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Software Quality Engineer

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ServiceNow

1mo ago

  • Job
    Full-time
    Junior Level
  • Software Engineering
    IT & Cybersecurity
  • San Diego

AI generated summary

  • You need 2+ years in AI integration, coding skills, testing frameworks (Java, JUnit, Selenium), agile experience, and proficiency with various testing techniques and tools.
  • You will maintain test frameworks, report quality metrics, collaborate with developers on testing strategies, create and automate test plans, and troubleshoot issues with applications and environments.

Requirements

  • To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 2+ years of experience with technologies relevant to SN and coding skills with high-quality results.
  • Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
  • Experience working within different automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.
  • Experience with the agile methodology for software development teams.
  • Ability to work on several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect - including tracking and addressing of any discovered issues.
  • Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks

Responsibilities

  • Maintain existing automation test frameworks
  • Collect and report quality metrics from test execution
  • Work with developers to design specific testing strategies for features being developed and automate them
  • Create comprehensive test plans; execute and automate them
  • Partner with engineering organizations in troubleshooting or addressing issues with applications and dev/test environments

FAQs

What is the job title for this position?

The job title is Software Quality Engineer.

Where is the company located?

The company is located in San Diego, California.

What is the main focus of the Paxe-Components-List QE team?

The main focus is on testing the core building blocks of the ServiceNow platform, ensuring that components like data models, workflows, user interfaces, and APIs function reliably across different applications.

How many years of experience is required for this role?

A minimum of 2 years of related experience is required, or an advanced degree without experience, or equivalent work experience.

What technologies are relevant to this position?

Relevant technologies include automated testing frameworks such as Java, JUnit, Selenium, TestNG, and experience with agile methodologies.

What qualifications are needed to apply for this position?

A Bachelor's degree and a minimum of 2 years of related experience, or an advanced degree without experience, or equivalent work experience. Experience with automated testing frameworks, agile methodology, and various testing techniques is also required.

Is experience with AI integration into work processes a requirement?

Yes, experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is expected.

What type of testing techniques should a candidate be familiar with?

Candidates should be familiar with performance, unit, integration, and automated testing techniques.

What compensation range is offered for this position?

The base pay range offered for this position is $95,900 - $148,700, in addition to equity (when applicable), variable/incentive compensation, and benefits.

Does the company value inclusivity in its hiring practices?

Yes, the company encourages candidates from diverse backgrounds to apply and values unique experiences.

What kind of benefits does ServiceNow offer to its employees?

ServiceNow offers health plans, including flexible spending accounts, a 401(k) Plan with company match, an Employee Stock Purchase Plan (ESPP), matching donations, a flexible time away plan, and family leave programs.

What is the approach to work personas at ServiceNow?

ServiceNow approaches work with flexibility and trust, categorizing employees based on the nature of their work into flexible, remote, or required in-office personas.

How does ServiceNow ensure an accessible and inclusive experience for candidates?

ServiceNow strives to create an accessible experience and provides assistance via email for candidates who require accommodations during the application process.

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time