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Showroom Advisor

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B&Q

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Leeds

AI generated summary

  • You excel in tech and communication, thrive on targets, convert designs to sales, collaborate well, solve problems, possess design flair, and can work flexible hours, including weekends and holidays.
  • You will focus on customer needs, recommending finance and products, creating designs, and coordinating projects to help bring customer ideas to life through virtual and face-to-face support.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What are the working hours for the Showroom Advisor position?

The Showroom Advisor position offers part-time shifts, with a schedule available from Monday to Sunday between 7.00am and 10.00pm.

What is the pay rate for this role?

The UK Notional hourly rate for the Showroom Advisor position is £13.28 per hour.

Is this position permanent?

Yes, this is a permanent contract position.

What are the required skills for the Showroom Advisor role?

Candidates should have excellent communication and relationship-building skills, strong problem-solving abilities, be motivated by targets, have a keen eye for design, and be comfortable using technology.

Are weekend and evening shifts required?

Yes, flexibility to work on a rota that includes weekends, evenings, and bank holidays is required for this role.

What kind of benefits do employees receive?

Employees receive a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits, among others.

How does B&Q approach diversity and inclusion?

B&Q is committed to making the company more diverse and representative of the communities they serve, ensuring that everyone feels they belong and has equal opportunities.

Who can I contact for adjustments during the application process?

You can contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

What will my main responsibilities be as a Showroom Advisor?

As a Showroom Advisor, your main responsibilities will include recommending the right finance, products, and installation options, producing inspirational designs, coordinating multiple projects, and supporting customers both virtually and face-to-face.

Is prior sales experience necessary for this role?

While prior sales experience is beneficial, the emphasis is on the ability to build relationships with customers and convert designs into sales, suggesting a focus on communication skills as well.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors