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Shop Manager

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Sense

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Southend-on-Sea

AI generated summary

  • You need to be self-motivated, creative, and a great communicator, with retail or leadership experience, a keen eye for detail, and willingness to work weekends and Bank Holidays.
  • You will build and train a volunteer team, ensure high shop standards, engage customers, and drive stock generation and community involvement.

Requirements

  • The successful applicant will need to be self-motivated, creative, be a great communicator and positively committed to working in charity retail.
  • Experience of inspiring a team to provide excellent customer service.
  • An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
  • Experience of working in a retail environment or within a team leader position.
  • This position requires the applicant to be willing to work Bank Holidays and weekends as required.

Responsibilities

  • Building, training and inspiring a great team of volunteers
  • Delivering superb shop standards, offer and customer engagement
  • Driving stock generation and community engagement

FAQs

What are the working hours for the Shop Manager position?

The Shop Manager position requires working 30 hours per week, which may include Bank Holidays and weekends as required.

Is this a permanent position?

Yes, this Shop Manager role is a permanent position.

What experience is required for this role?

Candidates should have experience in a retail environment or within a team leader position, along with experience in inspiring a team to provide excellent customer service.

What skills are essential for this job?

Key skills include being self-motivated, creative, a great communicator, having an eye for detail to ensure a safe and inviting environment, and a positive commitment to working in charity retail.

What is the main purpose of the Shop Manager?

The main purpose is to lead and inspire a team of volunteers, drive delivery of standards, operational and customer service excellence, and maximize income generation for the charity.

How does working for Sense benefit the employees?

Employees have the opportunity to develop their skills, knowledge, and careers in a supportive and flexible environment, with excellent training and development opportunities, a Group Personal Pension scheme, and generous annual leave entitlement.

Are there any specific requirements for candidates applying for this position?

Yes, candidates are encouraged to complete the application thoroughly, referencing the Personal Specification, and the organization particularly welcomes applications from underrepresented ethnic minority backgrounds and candidates with disabilities.

Will the successful applicant need to undergo a background check?

Yes, offers of employment are subject to a DBS check, where appropriate to the nature of the role.

Can candidates apply from any background?

Yes, Sense welcomes applications from talented individuals from all sections of the community who share their values and commitment to supporting those with complex disabilities.

How can candidates submit their application?

Candidates can complete their application through the link provided in the job description.

The Sense Energy Monitor provides insights into home energy use through intuitive apps for iOS, Android, and the web.

Manufacturing & Electronics
Industry
51-200
Employees
2013
Founded Year

Mission & Purpose

Sense's mission is to make all homes intelligent by keeping people informed about what's happening in their homes, and helping to make them safer, more efficient, and more reliable. Sense was born from the simple idea that people should know what’s happening in their homes. We track calories, footsteps, mpg — yet we know so little about the place where we spend so much time. Energy efficiency and home automation begin with information. We built the Sense home energy monitor to provide people with information about their homes in the simplest, most useful way possible.