Specialist, Human Resources

Royal Caribbean Group

2mo ago

Job
Full-time
Junior Level
Customer Relations
People, HR & Administration
Miami

AI generated summary

You need a bachelor’s degree, 2 years HR experience, PHR certification preferred, strong communication skills, critical thinking, confidentiality, customer service, and proficiency in MS Office and HR software.
You will provide HR support, manage onboarding, conduct exit interviews, collaborate on performance plans, maintain systems, analyze data, and foster employee engagement initiatives.

Requirements

Bachelor’s degree in human resources industrial relations or business administration or directly related human resources generalist experience
Minimum of two years of generalist experience in human resources
Phr certification preferred
Exercises influence with business clients and hr coes
Persuasive verbal and written communication skills
Critical and conceptual thinking to drive objectivity and data based decision making
Ability to work in a fast paced environment and demonstrate a sense of urgency
Excellent customer service skills with the ability to find alternative solutions to business inquiries as appropriate
Insures high level of confidentiality in all aspects of work
Professional presence
Proficient in ms office suite
peoplesoft or other hr enterprise software

Responsibilities

First line of HR support to the business consulting on general HR questions benefits inquiries interpreting the employee handbook and company policy to provide guidance to the business engaging with the centers of excellence when appropriate
Collaborates with managers and HRBP in preparation of disciplinary actions and or performance improvement plans
Provides HR support ensures factual basis and appropriate documentation results
Maintains internal systems (including processing position management opening requisitions)
Pulls reports on the status of requisitions/positions for assigned areas and provides recommendations based upon data
Consults with business leaders in regard to workforce changes resulting in terminations reports to location cost center changes et Al
Additionally is responsible for the system transactions for these changes
Prepares materials for pulse survey reviews consults with HRBP on trends and recommendations
Acts as a change agent for HR transformation
Prepares internal offer and promotion letters and retains documentation in employee file
Participates in talent reviews succession planning engagement action planning and other HR strategic initiatives to support the HRBPs and the business
Owns the new hire experience for assigned area(s)
Provides onboarding support facilitates department-specific new hire orientation and conducts new hire check ins
Creates and maintains area-specific recognition program and/or newsletter in support of the employee experience
Actively partners with centers of excellence and HRBPs to support brand/function strategy help to diagnose need and execute on COE and business initiatives
Conducts exit interviews and supports offboarding
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management

FAQs

What is the job title for this position?

The job title is Specialist, Human Resources.

Where is this position located?

This position will work on-site in Miami, Florida.

What type of experience is required for this role?

A minimum of two years of generalist experience in human resources is required.

Is a specific certification preferred for this position?

Yes, a PHR certification is preferred.

What educational background is expected for applicants?

A Bachelor’s degree in human resources, industrial relations, business administration, or directly related human resources generalist experience is expected.

What are the primary responsibilities of this role?

The primary responsibilities include serving as the initial point of HR contact, employee relations, policy interpretation, disciplinary actions, coordination of compensation, and conducting exit interviews, among others.

Will the position involve supporting new hires?

Yes, the Specialist will own the new hire experience, provide onboarding support, facilitate new hire orientation, and conduct new hire check-ins.

Is experience with specific software required?

Yes, proficiency in MS Office Suite and PeopleSoft or other HR enterprise software is required.

What skills are necessary for this position?

Necessary skills include persuasive communication, critical thinking, customer service, the ability to work in a fast-paced environment, and maintaining a high level of confidentiality.

Will the employee be required to perform other duties as assigned?

Yes, the job description states that employees may be required to perform any other job-related duties assigned by their supervisor or management.

Royal Caribbean Group

Journey with us.

Travel & Leisure

Industry

10,001+

Employees

Mission & Purpose

At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey — chart your own course. Journey with us! Our culture:   What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies. For us, it’s a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity. Our brands:   Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide. Our promise:   We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do.