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Shop Manager

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Mind

2mo ago

  • Job
    Full-time
    Mid & Senior Level

AI generated summary

  • You must have retail management experience, strong leadership skills, commercial awareness, a customer focus, effective planning, and align with our core values and behaviors.
  • You will manage shop performance, lead a diverse team, ensure high standards and customer service, drive community engagement, and contribute to fundraising for vital mental health support services.

Requirements

  • has experience as a retail manager, or a similar management role
  • has the ability to effectively lead and motivate others
  • can plan and prioritise workload, and the workload of their team
  • has commercial awareness
  • has a strong customer focus
  • demonstrates our values and behaviours, which are at the core of all we do

Responsibilities

  • Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers.
  • They inspire and lead a diverse team of staff and volunteers, creating a caring and supportive environment for people to flourish.
  • Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
  • But they are more than just shops, they play a vital role in local communities across England & Wales, offering a warm and welcoming place for people to shop, volunteer or access our mental health information.
  • As a Shop Manager, you'll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same!
  • You'll also have opportunities to take ownership of your development, with support to help you reach your ambitions, whatever this looks like for you.
  • You'll be valued for the unique contribution that you can bring.
  • We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect.
  • Join our team. Join the fight for mental health.

FAQs

What are the main responsibilities of a Shop Manager?

The main responsibilities of a Shop Manager include maximizing shop performance, delivering high shop standards, inspiring and leading a diverse team of staff and volunteers, and providing excellent quality service to customers.

What experience is required for this role?

Candidates should have experience as a retail manager or in a similar management role.

Is previous experience in mental health support required for this position?

No, previous experience in mental health support is not required, but a passion for mental health is essential.

What benefits do Shop Managers receive?

Shop Managers receive a competitive salary, 25 days' paid holiday, development workshops and courses, a strong commitment to work-life balance, and various additional benefits such as a pension scheme, staff discount, and an employee assistance programme.

Are there opportunities for professional development?

Yes, there are many opportunities for professional development, including workshops, courses, and a comprehensive induction programme tailored to your role.

What is the role of Mind Retail in the community?

Mind Retail operates a network of over 170 shops that sell pre-loved donated stock to raise funds for mental health support services while also offering a welcoming space for shopping, volunteering, and accessing mental health information.

What values does Mind Retail expect from its employees?

Mind Retail expects its employees to demonstrate strong customer focus, commercial awareness, and to embody the organization's core values and behaviors that support mental health advocacy.

Will a background check be conducted for this role?

Yes, a successful candidate will be required to provide references and undergo an enhanced DBS check, along with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role.

Is this position suitable for part-time employees?

Yes, the role is suitable for part-time employees, and paid holiday will be pro-rata.

How can I apply for this position?

Interested candidates can click on the "Job Description" button for more information and to access the application process.

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Mind

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem