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Server

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Cork
  • Quick Apply

AI generated summary

  • You must provide friendly, efficient service, be detail-oriented, have strong communication skills, thrive under pressure, work both independently and in a team, and have experience in busy restaurants.
  • You will deliver exceptional customer service, work in various restaurant areas, handle pressure, maintain attention to detail, and collaborate with your team while independently driving improvement.

Requirements

  • Ability to provide warm, friendly and efficient service
  • Must be passionate about operations and working on the floor
  • Must be standards driven and detail-orientated
  • Excellent communication skills
  • Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement
  • Attention to detail
  • Be able to work in all areas of the restaurants
  • Be able to work under pressure whilst also delivering excellent service
  • Confident working on your own initiative and also part of a successful team
  • Must have experience in a busy restaurant operation

Responsibilities

  • Enjoy working in a fast paced environment while delivering exceptional service to our customers.
  • Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement.
  • Attention to detail.
  • Be able to work in all areas of the restaurants.
  • Be able to work under pressure whilst also delivering excellent service.
  • Confident working on your own initiative and also part of a successful team.
  • Must have experience in a busy restaurant operation.

FAQs

What are the working hours for the Server position at Browns Brasserie?

The restaurant operates during the day only, so applicants must be available for day shifts.

What benefits do employees receive in this role?

Employees receive 29 days holiday including public holidays, gratuities and tips, partial uniform, flexible part-time schedules, a dedicated learning manager with access to over 1000 e-learning courses, advanced online training programs, an annual staff Christmas party, and work in a city centre location with easy access to public transport.

What qualities are required for the Server position?

The ideal candidate should provide warm, friendly, and efficient service, be passionate about restaurant operations, be standards-driven and detail-oriented, possess excellent communication skills, maintain exceptional levels of customer service, and be able to work under pressure both independently and as part of a team.

Is prior experience necessary for this job?

Yes, candidates must have experience in a busy restaurant operation.

How will I receive training in this role?

You will have access to a dedicated learning manager and over 1000 e-learning courses, as well as advanced online training programs. Employees also have the opportunity to advance to the management training program.

Can I work part-time as a Server at Browns Brasserie?

Yes, there are flexible and part-time schedules available to suit your needs.

What should I expect in terms of the work environment?

You should expect a fast-paced environment where delivering exceptional service to customers is a priority.

Will I be evaluated on my customer service skills?

Yes, maintaining exceptional levels of customer service and evaluating service levels with a focus on continuous improvement is a key part of the role.

Travel & Leisure
Industry
1-10
Employees
2016
Founded Year

Mission & Purpose

The SpitJack is a Rotisserie Brasserie opening in Spring 2017. It is a rotisserie concept and the first of its kind, offering only the highest quality Irish produce. All of our menus revolve around the rotisserie and we will open from breakfast to bedtime.