FAQs
What are the key responsibilities of a Service Delivery Technician in a Data Center?
The key responsibilities include monitoring ticketing queues, construction and labelling of cabling, troubleshooting cabling issues, supervising customer implementations, handling remote hands customer requests, performing basic technical work, receiving and registering incoming goods, monitoring the Building Management System, coordinating and issuing work permits, providing 1st line support for facility installations, making visual inspection rounds, and supervising supplier activities.
What skills and competencies are required for this role?
The ideal candidate should have a technical background, experience in a data center environment, affinity with technology and the Internet, knowledge of IT infrastructure and cabling standards, knowledge of IT equipment, networking and TCP/IP, familiarity with server operating systems, and the ability to undergo high-level security clearance.
Is this a full-time position?
Yes, this is a full-time shift position.
What qualifications are necessary for this role?
A technical background and experience in a data center environment within a similar role are required. Familiarity with technology, IT infrastructure, networking, and server operating systems is also essential.
Are there opportunities for learning and growth in this role?
Yes, IMDC is looking for team members who are open to learning and growing in a fast-paced and evolving environment. High-energy, organized, and dedicated individuals are encouraged to apply.