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Sr. Manager Strategy, Buyer Engagement

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eBay

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Marketing
    Business, Operations & Strategy
  • Brandenburg

AI generated summary

  • You need strong customer strategy, analytical skills, project management expertise, and marketplace experience, along with effective communication and partner management abilities.
  • You will optimize buyer engagement incentives, analyze program performance, identify product gaps, and collaborate with cross-functional teams to drive revenue growth and align execution with business goals.

Requirements

  • Demonstrated ability in customer strategy, business/finance planning and program management, with a track record of developing and driving success.
  • Strong analytical skills with the ability to leverage data-driven insights for decision-making.
  • Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and cultures.
  • Demonstrated ability to manage sophisticated projects, set priorities, meet deadlines, and achieve business objectives.
  • Strong understanding of business/marketplace and customer economics, pricing, and profitability.
  • Experience managing external partners and vendors.
  • Online commerce experience in a marketplace preferred.

Responsibilities

  • Serve as the main point of contact for our EU regional partners on global buyer engagement and incentive opportunities.
  • Facilitate the optimization of incentive investment across all incentive vehicles with our European partners, championing standard processes, standardized measurement and test & learn opportunities.
  • Analyze program performance, customer behavior, and market trends to recommend and implement improvements with regional leads.
  • Identify and consolidate product and analytics gaps for global prioritization.
  • Analyze customer demand and preferences for buyer engagement offerings, including value-added services, to grow revenue for eBay. Partner with global and region leads on partner negotiation and management.
  • Collaborate with cross-functional and cross-market teams including Trade, Product, Marketing and Analytics to ensure aligned execution against business goals.

FAQs

What is the main focus of the Senior Manager Strategy, Buyer Engagement role at eBay?

The main focus of this role is to lead the development and execution of customer-centric strategies that enhance buyer loyalty and engagement, particularly in the EU market.

Where is this position based?

This position is based in Germany.

What kind of experience is preferred for this role?

Experience in online commerce, particularly in a marketplace setting, is preferred.

What skills are valued for this position?

Strong analytical skills, excellent communication and interpersonal skills, and the ability to manage sophisticated projects are highly valued.

What are the key responsibilities of the Senior Manager in this role?

Key responsibilities include serving as the main point of contact for EU regional partners, optimizing incentive investments, analyzing program performance, and collaborating with cross-functional teams to achieve business goals.

Is experience with external partners and vendors important for this role?

Yes, experience managing external partners and vendors is important for success in this position.

What type of work environment can candidates expect?

Candidates can expect a collaborative work environment, as the role involves working closely with cross-functional and regional teams.

Does eBay offer any accommodations for applicants?

Yes, eBay is committed to providing accommodations for qualified applicants. Individuals in need of accommodations can contact eBay at talent@ebay.com.

Are there opportunities for professional growth in this position?

Yes, this role offers a unique opportunity to gain a comprehensive understanding of the business ecosystem and experience in customer strategy, product, and business operations.

How does eBay handle diversity and inclusion in the hiring process?

eBay is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.

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eBay

We connect people and build communities to create economic opportunity for all.

Technology
Industry
10,001+
Employees
1995
Founded Year

Mission & Purpose

eBay is a globally recognized e-commerce platform that has transformed the way people engage in online buying and selling. With a vast marketplace, eBay connects millions of buyers and sellers worldwide, providing them with a seamless and dynamic platform to trade a wide range of products. The platform empowers individuals and businesses to monetize their assets, expand their reach, and discover unique items. eBay is committed to fostering a sense of community, trust, and convenience, making it easier for entrepreneurs to succeed and customers to find exactly what they're looking for. As a leader in the e-commerce industry, eBay continues to shape the future of online trade, connecting people across borders, and driving economic opportunities on a global scale.