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Showroom Advisor

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B&Q

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need strong tech, communication, and relationship skills, be target-driven, a team player, a good problem-solver, design-savvy, and flexible for varied shifts.
  • You will focus on customer needs, recommend finance and products, create designs using software, and support projects both virtually and in-person, guiding customers from ideas to delivery.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What are the working hours for the Showroom Advisor position?

The Showroom Advisor position requires part-time availability of 28.75 hours per week, with shifts available Monday to Sunday from 7.00am to 10.00pm.

Is this position full-time or part-time?

This position is part-time with a permanent contract of 28.75 hours per week.

What is the hourly pay rate for this role?

The UK Notional hourly rate for the Showroom Advisor position is £13.28 per hour.

What kind of skills are required for the Showroom Advisor role?

Candidates should possess excellent communication and relationship-building skills, proficiency in using technology, a motivation for meeting sales targets, ability to work well in a team, problem-solving skills, and a keen eye for design.

Are there opportunities for career development at B&Q?

Yes, B&Q is committed to diversity and inclusion and provides a range of networks and support for career development within the company.

What benefits does B&Q offer its employees?

B&Q offers a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more.

Is weekend availability required for this position?

Yes, flexibility to work on weekends, evenings, and bank holidays is required for the Showroom Advisor role.

Can I get support during the application process?

Yes, if you require any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk for assistance.

Will I be required to handle sales in this role?

Yes, while the primary focus is on customer service, sales are an important aspect of the Showroom Advisor role.

Is there a focus on wellness at B&Q?

Yes, B&Q recognizes that wellness means different things to different people and offers a range of benefits to help colleagues be their best and feel well.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors