Sr. Partner Success Manager - EMEA

GitLab

2mo ago

Job
Full-time
Senior Level
Customer Relations
Business, Operations & Strategy
United Kingdom, +15
Remote
Quick Apply

AI generated summary

You should have a bachelor's degree, strong communication and organizational skills, project management experience, attention to detail, and the ability to operate effectively in a virtual environment.
You will develop partnerships, manage partner training programs, ensure quality delivery, collaborate on promotions, and coordinate with cross-functional teams for effective execution.

Requirements

Bachelor’s degree or equivalent experience with demonstrated progressive experience in channel programs.
Excellent communication, analytical, and organizational skills.
Great project & program management skills, ability to leverage, and manage in a virtual environment
Excellent communication and presentation skills
Must have incredible attention to detail, be self-starting, and possess strong organizational skills

Responsibilities

Strategic Partnership Development: Negotiate and finalize partnership agreements, focusing on creating value for both GitLab and its partners.
Partnership Management and Optimization: Facilitate knowledge sharing and best practices between partners, subcontractors, and GitLab teams to enhance the overall quality and impact of consulting and training. Responsible for facilitating and onboarding consulting and training partners
Program Development and Execution: Collaborate with GitLab’s Consulting and Education Services team to ensure that training content delivered by partners and subcontractors is up-to-date, effective, and aligned with GitLab’s product advancements and educational philosophy. Oversee the certification process for consulting and training delivered by partners, ensuring it meets GitLab’s high standards for quality and relevance. Ensure that all consulting and training partners and subcontractors operate in compliance with GitLab’s policies, industry standards, and regulatory requirements. Assisting with processing for receiving and integrating feedback from partners on training programs.
Partner Delivery Management: Collaborate with the Professional Services Practice team and the GitLab Professional Services PMO to enable the partners to follow the GitLab PS Delivery Methodology. Act as a relay of the partners during the delivery of Professional Services projects
Market Expansion and Engagement: Work with marketing and sales teams to develop and execute strategies for promoting GitLab’s consulting and training programs through partners, increasing market penetration and customer engagement.
Cross-Functional Collaboration: Work closely with various GitLab teams, including Consulting and Education Services and Channel, to ensure cohesive strategy and execution across GitLab’s training offerings.

FAQs

Do we support remote work?

Yes, this role is fully remote with an asynchronous work environment.

What qualifications are required for the Sr. Partner Success Manager position?

A Bachelor's degree or equivalent experience with demonstrated progressive experience in channel programs is required.

What skills are important for this role?

Excellent communication, analytical, organizational, project and program management skills are crucial for success in this role.

Is prior experience in partnership development necessary?

Yes, proven experience in channel programs and partnership development is preferred for this position.

What type of work environment can I expect?

You can expect a remote, asynchronous work environment that promotes flexibility.

Are there opportunities for professional growth and development?

Yes, GitLab offers a Growth and Development Fund to support your career advancement.

What benefits does GitLab offer its employees?

GitLab provides benefits to support your health, finances, and well-being, including flexible paid time off, parental leave, and home office support.

Is it important to meet every qualification listed in the job description?

No, GitLab welcomes interest from candidates with varying levels of experience, and many successful candidates do not meet every single requirement.

Are there any specific location requirements for this role?

While the role is fully remote, there may be specific location-based eligibility requirements that the Talent Acquisition team can clarify during the recruiting process.

What is the company’s stance on diversity and equal opportunity?

GitLab is proud to be an equal opportunity workplace and an affirmative action employer, ensuring recruitment and employment practices are based solely on merit.

GitLab

Build software faster. The DevSecOps Platform enables your entire org to collaborate around your code. We're hiring.

Technology

Industry

1001-5000

Employees

2014

Founded Year

Mission & Purpose

GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate and build software. From idea to production, GitLab helps teams improve cycle time from weeks to minutes, reduce development costs and time to market while increasing developer productivity. We're the world's largest all-remote company with team members located in more than 65 countries. As part of the GitLab team, you can work from anywhere with good internet. You'll have the freedom to contribute when and where you do your best work.