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Senior Worker's Compensation Associate

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RPM Living

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Austin

AI generated summary

  • You need an Associate's Degree, 3-5 years' experience, supervisory skills preferred, strong MS Office & Yardi skills, and the ability to lift 15 lbs. Hybrid role in an open office. Background check required.
  • You will manage claims, communicate with brokers and TPAs, oversee documentation, assist employees with incident reports, and educate on workers' compensation policies and safety requirements.

Requirements

  • Associates Degree or equivalent experience.
  • 3-5 years of relevant experience.
  • Supervisor or manager experience preferred.
  • Multifamily or legal experience preferred.
  • Excellent Microsoft Office Suite, Adobe, and Yardi skills.
  • May be required to sit or stand for extended periods of time.
  • Must be able to read documents, computer screens and data.
  • Must be able to hear and understand verbal communications in person and over the phone or computer.
  • May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds.
  • Must be able to operate a computer, keyboard, mouse and other office equipment.
  • This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week.
  • The office is an open setting which may include bright lights, constant noises and distractions.
  • Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.

Responsibilities

  • Administer the day-to-day functions within the department to include claims handling procedures, interdepartmental communication, and oversight of other workers’ compensation associates.
  • Effectively communicate with Broker and TPA on claims handling and coverage questions.
  • Oversee workers’ compensation documentation, status reports, and claims settlement and coverage.
  • Perform day-to-day case management of assigned claims; initiate contact with injured employees; confer with claimants, doctors, and other parties; obtain and review workers' compensation claims; and determine appropriate action for each case.
  • Partner with Human Resources and Safety Manager.
  • Obtain work status information from the treating physicians.
  • Input Subsequent Report of Injury/First Report of Injury data and new claims in claims software system.
  • Provide, interpret and explain information regarding claims status, policies, requirements, rules, regulations and procedures.
  • Ensure clarity regarding work restrictions for every workers’ compensation case by consulting with medical treatment providers.
  • Assist employees with filing incident reports and accurately documenting investigations to ensure faster settlements and resolution.
  • Educate employees about workers’ compensation procedures and policies and train them on safety and health requirements.
  • Evaluate workers’ compensation claims applications, analyze complexities in claims data and identify missing information.
  • Coordinate with partner resources and claimants to resolve workers’ compensation cases in accordance with applicable guidelines.

FAQs

What is the primary responsibility of the Senior Workers’ Compensation Associate?

The primary responsibility is to oversee the day-to-day functions of the worker’s compensation program, which includes administering claims management procedures and overseeing other workers’ compensation associates.

What kind of educational background is required for this position?

An Associates Degree or equivalent experience is required for this position.

How many years of relevant experience are necessary for this role?

A minimum of 3-5 years of relevant experience is necessary for this role.

Is supervisory experience preferred for applicants?

Yes, supervisory or managerial experience is preferred for applicants.

What software skills are expected from the candidates?

Candidates are expected to have excellent skills in Microsoft Office Suite, Adobe, and Yardi.

What are the physical requirements of this position?

Candidates may be required to sit or stand for extended periods, read documents and computer screens, hear verbal communications, and may need to lift items weighing up to 15 pounds.

What is the work environment for this role?

This is a hybrid role that requires working in the office 4 days per week, with an open office setting that may include bright lights and constant noise.

Are there opportunities for professional development in this position?

Yes, there are opportunities for professional development, career growth, and role-based learning plans.

What benefits does RPM Living offer to full-time associates?

RPM Living offers comprehensive healthcare coverage, employer-paid employee assistance programs, 401(k) with a company match, paid time off, and various discounts among other benefits.

Is employment contingent upon background checks?

Yes, employment with RPM Living is contingent upon successful completion of a background check and possession of a valid driver's license.

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RPM Living

Exceed Every Need.

Real Estate
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

RPM Living is a real estate company specialising in property management, development, and investment services. Their ultimate mission is to enhance the quality of life for residents by providing exceptional living experiences through top-notch property management and innovative residential solutions. The purpose of RPM Living is to create and maintain high-quality living environments, ensuring customer satisfaction and value for property owners and investors. They aim to achieve this by focusing on excellence in service, integrity in operations, and fostering strong community relationships.