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Spa Therapist

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Marriott International

2mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    Healthcare
  • Delhi

AI generated summary

  • You must have a state or regional massage license or certification to qualify for this position.
  • You will provide massage and body treatments, assess guest needs, maintain cleanliness, promote services, handle guest behavior, and ensure a comfortable experience while adhering to standards.

Requirements

  • License or Certification: State or Regional Massage License

Responsibilities

  • Provide massage services to guests using props and/or products.
  • Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
  • Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
  • Keep up to date with current techniques and modalities related to their field of work.
  • Escort guests to and from treatment rooms.
  • Arrange workstation, treatment room, and/or drapes.
  • Frequently check with guest to promote comfort, safety and security throughout service.
  • Promote and sell spa/salon services including retail offerings related to the Spa.
  • Clean, maintain, and sterilize tools.
  • Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
  • Monitor and stick to time schedule throughout the day.
  • Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
  • Maintain current skills and licensure in service area as per regional requirements.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Spa Therapist.

Where is the location of the job?

The job is located at JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037.

Is this position full-time or part-time?

This position is full-time.

Is experience required for this role?

Yes, at least 1 year of related work experience is required.

What type of certification is needed for this position?

A state or regional massage license is required for this position.

What are some responsibilities of a Spa Therapist?

Responsibilities include providing massage services, body treatments, assessing guest needs, maintaining cleanliness, promoting spa services, and ensuring guest comfort and safety.

Is supervisory experience required for this position?

No supervisory experience is required for this position.

What skills are needed for the Spa Therapist role?

Skills needed include fine motor skills, hand-eye coordination, the ability to manipulate objects of varying size and weight, as well as strong communication and interpersonal skills.

Are there any specific health assessments required before providing services?

Yes, therapists must assess guest needs and inquire about contraindications such as allergies, high blood pressure, and pregnancy before beginning service.

What company values are emphasized in this job role?

The company emphasizes a diverse workforce, inclusivity, professionalism, genuine hospitality, and a focus on employee well-being.

What should a therapist do in case of inappropriate guest behavior?

The therapist should follow Marriott International's standard operating procedures for inappropriate conduct, which may include stopping the treatment and informing a supervisor or manager.

Is there ongoing training and development provided for this role?

Yes, JW Marriott is committed to training, development, and creating opportunities for associates in a supportive environment.

Does the job involve lifting or moving objects?

Yes, the job involves moving, lifting, carrying, pushing, and placing objects weighing less than or equal to 10 pounds without assistance.

Are there any additional benefits mentioned for working at JW Marriott?

The benefits include a supportive work experience, opportunities for recognition, and a focus on holistic well-being for associates.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.