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Server Assistant/Busser/Host

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Red Lobster

Sep 10

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • San Antonio

AI generated summary

  • You must be at least 16, willing to work nights/weekends, able to lift 30 lbs, and possess multitasking, teamwork, and communication skills. Take pride in helping guests and the team.
  • You will support servers, greet guests, manage seating and wait lists, deliver food and beverages, stock stations, and ensure timely fulfillment of guest requests.

Requirements

  • Job Qualifications – Must be at least 16 years of age
  • Desire to Help At our Busiest – This may include working nights, weekends, and holidays
  • Perform the Physical Demands – Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping
  • Skills to Make the Grade – Multi-tasking, teamwork, communication, and organization skills
  • Take Pride in Your Restaurant – Connect with guests and Be proactive in finding ways to help the guest and Front of House team

Responsibilities

  • - Pre-bussing tables
  • - Delivering biscuits, salads and beverages
  • - Providing refills
  • - Stocking service stations
  • - Assisting servers in exceeding guest needs
  • - Greeting our guests with friendly conversations
  • - Seating our guests appropriately
  • - Checking a wait list
  • - Managing a floor chart
  • - Participating in guest service
  • - Fulfilling guest requests in a timely manner

FAQs

What is the main role of a Server Assistant/Busser/Host at Red Lobster?

The main role is to help the restaurant run smoothly by pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations, assisting servers, greeting guests, seating guests, checking a wait list, managing a floor chart, and participating in guest service.

What skills are necessary to succeed in this position?

Multi-tasking, teamwork, communication, and organization skills are essential to succeed in this position.

What are the age requirements for this job?

You must be at least 16 years of age to qualify for this job.

Are there specific work hours required for this position?

Yes, you may be required to work nights, weekends, and holidays, especially during busy times.

What physical demands are associated with this job?

The job requires remaining on your feet for several hours at a time, lifting and carrying up to 30 pounds, and frequent bending, kneeling, stooping, reaching, and light sweeping.

What is Red Lobster’s commitment to sustainability?

Red Lobster is committed to sustainable fishing and farming and does not serve any endangered species. They buy only from fisheries that are sustainably managed through Best Aquaculture Practices standards.

What kind of community initiatives does Red Lobster participate in?

Red Lobster participates in community initiatives such as the RL Shares program, which donates millions of pounds of food to food banks and shelters across the country to help the homeless and hungry.

Can I expect to make friends and find mentors while working at Red Lobster?

Yes, Red Lobster encourages a family-like atmosphere where team members can make friends and find mentors, and they also have programs like RL Cares to support team members in times of need.

What recognition has Red Lobster received as an employer?

Red Lobster has been recognized as the #1 casual dining employer for its size on Forbes Magazine's 2015 List of America’s Best Employers.

Is prior experience required for this position?

No specific prior experience is mentioned; however, a desire to help and provide excellent guest service is essential.

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Red Lobster

Retail & Consumer Goods
Industry

Mission & Purpose

Red Lobster is a popular American restaurant chain specialising in seafood. They are committed to serving high-quality, freshly prepared seafood dishes at an affordable price. Red Lobster's ultimate mission is to be the global leader in seafood dining by offering an exceptional dining experience that brings people together. Their purpose is to ensure that guests enjoy a memorable meal made from responsibly sourced ingredients, with a focus on sustainability and community engagement.