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Sr. Customer Marketing Manager

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Okta

2mo ago

  • Job
    Full-time
    Senior Level
  • Marketing
  • $142K - $212K
  • San Francisco

AI generated summary

  • You need strong communication skills, experience engaging with CxOs, a knack for storytelling, analytical abilities, drive for results, ROI-driven marketing expertise, organizational skills, teamwork, passion for the mission, and willingness to travel.
  • You will strategically engage with customers and c-suite executives, manage programs like the CISO Forum and Customer Advisory Boards, track metrics, and communicate with stakeholders for continual optimization.

Requirements

  • Background in customer marketing or executive engagement with excellent communication and coordination skills.
  • Proven success scaling advocacy programs with CxOs
  • Ability to be analytical as well as a powerful storyteller and communicator
  • Energy, flexibility, and drive to create real and measurable business results
  • Experience in executing integrated, ROI-driven marketing and lead generation programs.
  • Self-starter with exceptional organizational and time management abilities, keen attention to detail.
  • Collaborative team player with a positive attitude.
  • Passion for the role and the company's mission.
  • Ability to travel up to 15% of the time.

Responsibilities

  • Be a core part of the customer marketing and c-suite engagement team
  • Think strategically across multidisciplinary teams, establishing value-based relationships with our relevant project stakeholders and executive leadership.
  • Manage the CISO Forum, and develop and execute strategies for CXO programs that result in new advocates and Okta Champions
  • Crate, launch, and manage Customer Advisory Boards, with a strategy that aligns to practitioner and C-Suite
  • Track and report on key customer marketing and c-suite engagement metrics
  • Communicate upcoming programs and deliverables to business leaders and project stakeholders, gathering feedback for continual optimisation.

FAQs

What qualifications are required for the Sr. Customer Marketing Manager role?

The ideal candidate should have a background in customer marketing or executive engagement, proven success scaling advocacy programs with CxOs, excellent communication and coordination skills, and experience in executing integrated, ROI-driven marketing programs.

What are the key responsibilities of the Sr. Customer Marketing Manager?

The Sr. Customer Marketing Manager will be responsible for managing customer marketing and c-suite engagement, developing and executing strategies for CXO programs, managing Customer Advisory Boards, tracking and reporting on key metrics, and communicating upcoming programs to business leaders.

What qualities should the ideal candidate possess for this role?

The ideal candidate should have energy, flexibility, and drive to create measurable business results, be analytical yet a powerful storyteller and communicator, possess exceptional organizational and time management abilities, be a collaborative team player with a positive attitude, and have a passion for the role and the company's mission.

Is travel required for the Sr. Customer Marketing Manager role?

Yes, the candidate should be willing to travel up to 15% of the time for this role.

What level of visibility does this role have within the company?

This is a highly visible role with exposure to leadership across the company as well as top customers and accounts.

Okta

The World's Identity Company

Technology
Industry
1001-5000
Employees
2009
Founded Year

Mission & Purpose

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Benefits

  • Healthcare

  • Sick pay insurance

  • Pension scheme

  • Dental