FAQs
What are the main responsibilities of a Shop Manager?
The Shop Manager is responsible for maximizing profits, delivering high shop standards, providing excellent customer service, and leading a diverse team of staff and volunteers in a supportive environment.
What qualifications do I need to apply for this position?
Candidates should have experience as a retail manager or in a similar management role, along with the ability to lead and motivate a team, plan workloads, and demonstrate commercial awareness and strong customer focus.
Is experience in retail management required?
Yes, prior experience as a retail manager or a similar management role is required.
What kind of benefits can I expect as a Shop Manager?
Benefits include a competitive salary, 25 days of paid holiday, development workshops and courses, a strong commitment to work-life balance, staff discounts, a pension scheme, and access to an Employee Assistance Programme, among others.
Are there opportunities for career development in this role?
Yes, the role offers numerous development workshops, tailored induction programs, and a variety of qualifications and development programs for skill enhancement.
What values are important for this position?
Candidates should demonstrate values and behaviors that align with the mission of Mind, which includes supporting mental health and creating an inclusive and respectful environment.
Will I need to undergo a background check?
Yes, the successful candidate will be required to provide references and undertake an enhanced DBS check as part of our Safer Recruitment policy.
Is Mind Retail an equal opportunity employer?
Yes, Mind Retail is committed to creating an inclusive working environment and welcomes applicants from all communities, ensuring fair treatment regardless of various personal characteristics.
How many shops does Mind Retail operate?
Mind Retail operates over 170 shops across England and Wales.
Can I apply if I have a disability?
Yes, Mind Retail welcomes applicants with disabilities and is committed to fair treatment for all potential staff, regardless of their background.