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Showroom Advisor

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B&Q

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must excel in tech and communication, thrive on targets, convert designs to sales, collaborate well, solve problems, have design insight, and be flexible for varied shifts.
  • You will focus on customer needs, recommend products and finance options, create designs using software, and support projects both virtually and in person, guiding customers from ideas to delivery.

Requirements

  • Required skills & experience
  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What is the job title for this position?

The job title is Showroom Advisor.

What are the working hours for this role?

The role is part-time, requiring 25 hours per week, with shifts available from Monday to Sunday, between 7.00am and 10.00pm.

What is the hourly pay rate for this position?

The UK national hourly rate is £13.28 per hour.

Where is the job location?

The position is based at B&Q Basildon.

What are the key responsibilities of a Showroom Advisor?

Key responsibilities include focusing on customer needs, recommending finance options, products, and installation options, using software to create designs, and supporting customers both virtually and face-to-face.

What skills and experience are required for this role?

Required skills include excellent communication and relationship-building abilities, proficiency with technology, motivation by targets, teamwork, problem-solving skills, and a keen eye for design.

Is weekend or evening work required?

Yes, the role requires flexibility to work on a rota that includes weekends, evenings, and bank holidays.

What benefits does the company offer?

The benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, and colleague wellbeing benefits.

How does the company support diversity and inclusion?

The company is committed to making B&Q more diverse and representative of the communities served, ensuring everyone can feel they belong and have equal opportunities.

What should I do if I need support during the application or interview process?

You can contact recruitment@b-and-q.co.uk for any recruitment adjustments.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors