FAQs
What does Oxfam aim to achieve as an organization?
Oxfam aims to end the injustice of poverty by tackling inequalities that keep people poor, saving and rebuilding lives during disasters, and addressing issues like land rights, climate change, and discrimination against women.
What is the purpose of Oxfam's trading operations?
The purpose of Oxfam's trading operations is to make as much money as possible to help overcome poverty and suffering.
What are the key responsibilities of a Shop Manager at Oxfam?
The key responsibilities include motivating teams, creating a safe and energised work environment, looking for new business opportunities, delegating tasks, and ensuring high standards while being accountable for the shop's overall business performance.
Is this position for a permanent role?
No, this position is for a 1-year fixed-term maternity cover contract.
What values guide Oxfam’s operations, particularly in relation to its employees and volunteers?
Oxfam is guided by values of empowerment, accountability, inclusiveness, and a commitment to safeguarding against unwanted behavior, while ensuring diversity and gender equality within the organization.
What are some essential skills and competencies required for the Shop Manager position?
Essential skills include significant leadership qualities, the ability to build and retain a team, strong communication skills, resilience under pressure, commercial awareness, and IT literacy.
How does Oxfam ensure the safety and wellbeing of children and vulnerable individuals?
Oxfam is committed to preventing unwanted behavior, including harassment and exploitation, and places a high priority on the welfare of children, young people, and vulnerable adults, expecting all staff and volunteers to adhere to these principles.
What is the expected work environment for a Shop Manager?
The expected environment is dynamic and fast-paced, where the Shop Manager works closely with volunteers and other team members, and is integral to creating an energised community workplace.
What kind of prior experience is necessary for this role?
Significant leadership experience, especially in retail or team management, is necessary to effectively motivate and manage teams in a shop environment.
How important is IT literacy for the Shop Manager role?
IT literacy is important as the role involves using email systems, online resources, basic spreadsheets, and word processing packages, along with being open to the role of social networking and ecommerce.
Why is diversity and inclusion highlighted in the job description?
Diversity and inclusion are emphasized because Oxfam recognizes that a diverse workforce is essential for effectively tackling global challenges and achieving its mission to overcome poverty and inequality.