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Showroom Advisor

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B&Q

2mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Nottingham

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What is the job title for this position?**

The job title for this position is Showroom Advisor. **Question: What are the working hours for the Showroom Advisor role?** **Answer:** This is a part-time position requiring 19 hours per week, with shifts available Monday to Sunday, between 7.00am and 9.00pm. **Question: What is the hourly pay rate for this job?** **Answer:** The UK Notional hourly rate for this position is £13.28 per hour. **Question: Where is this job located?** **Answer:** This job is located at B&Q Nottingham. **Question: What will be my main responsibilities as a Showroom Advisor?** **Answer:** Your main responsibilities will include focusing on customer needs, recommending finance, products, and installation options, using software to create inspiring designs, coordinating multiple projects, and providing support to customers both virtually and face-to-face. **Question: What skills and experience are required for this role?** **Answer:** To excel in this role, you should have strong communication and relationship-building skills, be proficient in using technology, be motivated by targets, have the ability to convert designs into sales, work well as part of a team, possess problem-solving skills, and have a keen eye for design. **Question: Is this position permanent or temporary?** **Answer:** This position is a permanent contract. **Question: Am I required to work weekends and evenings?** **Answer:** Yes, you are expected to be flexible enough to work on a rota that includes weekends, evenings, and bank holidays. **Question: How does this role contribute to the customer experience?** **Answer:** This role plays a crucial part in enhancing the customer experience by guiding customers through their home improvement journey, providing them with ideas, advice, and personalized design solutions to help make their dreams a reality. **Question: What support will I receive as a Showroom Advisor?** **Answer:** You will work closely with colleagues and installers to ensure the best service delivery on every project, and you will have access to necessary tools and resources to help you in your role.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors