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Shift Leader (Specialty Outlets)

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Dubai

AI generated summary

  • You need a high school diploma or G.E.D., less than 1 year of related work experience, and no supervisory experience or certifications.
  • You will ensure excellent guest experiences by serving meals, managing interactions, maintaining cleanliness, and upholding “Gold Standards” through active engagement and attentive service.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
  • Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
  • Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
  • Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.
  • It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.

FAQs

What is the job title for this position?

The job title is Shift Leader (Specialty Outlets).

What location is this job based in?

This job is located at The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates.

What is the employment type for this position?

This is a full-time position.

Is this position management or non-management?

This position is classified as non-management.

What are the primary responsibilities of the Shift Leader?

The primary responsibilities include setting tables, communicating with the kitchen, interacting and serving guests, and cleaning work areas while ensuring guests have a unique and memorable experience.

What educational qualifications are preferred for this role?

A high school diploma or G.E.D. equivalent is preferred for this role.

Is previous supervisory experience required for this position?

No supervisory experience is required for this position.

What kind of work experience is preferred for this role?

Less than 1 year of related work experience is preferred.

Are there any specific physical requirements for this job?

Yes, the job requires being on feet and moving around for extended periods, as well as the ability to lift and carry objects weighing up to 50 pounds with assistance.

Is there a commitment to diversity and inclusion in hiring practices?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

What is meant by "Gold Standards" at The Ritz-Carlton?

The "Gold Standards" refer to the foundation of The Ritz-Carlton, including the Employee Promise, Credo, and Service Values, which guide employees to provide exceptional service.

What benefits can employees expect by joining The Ritz-Carlton team?

Employees can expect to be part of a global team, have opportunities for personal and professional growth, and take pride in their work and the culture of the organization.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.