.
Exceptional leadership and people management skills, with the ability to inspire and motivate large teams.
Strategic thinker with a proven ability to develop and execute technology plans that drive business growth.
Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
Ability to articulate complex technical concepts to non-technical audiences.
Ability to influence senior leaders to maximize India's technology capability by articulating the India value proposition.
Leads with influence, maintains established relationships, and credibility within their networks.
Well-known and networked in the technology industry, with a track record of building relationships with major clients, associations, and industry leaders.
A bold and strategic thinker with demonstrated ability to assess strategic leadership, decide where value is migrating, and successfully develop, communicate, and execute a viable deployment plan.
Proven experience as a change agent, improving business processes and driving technology transformation.
Demonstrated success in accomplishing goals in highly complex and time-sensitive deliverables.
Highly influential leader, able to influence across organizations and drive cross-functional collaboration.
Ability to strongly lead and influence strong teams across multiple sub-functions of technology.
Identifies and solves problems using data and technological critical thinking.
Ability to engage and lead in a remote environment, fostering connectivity and collaboration.
15 + years of extensive experience in technology leadership roles within the financial services industry
Proven track record of driving technology innovation and managing large-scale technology operations.
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, PIP)
L13+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible
L13+ Employees can apply

Responsibilities

Develop and execute a comprehensive technology strategy for Synchrony Financial’s India operations that aligns with the company’s global objectives.
Identify and implement emerging technologies and best practices to drive innovation and enhance customer experiences.
Establish a culture of trust, transparency, and inclusion within the technology team, embodying the "One Synchrony" philosophy.
Promote and enhance Synchrony’s way of working, fully engaging in developing and enabling leaders to inspire their virtual workforce to perform excellently and grow their careers within Synchrony while driving a high-performance culture.
Talent Management: Oversee the entire talent management spectrum, including hiring, training and development, promotions, and career progressions, ensuring these processes are fair, transparent, and aligned with organizational goals.
Celebrate and Recognize: Implement programs to celebrate and recognize employee achievements, motivating and retaining top talent.
Talent Advocacy: Advocate for talent within the function, establishing meaningful connections, and acting as an escalation leader for any issues or concerns.
Drive the adoption of cutting-edge technologies.
Oversee the development of innovative solutions that improve operational efficiency and support business growth.
Collaborate with global technology and business leaders to ensure seamless integration of technology initiatives.
Communicate effectively with stakeholders at all levels to align technology efforts with business needs and objectives.
Ensure the reliability, security, and scalability of technology systems and infrastructure.
Implement robust processes and practices to maintain high standards of operational performance and compliance.
Implement comprehensive risk management practices to mitigate technological risks and ensure compliance with regulatory requirements.
Stay abreast of industry trends and regulatory changes to proactively address potential impacts on technology operations.
Manage relationships with key technology vendors to ensure alignment with Synchrony’s technology strategy and objectives. Help define and shape the ideal vendor model including any scope for in-sourcing in close partnership with their global stakeholders.
Engage with key stakeholders, including clients, partners, and regulators, to understand their needs and ensure technology solutions meet their expectations.
Engaging with Industry groups and universities to educate/advocate for Synchrony.
Maintain strong connections with technology forums and business forums in India and abroad to stay updated with industry trends and advancements.

FAQs

What is the main responsibility of the Senior Vice President, Technology - India?

The main responsibility is to create and drive the technology vision for Synchrony in India, overseeing a diverse team and ensuring alignment of technology initiatives with the company's overall business strategy.

How many technology professionals will the SVP be managing?

The SVP will be managing over 700 technology professionals across five verticals.

What are some of the industries that Synchrony serves?

Synchrony serves a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, and pet.

What qualifications are required for the SVP position?

A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, along with 15+ years of extensive experience in technology leadership roles within the financial services industry.

What is the company's stance on diversity?

Synchrony celebrates approximately 51% women diversity, 105+ people with disabilities, and around 50 veterans and veteran family members in leadership roles.

Is there a focus on employee development in this position?

Yes, there is a strong focus on career advancement and upskilling opportunities, especially aimed at advancing diverse talent to leadership roles.

What are the desired characteristics for the SVP role?

Desired characteristics include a proven track record of driving technology innovation, managing large-scale operations, and the ability to lead and influence teams across various sub-functions of technology.

What should current employees do before applying for the SVP role?

Current employees should inform their manager and HRM before applying, ensure their professional profile is updated, and meet eligibility criteria such as not being on a corrective action plan.

How does Synchrony ensure a high-performance culture?

Synchrony promotes and enhances its way of working by fully engaging in developing leaders and motivating teams, while celebrating and recognizing employee achievements.

What is the significance of the "One Synchrony" philosophy?

The "One Synchrony" philosophy emphasizes building a culture of trust, transparency, and inclusion within the technology team, fostering a unified approach across the organization.

Synchrony

Finance

Industry

10,001+

Employees

Mission & Purpose

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.