Logo of Huzzle

Home

Matches

Explore

Manage

Sr. HR Specialist

image

Sherwin-Williams

18d ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Accounting & Tax
  • Lincoln

AI generated summary

  • You need a Bachelor’s in business or related field, HR knowledge in onboarding, employee engagement, payroll (Kronos), and familiarity with GEMS, Oracle, and Taleo systems.
  • You will manage HR processes, support employees with inquiries, maintain accurate records, ensure compliance, facilitate onboarding, and enhance payroll and insurance operations.

Requirements

  • Bachelors Degree in business and or related field
  • General HR knowledge including onboarding process, policies, Employee Engagement, understanding of payroll operations (including Kronos and POS Time and Attendance), and offboarding.
  • Systems knowledge of GEMS, Oracle Performance Management, Kronos and Taleo.

Responsibilities

  • Ensure that all Service Level Agreements are being met or exceeded.
  • Standardize/harmonize all processes across all tasks supported and ensure Standard Operating Procedures are created and kept updated.
  • Create a work environment where customer service and efficiency are key focus areas in at that is handled.
  • Effectively execute all other primary and secondary HR process specialization work activities, while also identifying and making recommendations for realizing process efficiencies and improvements.
  • Identify and/or evaluate other potential activities that can be added to shared services and include in our services provided if appropriate.
  • Provide quality associate support in response to routine inquiries made via phone, email or team from employees, managers, HR professionals and internal business partners as well as external business contacts.
  • Maintain employees’ information in HCM Cloud. This position is required to perform data maintenance, which includes verify and approve ORC offer letter, employees termination, any assignment changes update, such as job title changes, job grade changes, promotion, salary adjustments etc.
  • Perform data entry into HCM Cloud accurately and timely.
  • Provide HCM Cloud MSS (Manager Self Service) and ESS (Employee Self Service) support.
  • Perform HRSS function on PM (Performance Management) system, and provide guidance and support if HRBP and managers have issue/problem.
  • After Global Payroll kicks in, maintain Dayforce entry on the payroll election and leave management.
  • Support manually adjustment to the leave records if the employee is unable to apply the past leaves due to system locks in the future, once local has leaves online system.
  • Run the weekly report on the leave record to view those leave status. If the leave still on pending, will send email reminder to the respective manager to approve their subordinate’s leave before month end.
  • Perform HRSS function on mySupport Case Management tool, SWU system, and provide guidance and support if HRBP and managers have issue/problem.
  • Attend case in ServiceNow from HR BP via mySupport Case Management.
  • Ensure all HR customers are trained in the use of HCM Cloud mentioned above.
  • Work with Global related partners closely on any systems, such as HR Systems and Operations and IT teams.
  • Complete regular people HCM Cloud data audits, analysis and data cleansing routines to ensure accuracy of information held and confidence in data integrity.
  • Assist in the production of HR information by ensuring data stored in HR systems is accurate and supports achievement of the HR objectives.
  • Update new hire and resignee records in BPM.
  • HRSS to view, verify, approve and extend offer letters in Cloud ORC.
  • Perform duplicate check and merge in ORC to pending worker.
  • Send communications to candidates and hiring team.
  • Pre-hire process if new hire disconnected; HRSS to collect candidate information and enter it directly to HCM Cloud on behalf of them.
  • Prestart Tasks for new Hire launch in ServiceNow.
  • Complete Prestart Activities by email reminder sent to New Hire’s personal email in five calendar days before start date and is sent daily until the task is either complete, or the start date arrives.
  • Kick Off the New Hire Pre-Start Process- Convert Employee to Active Status in HR Cloud.
  • Confirm that the Employee Contract is Signed.
  • Complete APAC SEA HRSS checklist.
  • Conduct job orientation for new hires on their first days.
  • Process off boarding paperwork preparation and issue the termination certification and inform to external parties.
  • Maintain records of probation period expirations, initiate the notice to manager and HRBP on timely, make sure they have appropriate action to complete the appraisals or employment termination if any.
  • Provide new hires name list to China for monthly consolidation for welcome new hire announcement.
  • Introduction of HCM Cloud function to new hire.
  • Support the HRSS Manager in reviewing and re-designing HR & Payroll processes, utilizing LEAN methodology approaches to achieve auditable efficiency gains in HR processes and service delivery.
  • Act as Payroll Advisor in driving payroll service excellence and continuous improvement, by providing technical guidance and support to the business on payroll related matters.
  • Working closely with the HRBPI team to develop tools and systems that support continual service delivery and improvement.
  • Develop a Payroll Compliance Framework, including development of payroll operating policies and procedures and ensure alignment to S-W policies and local Payroll and Employment Law regulations.
  • Lead on the production of HRSS process flowcharts, Standard Operating Procedures and guidance materials for supporting employees, managers and HR.
  • Successfully manage projects and initiatives as needed.
  • Provide payroll information to support business and legal requirements.
  • Application management of all parts for Payroll system e.g. year end & start of year system upgrades, legal changes.
  • Act as the guidance of HCM Cloud & Dayforce ensuring all users have the facilities and knowledge required for efficient completion of their systems based responsibilities.
  • Complete regular people data audits, analysis and data cleansing routines to ensure accuracy of information held and confidence in data integrity.
  • Generate HR Management Information e.g. turnover/headcount, payroll and absence reporting, and ensuring data produced is accurate and supports achievement of the HR objectives.
  • Work in collaboration with HRBPI team, ensure HRSS customers are trained in HR systems and tools and/or have access to appropriate guidance material and resources.
  • Actively participate in and develop internal and external networks to build, develop and implement HRSS best practice.
  • Take responsibility and initiative for keeping up to date with relevant Payroll policies, processes and Payroll legal requirements to ensure payroll administration is delivered consistently and accurately.
  • Administration of all employees insurances programme.
  • Maintain effective and efficient systems to organise and administrate all employees insurance claims.
  • Maintain the accuracy record of enrollment and termination in the insurance portal.
  • Liaise with medical insurance provider to register new staff, leavers, claims and cancellation of policies.
  • Maintain employee records, including up to date records of all medical insurance claims.
  • Organise the medical insurance folder effectively enabling documents to be easily found.
  • Process and submit on claims to the insurance company.
  • Follow up on medical claims which are not processed within agreed timelines.
  • Verify and process all insurance company payments as required.
  • Maintain quality customer services by responding to staff insurance inquiries efficiently and sensitively.
  • Protect customer information by keeping claims information confidential.
  • Prepare reports by collecting and summarising information.
  • Post job in ORC based on HRBP request.
  • Coordinate with Hiring Manager and HRBP for interview process.
  • Work Permit application/employee mobility: Communicate with HRBP for the foreign worker work permit application for the procedure and local immigration guideline.
  • Liaise with Newland Chase and local vendor for those new application work permit for expatriate to obtain approval and cost per requested from HRBP.
  • Obtain and preparing candidate personal documents based on vendor’s instructions.
  • Follow up with expatriate for the status document as well SW representative.
  • Support to issue kinds of letter (if applicable), such as employment contract, confirmation letter, employment certification, open bank account and etc.
  • Support local employees’ supplementary Insurance administration, work with C&B team closely to make sure HRSS fully understands policy and perform correctly. Such as interface with insurance companies on the new adds included, termination excluded timely and accurately.
  • Support employees Annual Medical Checkup for all staff except GSC, such as providing name list and keep result reports etc.
  • Process and manage employees’ outpatient medical, dental claims with IHP.
  • Upon request from HR BP to prepare Non-Disclosure Invention Non-solicitation and Non-competition agreement as well notice of fulfilling or releasing Non-competition obligation.
  • Run the monthly employee roster on new hire and termination to HRBP for her reporting.
  • Run the leave record report for HR Admin to prepare the payroll election template.
  • Consolidate monthly Thailand Master Data report to China.
  • Support Company function or event if needed.
  • Process and support any activities or survey from local governments’ requirement.
  • Process and support related reports required from other cross functions.
  • Provide communications and explanations to our internal customers (HRBP, employees and managers) on HRSS activities.
  • Provide support to peers in HRSS daily operation.
  • Other tasks related HR assigned by managers.

