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Service Improvement Analyst(Ref: 91629)

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Ministry of Justice

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Data
    Business, Operations & Strategy
  • Lincoln

AI generated summary

  • You must have strong project management, data analysis, and stakeholder communication skills, with Agile experience, financial and commercial management, and the ability to solve complex problems.
  • You will develop project strategies, manage timelines, document progress, analyze data, track metrics, and stay updated on relevant legislation for various projects.

Requirements

  • Strong understanding in project management and data analysis, able to identify and challenge organisational processes and know how to guide the team through the implementation of a new process.
  • Communicating and Influencing. You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholder expectations, and facilitate difficult discussions within the team or with diverse senior stakeholders.
  • Making Effective Decisions. Strong analytical and problem-solving abilities
  • Exceptional research and reporting skills
  • Agile practices. You have practical experience and understanding of Agile tools, techniques and principles. You can adapt and reflect, be resilient and have the ability to see outside of the process.
  • You have practical experience of facilitating the team’s planning cycle, managing complex internal and external dependencies, removing blockers that affect plans and can develop a plan for a difficult situation.
  • Life-cycle perspective. You can ensure the team is working towards the appropriate service standards for the relevant phase. You can manage delivery products and services at different phases.
  • Financial management. You can report on financial delivery, and can monitor cost and budget.
  • Commercial management. You can act as the point of contact for contracted suppliers. You understand appropriate internal contacts and processes within a government department.
  • Willingness to be assessed against the requirements for BPSS clearance.

Responsibilities

  • Develop project strategy plans based on logical framework approaches.
  • Maintain project timeframes, objectives and communications.
  • Create and manage documentation and reports for projects.
  • Identify the goals and requirements of each project.
  • Verify data and information and analyze it to suit the direction of a project.
  • Track, forecast and report on project progress including metrics and challenges.
  • Collect the necessary information required to start projects.
  • Maintain current knowledge on the legislation applicable to each project.

FAQs

What is the salary range for the Service Improvement Analyst position?

The salary range for this role is £41,463 - £43,535 for national positions and £47,657 - £52,040 for London-based roles.

Is the Service Improvement Analyst position full-time or part-time?

The position offers flexible working options, including full-time, part-time, flexible working, and job sharing.

Where is the Service Improvement Analyst position located?

The position is based nationally, with office locations throughout England and Wales.

What are the key responsibilities of a Service Improvement Analyst?

Key responsibilities include developing project strategy plans, managing project documentation and reports, analyzing data and information, tracking project progress, and maintaining current knowledge on relevant legislation.

What skills are required for this role?

Essential skills include strong understanding of project management and data analysis, excellent communication and influencing skills, effective decision-making abilities, exceptional research and reporting skills, and experience with Agile practices.

What benefits are offered to employees in this role?

Benefits include a £1,000 learning budget, generous pension contributions, 25 days of leave (plus bank holidays), flexible working options, and various wellbeing and support initiatives.

Do candidates need to submit a CV?

Yes, candidates must submit a CV along with a separate statement of suitability to be considered for the position.

Is there an opportunity for career development?

Yes, the role includes a £1,000 learning budget for development and access to various e-learning platforms, conferences, and vocational programs.

Will the candidates undergo any security checks?

Yes, successful candidates will need to undergo a criminal record check and complete baseline personnel security standard checks.

Can individuals with unspent convictions apply for this role?

Yes, the Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.

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Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

Government
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

This is the official LinkedIn page of the UK Ministry of Justice.