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Services Assistant

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Sainsbury's

1mo ago

  • Job
    Full-time
    Entry Level
  • Sheffield

AI generated summary

  • You should possess strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced team environment. Previous retail experience is preferred.
  • You will assist customers, manage inquiries, support store operations, ensure product availability, maintain cleanliness, and contribute to a positive shopping experience.

Requirements

  • - To work in the petrol station you need to be aged 18 years or over due to petrol licensing regulations.
  • - Sainsbury's will only recruit individuals who have passed the school leaver’s age.

Responsibilities

  • - You’ll be the friendly professional face on our checkouts, self-service tills, kiosk or petrol station, and even helping customers pick up click and collect parcels.
  • - You’ll be ready to do everything you can to make things as simple as possible for our customers, from dealing with complaints, refunds, shelf tickets and advertising.
  • - You’ll take pride in doing the right thing for our customers and be passionate about helping people.
  • - You are prepared to work flexibly and when things get quiet, supporting our other colleagues on the shop floor with their activities.
  • - You’ll aim to make everyone who joins you be the best they can be and are committed to being a fully inclusive retailer where customers love to shop, and colleagues love to work.

FAQs

What is the location of the Services Assistant position?

The position is located at Sheffield The Moor Store, Sainsbury's Supermarkets Ltd, 76 The Moor, Sheffield, S1 4PA.

What are the hours for the Services Assistant position?

This is a part-time position totaling 18.67 hours per week, with shifts on Monday from 8 am to 4 pm, Tuesday from 3 pm to 9 pm, and Saturday from 12 pm to 6 pm.

What is the contract type for the Services Assistant role?

The contract type for this position is permanent.

What is the hourly rate for the Services Assistant?

The hourly rate for the Services Assistant role is £12.00 per hour.

What does the Services Assistant role involve?

As a Services Assistant, you will be responsible for providing excellent customer service at checkouts, self-service tills, kiosks, and petrol stations, assisting with click and collect parcels, and handling customer complaints and refunds.

Is there a minimum age requirement for this position?

Yes, to work in the petrol station, you must be aged 18 years or over due to petrol licensing regulations.

What benefits are offered to Sainsbury's colleagues?

Benefits include a 10% discount card (increasing to 15% on specific days), free food and hot drinks in stores, generous holiday entitlement, shopping discounts, family leave, a pension scheme, Sainsbury's share schemes, and wellbeing support.

How does the discount card work?

After four weeks of employment, colleagues receive a 10% discount on shopping at Sainsbury’s, Argos, Tu, and Habitat, which increases to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos on paydays.

What support is available for colleagues' wellbeing?

Colleagues have access to an Employee Assistance Programme, which provides confidential support and guidance on a wide range of issues.

How does Sainsbury's support colleagues’ pension contributions?

Sainsbury’s will match between 4-7% of your pension contributions, helping you save for retirement.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.