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Specialist, Entertainment Scheduler Youth

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Royal Caribbean Group

1mo ago

  • Job
    Full-time
    Mid Level
  • Logistics
    People, HR & Administration
  • Miami

AI generated summary

  • You need a related bachelor's degree, 3+ years in workforce planning, strong problem-solving, leadership, communication skills, and attention to detail.
  • You will manage scheduling, staffing, and logistics for entertainment personnel, ensure data accuracy, and support crew development while coordinating with multiple departments and attending recruitment events.

Requirements

  • Bachelor’s degree in business administration or related field from an accredited college or university preferred.
  • Three or more years of experience in one or more of the following functions: work force planning.
  • Ability to solve practical problems, strategic thinking, strong solution selling skills and dealing with a variety of concrete variables in situations where only limited standardization exists.
  • Diplomacy and relationship building skills preferred.
  • Attention to detail, time management, and teamwork are the main components of this role.
  • Excellent interpersonal and written skills.
  • Candidate must possess strong leadership skills, time management skills, and written and oral communication skills and be able to effectively communicate with all senior levels of operational personnel.
  • Manage scheduling operation within the annual operating budget.

Responsibilities

  • Communicate with shipboard and shore-side hotel operations to facilitate proper workforce planning, scheduling of planned and unplanned movements, logistics and succession planning in an optimum manner of the positions listed.
  • In partnership with the HR Recruitment team, monitor the development of Entertainment shipboard staff members to assist with advancement and succession planning.
  • Review staffing par levels to anticipate and prevent shortages and select appropriate replacements within strict timelines.
  • Coordinates with HR, PEME and Travel departments regarding travel, sign on, sign off, medical and risk management issues.
  • Ensure there is complete and accurate employee data in the E1 system for assigned departments and/or positions. Submit ECCR and SeaForm requests and monitor approvals for all scheduled positions.
  • Communicate with shipboard management, the Lead, AO Ops, Manager AO Ops, Director AO, Family to identify future Adventure Ocean Manager and Assistant Adventure Ocean Manager candidates.
  • Attend Entertainment Activities conferences, auditions, recruiting events and conducts ship visits, as needed.
  • Assist with planning logistics of land-based Nursery trainings for all qualified Youth Staff – Nursery candidates. Planning to include: curate staff list and communication, work with Crew travel for lodging, daily transport and food per diems.
  • Make business decisions on crew movement and effectively communicate decisions to Entertainment Studios, Ships and Shoreside teams including management with the reality of crew member availability and ship itineraries.

FAQs

Is this position remote or on-site?

This position is on-site at our Royal Caribbean Headquarters.

What is the main responsibility of the Specialist, Entertainment Scheduler Youth?

The main responsibility is to plan, manage, and schedule contract assignments for shipboard Entertainment & Activities employees.

What qualifications are required for this role?

A Bachelor’s degree in business administration or a related field is preferred, along with three or more years of experience in workforce planning or related functions.

What skills are essential for this position?

Essential skills include problem-solving, strategic thinking, diplomacy, attention to detail, time management, teamwork, and excellent interpersonal and written communication skills.

Will I need to travel for this job?

Yes, responsibilities include traveling between numerous offices and visiting shipboard or offsite locations.

How many shipboard Entertainment & Activities employees will I be managing?

You will be managing contract assignments for over 450 shipboard positions.

Is there an opportunity for career advancement in this role?

Yes, there are excellent career development opportunities available within Royal Caribbean Group, including support for advancement and succession planning.

What is the working environment like for this position?

The working environment includes an office location, with potential exposure to high noise levels when visiting shipboard or offsite locations.

How does the scheduling operation align with financial responsibilities?

You will manage the scheduling operation within the annual operating budget.

What type of events will I participate in as part of this role?

You will attend Entertainment Activities conferences, auditions, recruiting events, and conduct ship visits as needed.

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Royal Caribbean Group

Journey with us.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey — chart your own course. Journey with us! Our culture: 

What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies. For us, it’s a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity. Our brands: 

Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide. Our promise: 

We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do.