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Shop Manager

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Oxfam

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Canterbury

AI generated summary

  • You need leadership experience, team-building skills, strong communication, resilience, time management, IT literacy, commercial awareness, and a commitment to Oxfam's values and diversity principles.
  • You will seek business opportunities, motivate teams, maintain high standards, empower volunteers, delegate tasks, communicate effectively, and attract new supporters daily.

Requirements

  • Significant leadership qualities and experience. (E)
  • Ability to build, retain and develop a team. (E)
  • Strong drive to achieve results through others. (E)
  • Ability to delegate, coach and listen. (E)
  • Enjoys working with people and has a friendly and approachable manner. (E)
  • Ability to manage time under conflicting priorities. (E)
  • Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
  • Excellent communication skills.(E)
  • Ability to motivate self and others. (E)
  • High level of motivation, enthusiasm and a sense of fun. (E)
  • Open and adaptable to change and able to support others through it. (E)
  • Commercial awareness and judgement. (D)
  • Ability to establish and maintain successful retail processes and merchandising. (E)
  • Ability to understand and interpret basic financial reports. (D)
  • IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
  • Eager and required to adhere to Oxfam’s principles and values as well as the promotion of diversity and gender rights. (E)
  • Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

Responsibilities

  • - Commercially aware and constantly looking for new business opportunities
  • - Motivate their teams and create a safe and energised work environment
  • - Have high standards, a strong drive to achieve results and are accountable for their business
  • - Empower volunteers to take over most of the tasks within the shop, including running the shop in the manager’s absence
  • - Comfortable in the environment of being often the only paid member of staff
  • - Enjoy working with others and are great at delegating to their teams
  • - Excellent communicators and creative
  • - Always look for opportunities to attract new supporters every day

FAQs

What is the primary purpose of the Oxfam Shops?

The primary purpose of the Oxfam Shops is to raise vital funds and increase public awareness of Oxfam's efforts to tackle poverty and suffering.

What are the key responsibilities of a Shop Manager?

The key responsibilities of a Shop Manager include motivating teams, creating a safe and energised work environment, managing shop operations, delegating tasks to volunteers, and identifying new business opportunities.

Is previous retail experience required for this role?

While significant leadership qualities and the ability to establish successful retail processes are essential, specific prior retail experience may not be explicitly required as long as the candidate demonstrates relevant skills and competencies.

What are the working hours for this position?

The role requires weekend working, and as such, the working hours will include weekends as part of the shop's operational requirements.

Are there opportunities for professional development in this role?

Yes, the role offers the opportunity to develop leadership and management skills while working with a team of volunteers and participating in community engagement efforts.

How does Oxfam ensure a safe environment for its employees and volunteers?

Oxfam is committed to preventing unwanted behavior at work, including sexual harassment and abuse, and promotes the welfare of all individuals involved. This commitment is upheld through stringent policies and background checks for staff and volunteers.

What skills are essential for a Shop Manager?

Essential skills include significant leadership experience, the ability to motivate and develop a team, strong communication skills, commercial awareness, time management under conflicting priorities, and good IT literacy.

What is the recruitment approach regarding diversity and inclusion?

Oxfam is committed to diversity and gender equality, encouraging applicants from diverse backgrounds to apply, and aims to create an inclusive environment where everyone feels valued.

Will I need to undergo background checks if I am offered the position?

Yes, all offers of employment will be subject to satisfactory references and extensive background checks, including a Disclosure and Barring Service check (DBS).

How can I apply for the Shop Manager position?

To apply, you need to upload your updated CV and a covering letter explaining your suitability against the essential criteria outlined in the job profile.

A global movement of people who won't live with poverty.

Non-profit
Industry
5001-10,000
Employees
1942
Founded Year

Mission & Purpose

Oxfam is an organisation committed to combatting global poverty and injustice by providing humanitarian aid, advocating for equitable policies, and fostering sustainable development. Their overarching goal is to create a world where every individual can live with dignity, free from poverty and social inequality. Oxfam's fundamental purpose lies in championing fairness and empowering communities to overcome challenges such as poverty, inequality, and access to basic necessities, working towards a more just and equitable global society.

Culture & Values

  • Equality

    We believe everyone has the right to be treated fairly and to have the same rights and opportunities.

  • Empowerment

    We acknowledge and seek to expand people’s agency over their lives and the decisions that impact them.

  • Solidarity

    We join hands, support, and collaborate across boundaries in working towards a just and sustainable world.

  • Inclusiveness

    We embrace diversity and difference and value the perspectives and contributions of all people and communities in their fight against poverty and injustice.

  • Accountability

    We take responsibility for our action and inaction and hold ourselves accountable to the people we work with and for.

  • Courage

    We speak truth to power and act with conviction on the justice of our causes.