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Sr. Creative Desk Project Manager

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Mastercard

1mo ago

  • Job
    Full-time
    Senior Level
  • Marketing
    Creative Arts & Fashion
  • Quick Apply

AI generated summary

  • You should have strong leadership, project management, and CRM experience, be skilled in briefing teams, work well under pressure, and speak fluent English and Portuguese; Spanish is a plus.
  • You will coordinate project resources, manage timelines and budgets, improve processes, oversee vendor relations, and collaborate with departments to ensure successful campaign delivery.

Requirements

  • Experience team leader and workflow manager
  • Proven project and account management experience
  • Experienced with CRM platforms
  • Resourcing experience with high volume traffic projects
  • Adept at briefing creative teams and reporting into clients
  • Skilled at working under pressure
  • Bachelor degree qualified, with post graduate qualifications in creative or digital marketing
  • Language: fluency in English required. Local languages: (Brazilian) Portuguese (mandatory), Spanish (preferred), any other language a plus.

Responsibilities

  • Working closely with Creative Desk Project Managers and the Production leads to ensure end-to-end development and delivery of campaigns for assigned customers.
  • Maintain rigorous adherence of the Creative Desk in their use of resource management and project management platforms, such as monday.com, Salesforce and Aprimo.
  • Overall responsibility for the production of communications material on time and to budget by sound resource planning and management.
  • Co-ordinating the resourcing of project from initial stages through to delivery.
  • Ensuring the stages of the project are met according to client and creative brief, budget, resource and deadline deliverables.
  • Monitoring current traffic processes and inputting ideas on how to improve current practices where required.
  • Managing campaign resources and updating key stakeholders on requirements and supply.
  • Manage vendors and any required SOWs and PO requirements.
  • Support Regional Creative Desk lead on business reporting.
  • Building effective relationships with key departments across the D&S and Mastercard business, such as Sourcing, Finance, Legal, Compliance and the broader Advisors Client Services team.

FAQs

What is the main purpose of the Sr. Creative Desk Project Manager position?

The main purpose of the Sr. Creative Desk Project Manager position is to manage production resource planning for marketing communications, ensuring efficient management of the Creative Desk capability, and to oversee the end-to-end development and delivery of campaigns for assigned customers.

What are the key responsibilities of the Sr. Creative Desk Project Manager?

Key responsibilities include coordinating project resourcing, maintaining adherence to project management platforms, managing production timelines and budgets, monitoring traffic processes, managing vendor relationships, and building effective relationships with key departments across the organization.

What qualifications are required for this role?

A Bachelor’s degree is required, preferably with postgraduate qualifications in creative or digital marketing, along with proven project and account management experience and a flair for creativity.

What experience is preferred for candidates applying for this position?

Candidates should have experience as a team leader and workflow manager, proven project and account management experience, resourcing experience with high-volume traffic projects, and adeptness at briefing creative teams and reporting to clients.

What languages are required for this role?

Fluency in English is required, with Brazilian Portuguese being mandatory. Spanish is preferred, and knowledge of any other languages is considered a plus.

Is this position focused on a specific geographic region?

While the job description does not specify a single geographic focus, the requirement for Brazilian Portuguese suggests the role may be linked to partnerships or clients in Brazil or Portuguese-speaking regions.

What tools or platforms will the Sr. Creative Desk Project Manager be expected to use?

The role involves using resource management and project management platforms such as monday.com, Salesforce, and Aprimo.

What kind of work environment should a candidate expect?

The candidate should expect a fast-paced environment where they will manage multiple project deliverables, requiring strong organizational and communication skills.

What is Mastercard's stance on corporate security and information protection?

Mastercard expects all employees to abide by its security policies, ensure confidentiality and integrity of information, report suspected security violations or breaches, and complete mandatory security training in accordance with its guidelines.

Will the role involve vendor management?

Yes, the role includes managing vendors and handling any required statements of work (SOWs) and purchase order (PO) requirements.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.