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Showroom Advisor

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B&Q

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Nottingham

AI generated summary

  • You must excel in technology and communication, be goal-oriented, team-oriented, a problem-solver with design skills, and flexible for varied shifts including weekends and holidays.
  • You will focus on customer needs, recommend products and finance options, use design software, and coordinate projects to guide customers from inspiration to delivery.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What is the job title for this position?

The job title for this position is Showroom Advisor.

What are the working hours for the Showroom Advisor role?

The Showroom Advisor role is part-time, requiring 13.25 hours per week, with shifts available Saturday to Sunday between 7am and 10pm.

Is the position permanent or temporary?

The Showroom Advisor position is a 3-month fixed-term contract.

What is the hourly rate for this position?

The UK Notional hourly rate for this position is £13.28 per hour.

What primary responsibilities does a Showroom Advisor have?

A Showroom Advisor focuses on customer service by exploring possibilities, recommending finance options, products, and installations, as well as using software to produce designs for kitchen and bathroom projects.

What skills are required for the Showroom Advisor position?

Required skills include excellent communication and relationship-building abilities, proficiency with technology, motivation by targets, teamwork skills, problem-solving capabilities, and a keen eye for design.

Is experience with sales necessary for this role?

Yes, the role involves converting designs into sales, so experience in sales is valuable.

Are weekend and evening shifts required for this role?

Yes, flexibility to work on a rota that includes weekends, evenings, and bank holidays is required.

What benefits are offered to employees in this position?

Benefits include a competitive salary, award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, and wellbeing benefits.

How does B&Q promote diversity and inclusion in the workplace?

B&Q is committed to making the company more diverse and representative of the communities it serves, ensuring everyone can feel they belong and have equal opportunities through various networks and initiatives.

What should I do if I need support during the application or interview process?

If you need support during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors