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Senior Vice President, Technology - India

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Synchrony

1mo ago

  • Job
    Full-time
    Expert Level
  • Software Engineering
    IT & Cybersecurity
  • Delhi

AI generated summary

  • You need a bachelor's/master's in IT, 15+ years in tech leadership in finance, strong innovation and people management skills, and experience in cross-functional collaboration.
  • You will execute technology strategy, drive innovation, oversee talent management, ensure operational reliability, manage vendor relations, and engage with stakeholders to align tech initiatives with business goals.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • 15 + years of extensive experience in technology leadership roles within the financial services industry
  • Proven track record of driving technology innovation and managing large-scale technology operations.
  • Experience managing large teams and complex projects in a fast-paced environment.
  • Experience working within a matrix organization, coordinating with cross-functional and global teams.
  • Deep understanding of financial services technology
  • Strong technical acumen and ability to stay updated with the latest technology trends and advancements.
  • Exceptional leadership and people management skills, with the ability to inspire and motivate large teams.
  • Strategic thinker with a proven ability to develop and execute technology plans that drive business growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
  • Ability to articulate complex technical concepts to non-technical audiences.
  • Ability to influence senior leaders to maximize India's technology capability by articulating the India value proposition.
  • Leads with influence, maintains established relationships, and credibility within their networks.
  • Well-known and networked in the technology industry, with a track record of building relationships with major clients, associations, and industry leaders.
  • A bold and strategic thinker with demonstrated ability to assess strategic leadership, decide where value is migrating, and successfully develop, communicate, and execute a viable deployment plan.
  • Proven experience as a change agent, improving business processes and driving technology transformation.
  • Demonstrated success in accomplishing goals in highly complex and time-sensitive deliverables.
  • Highly influential leader, able to influence across organizations and drive cross-functional collaboration.
  • Ability to strongly lead and influence strong teams across multiple sub-functions of technology.
  • Identifies and solves problems using data and technological critical thinking.
  • Ability to engage and lead in a remote environment, fostering connectivity and collaboration.
  • 15 + years of extensive experience in technology leadership roles within the financial services industry
  • Proven track record of driving technology innovation and managing large-scale technology operations.
  • Understand the criteria or mandatory skills required for the role, before applying
  • Inform your manager and HRM before applying for any role on Workday
  • Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
  • Must not be any corrective action plan (First Formal/Final Formal, PIP)
  • L13+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible
  • L13+ Employees can apply

Responsibilities

  • Develop and execute a comprehensive technology strategy for Synchrony Financial’s India operations that aligns with the company’s global objectives.
  • Identify and implement emerging technologies and best practices to drive innovation and enhance customer experiences.
  • Establish a culture of trust, transparency, and inclusion within the technology team, embodying the "One Synchrony" philosophy.
  • Promote and enhance Synchrony’s way of working, fully engaging in developing and enabling leaders to inspire their virtual workforce to perform excellently and grow their careers within Synchrony while driving a high-performance culture.
  • Talent Management: Oversee the entire talent management spectrum, including hiring, training and development, promotions, and career progressions, ensuring these processes are fair, transparent, and aligned with organizational goals.
  • Celebrate and Recognize: Implement programs to celebrate and recognize employee achievements, motivating and retaining top talent.
  • Talent Advocacy: Advocate for talent within the function, establishing meaningful connections, and acting as an escalation leader for any issues or concerns.
  • Drive the adoption of cutting-edge technologies.
  • Oversee the development of innovative solutions that improve operational efficiency and support business growth.
  • Collaborate with global technology and business leaders to ensure seamless integration of technology initiatives.
  • Communicate effectively with stakeholders at all levels to align technology efforts with business needs and objectives.
  • Ensure the reliability, security, and scalability of technology systems and infrastructure.
  • Implement robust processes and practices to maintain high standards of operational performance and compliance.
  • Implement comprehensive risk management practices to mitigate technological risks and ensure compliance with regulatory requirements.
  • Stay abreast of industry trends and regulatory changes to proactively address potential impacts on technology operations.
  • Manage relationships with key technology vendors to ensure alignment with Synchrony’s technology strategy and objectives. Help define and shape the ideal vendor model including any scope for in-sourcing in close partnership with their global stakeholders.
  • Engage with key stakeholders, including clients, partners, and regulators, to understand their needs and ensure technology solutions meet their expectations.
  • Engaging with Industry groups and universities to educate/advocate for Synchrony.
  • Maintain strong connections with technology forums and business forums in India and abroad to stay updated with industry trends and advancements.

FAQs

What is the role of the Senior Vice President, Technology - India at Synchrony?

The Senior Vice President, Technology - India is responsible for creating and driving the technology vision for India, overseeing a diverse team of over 700 technology professionals, and ensuring that technology initiatives align with Synchrony’s overall business strategy.

What qualifications are required for the SVP, Technology - India position?

A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field, along with 15+ years of extensive experience in technology leadership roles within the financial services industry is required.

Is experience in the financial services industry mandatory for this role?

Yes, candidates must have extensive experience in technology leadership roles specifically within the financial services industry.

What are the primary responsibilities of the SVP, Technology - India?

The SVP will develop and execute a comprehensive technology strategy, promote a culture of trust and inclusion, oversee talent management processes, drive innovation, and ensure the reliability and security of technology systems.

How many team members will the SVP, Technology - India be overseeing?

The SVP will oversee a diverse team of over 700 technology professionals across five verticals.

What is Synchrony's stance on diversity and inclusion?

Synchrony celebrates diversity, with approximately 51% women, 105+ individuals with disabilities, and around 50 veterans and veteran family members in leadership roles.

Are there opportunities for career advancement in this role?

Yes, the role offers career advancement and upskilling opportunities, focusing on advancing diverse talent into leadership positions.

What kind of culture does Synchrony promote within its technology team?

Synchrony promotes a culture of trust, transparency, and inclusion within the technology team, embodying the "One Synchrony" philosophy.

How does Synchrony recognize employee achievements?

The company implements programs to celebrate and recognize employee achievements, which helps in motivating and retaining top talent.

What are the essential communication skills required for this role?

Excellent communication and interpersonal skills are essential, with the ability to build strong relationships with stakeholders at all levels, and to articulate complex technical concepts to non-technical audiences.

Will the SVP need to collaborate with global teams?

Yes, the SVP will closely collaborate with global technology and business leaders to deliver technology solutions and ensure seamless integration of technology initiatives.

What is the importance of risk management in this role?

Implementing comprehensive risk management practices is crucial to mitigate technological risks and ensure compliance with regulatory requirements.

Are strong leadership skills important for this position?

Yes, exceptional leadership and people management skills are required, as the SVP will need to inspire and motivate large teams to perform excellently.

Is there a well-defined process for talent management in this role?

Yes, the role involves overseeing the entire talent management spectrum, ensuring processes are fair, transparent, and aligned with organizational goals.

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Synchrony

Finance
Industry
10,001+
Employees

Mission & Purpose

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.