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Senior Vice President, Technology - India

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Synchrony

1mo ago

  • Job
    Full-time
    Expert Level
  • IT & Cybersecurity

AI generated summary

  • You need a degree in IT or related field, 15+ years in tech leadership, financial services expertise, strong communication, strategic thinking, and the ability to drive innovation and manage large teams.
  • You will drive technology strategy, enhance innovation, manage talent, ensure operational efficiency, collaborate globally, and engage with stakeholders and vendors to meet business objectives.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • 15 + years of extensive experience in technology leadership roles within the financial services industry
  • Proven track record of driving technology innovation and managing large-scale technology operations.
  • Experience managing large teams and complex projects in a fast-paced environment.
  • Experience working within a matrix organization, coordinating with cross-functional and global teams.
  • Deep understanding of financial services technology
  • Strong technical acumen and ability to stay updated with the latest technology trends and advancements.
  • Exceptional leadership and people management skills, with the ability to inspire and motivate large teams.
  • Strategic thinker with a proven ability to develop and execute technology plans that drive business growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
  • Ability to articulate complex technical concepts to non-technical audiences.
  • Ability to influence senior leaders to maximize India's technology capability by articulating the India value proposition.
  • Leads with influence, maintains established relationships, and credibility within their networks.
  • Well-known and networked in the technology industry, with a track record of building relationships with major clients, associations, and industry leaders.
  • A bold and strategic thinker with demonstrated ability to assess strategic leadership, decide where value is migrating, and successfully develop, communicate, and execute a viable deployment plan.
  • Proven experience as a change agent, improving business processes and driving technology transformation.
  • Demonstrated success in accomplishing goals in highly complex and time-sensitive deliverables.
  • Highly influential leader, able to influence across organizations and drive cross-functional collaboration.
  • Ability to strongly lead and influence strong teams across multiple sub-functions of technology.
  • Identifies and solves problems using data and technological critical thinking.
  • Ability to engage and lead in a remote environment, fostering connectivity and collaboration.
  • 15 + years of extensive experience in technology leadership roles within the financial services industry
  • Proven track record of driving technology innovation and managing large-scale technology operations.
  • Understand the criteria or mandatory skills required for the role, before applying
  • Inform your manager and HRM before applying for any role on Workday
  • Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
  • Must not be any corrective action plan (First Formal/Final Formal, PIP)
  • L13+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible
  • L13+ Employees can apply

Responsibilities

  • Develop and execute a comprehensive technology strategy for Synchrony Financial’s India operations that aligns with the company’s global objectives.
  • Identify and implement emerging technologies and best practices to drive innovation and enhance customer experiences.
  • Establish a culture of trust, transparency, and inclusion within the technology team, embodying the "One Synchrony" philosophy.
  • Promote and enhance Synchrony’s way of working, fully engaging in developing and enabling leaders to inspire their virtual workforce to perform excellently and grow their careers within Synchrony while driving a high-performance culture.
  • Talent Management: Oversee the entire talent management spectrum, including hiring, training and development, promotions, and career progressions, ensuring these processes are fair, transparent, and aligned with organizational goals.
  • Celebrate and Recognize: Implement programs to celebrate and recognize employee achievements, motivating and retaining top talent.
  • Talent Advocacy: Advocate for talent within the function, establishing meaningful connections, and acting as an escalation leader for any issues or concerns.
  • Drive the adoption of cutting-edge technologies.
  • Oversee the development of innovative solutions that improve operational efficiency and support business growth.
  • Collaborate with global technology and business leaders to ensure seamless integration of technology initiatives.
  • Communicate effectively with stakeholders at all levels to align technology efforts with business needs and objectives.
  • Ensure the reliability, security, and scalability of technology systems and infrastructure.
  • Implement robust processes and practices to maintain high standards of operational performance and compliance.
  • Implement comprehensive risk management practices to mitigate technological risks and ensure compliance with regulatory requirements.
  • Stay abreast of industry trends and regulatory changes to proactively address potential impacts on technology operations.
  • Manage relationships with key technology vendors to ensure alignment with Synchrony’s technology strategy and objectives. Help define and shape the ideal vendor model including any scope for in-sourcing in close partnership with their global stakeholders.
  • Engage with key stakeholders, including clients, partners, and regulators, to understand their needs and ensure technology solutions meet their expectations.
  • Engaging with Industry groups and universities to educate/advocate for Synchrony.
  • Maintain strong connections with technology forums and business forums in India and abroad to stay updated with industry trends and advancements.

FAQs

What is the role of the Senior Vice President, Technology - India at Synchrony?

The role involves creating and driving the technology vision for Synchrony in India, overseeing a diverse team of over 700 technology professionals, developing innovative technology solutions, and aligning technology initiatives with the overall business strategy.

What qualifications are required for this position?

Candidates should have a Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field, along with 15+ years of extensive experience in technology leadership roles within the financial services industry.

What are the key responsibilities of the SVP, Technology - India?

Key responsibilities include developing a comprehensive technology strategy, driving innovation, overseeing talent management, enhancing operational efficiency, collaborating with global leaders, and managing vendor relationships.

Is there any emphasis on diversity and inclusion in the workplace?

Yes, Synchrony celebrates approximately 51% women diversity, supports employees with disabilities, and has initiatives tailored for veterans and their families, fostering an inclusive work environment.

What kind of work culture can employees expect at Synchrony?

Employees can expect a culture of trust, transparency, and inclusion, as well as programs that celebrate and recognize employee achievements, driving high performance and career advancement.

Are there opportunities for career advancement within the company?

Yes, Synchrony focuses on career advancement and upskilling opportunities, particularly for diverse talent to take up leadership roles.

How does the company approach technological innovation?

The company actively identifies and implements emerging technologies and best practices to enhance customer experiences and drive business growth.

What is the expected team size that the SVP will manage?

The SVP will oversee a diverse team of over 700 technology professionals across multiple verticals.

Will the SVP collaborate with global teams?

Yes, the SVP will closely collaborate with global technology and business leaders to deliver cutting-edge technology solutions.

Is prior experience in matrix organizations beneficial for this role?

Yes, experience working within a matrix organization and coordinating with cross-functional global teams is essential for this role.

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Synchrony

Finance
Industry
10,001+
Employees

Mission & Purpose

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.