FAQs

What are the core responsibilities of the Sr. HR Specialist?

The core responsibilities include managing daily HR shared services operations, ensuring Service Level Agreements are met, standardizing processes, supporting onboarding and offboarding processes, administering HR systems like HCM Cloud, and driving continuous improvement in HR and payroll processes.

What qualifications are required for this position?

A Bachelor's Degree in business or a related field is required, along with general HR knowledge including onboarding processes, employee engagement, and an understanding of payroll operations.

What systems knowledge is expected from candidates?

Candidates should have systems knowledge of GEMS, Oracle Performance Management, Kronos, and Taleo.

How does the role contribute to continuous improvement in HR processes?

The role supports the HRSS Manager in reviewing and redesigning HR and Payroll processes using LEAN methodology to achieve efficiency gains and improve service delivery.

What is the onboarding process for new hires?

The onboarding process includes collecting candidate information, conducting job orientation, maintaining records, and initiating pre-hire and prestart activities timely.

Will the Sr. HR Specialist interact with external partners or vendors?

Yes, the Sr. HR Specialist will work closely with global partners, hiring managers, and vendors for activities like work permit applications and employee mobility.

What is the approach to employee insurance administration?

The role involves administering all employees' insurance programs, maintaining accurate records, processing claims, and liaising with medical insurance providers.

Are there opportunities for training and development in this role?

Yes, the role includes ensuring that HRSS customers are trained in HR systems and tools and has collaborative opportunities for developing best practices.

Does this position require project management skills?

Yes, successful management of projects and initiatives is part of the role's responsibilities.

What kind of support will be provided for payroll operations?

The Sr. HR Specialist will provide technical guidance on payroll-related matters, support the application management of payroll systems, and assist in generating HR management information reports.

Sherwin-Williams

Discover a career where you can Let Your Colors Show.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Sherwin-Williams is a company that operates in the paint and coatings industry, providing a wide range of products for residential, commercial, and industrial applications. The company's primary focus is on manufacturing and selling paints, coatings, and related products, including stains, varnishes, and surface preparation materials. Sherwin-Williams' overarching goal is to be a leading provider of quality coatings, offering innovative and sustainable solutions to protect and enhance surfaces. Their purpose revolves around providing customers with high-performance products, expert advice, and colour solutions to meet their painting and coating needs. Through their products and services, Sherwin-Williams aims to contribute to the aesthetics, durability, and sustainability of various structures and surfaces.

Benefits

  • (401(k) Plan) allows you to save money from your paycheck and earn employer matching contributions as a future source of income for retirement. It also allows you to become a shareholder of the Company and participate in its growth

  • Medical, dental and vision coverage

  • Life and accidental death and dismemberment (AD&D) insurance

  • The Balance 4 Well-Being program provides the opportunity to take online health reviews, receive health coaching, participate in online challenges and more

  • The Flu Shot Program pays for your annual flu shot each fall for you and your family