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Sr. Site Reliability Engineer - Cloud Operations

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Visa

1mo ago

  • Job
    Full-time
    Entry Level
  • Austin
  • Quick Apply

AI generated summary

  • You should have experience in cloud operations, strong troubleshooting skills, expertise in automation, familiarity with monitoring tools, and a solid understanding of system resilience and scalability.
  • You will ensure cloud infrastructure reliability, monitor system performance, automate processes, troubleshoot issues, and collaborate with teams to optimize operations and improve service delivery.

Requirements

  • Basic Qualifications:
  • 2 or more years of work experience with a bachelor’s degree; OR 5 years relevant work experience.
  • Preferred Qualifications:
  • 3 or more years of work experience with a bachelor’s degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • IT experience with expertise in DevOps, Build and release Engineering, Cloud Infrastructure and Automation, Tech support(preferred)
  • Ability to work as team player
  • Good written and communication skills
  • Punctual to office time and work
  • Great with problem solving and troubleshooting
  • Ability to effectively prioritize and coordinate
  • Ability to learn fast and implement latest technology trends in the industry
  • Good understanding of CI CD technologies.
  • Core Skills on Dockers, DevOps, Linux.
  • DevOps experience with Jenkins, Ansible, Docker, Kubernetes.
  • Good experience in java-based web applications
  • Implementing CI CD process
  • Expertise in Trouble shouting on java applications in Tomcat services and Web application in Apache.
  • Good Exposure on Virtualization and Containers.
  • Ability to build deployment, build scripts and automated solutions using scripting languages such as Shell scripting, Java Script, Python, Other
  • Worked with Docker and created multiple containers and images and had experience on writing the Docker file
  • Created the deployments, services, and ingress flows for the application setup in the Kubernetes cluster.
  • Participated in release level discussions and gone through the total SDLC and Agile methodology
  • Support OnCall for all SRE activities

Responsibilities

  • Prime responsibility of Sr. Site Reliability Engineering is to make sure that environment is secure and safe. All security findings should be remediated within required resolution date defined by governance.
  • We do not allow outage, even for a second. If any issue happens, as owner of the environment we do the needful to make sure those environments are up and running. Root cause analysis should be within hours. We make sure that findings are remediated in Production environment after all tests and checks in lower environments.
  • As owner of environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment.
  • We look and analyze our environment regularly. If there is a manual task, we do automation of that. We are increasing selfheal capabilities and will continue to do the same until environments become auto-heal.
  • If a new service is coming under our support or if migration of old environment is going to happen to new technologies, we start interaction with product developer to sketch out planning for production.
  • As our business is running around the clock, we work in shifts and synchronize with multiple locations and multiple tracks.
  • We make sure that every activity is being recorded as per incident or change management process. Technical and related run books need to be prepared and shared with the team.

FAQs

What is the primary responsibility of a Sr. Site Reliability Engineer in Cloud Operations at Visa?

The primary responsibility is to ensure that the environment is secure and safe, remediating all security findings within the required resolution dates defined by governance.

What types of issues must a Sr. Site Reliability Engineer handle?

They must handle any outages swiftly, ensuring that environments remain operational at all times, with root cause analysis conducted within hours of any issues.

How does Visa's Cloud Operations team approach automation?

The team regularly analyzes the environment to identify manual tasks for automation, aiming to increase self-healing capabilities until environments can automatically heal themselves.

What qualifications are preferred for the Sr. Site Reliability Engineer position?

Preferred qualifications include 3 or more years of experience with a bachelor's degree, or more than 2 years of experience with an advanced degree, along with expertise in DevOps, Build and Release Engineering, and Cloud Infrastructure.

What technical skills are essential for this role?

Essential skills include proficiency in Docker, DevOps, Linux, experience with Jenkins, Ansible, Kubernetes, Java-based web applications, scripting languages (such as Shell scripting, JavaScript, or Python), and understanding CI/CD technologies.

Is this position fully remote?

No, this is a hybrid position where employees are expected to work from the office 2-3 days a week based on business needs and guidance from leadership.

What kind of work environment can the Sr. Site Reliability Engineer expect?

The position will be performed in an office setting, requiring the incumbent to sit and stand at a desk, communicate with team members in person and by telephone, and operate standard office equipment.

What are the expected work hours and travel requirements for this role?

Work hours vary based on departmental needs, and the position requires travel of approximately 5-10% of the time.

How does Visa address equal employment opportunities?

Visa is an Equal Employment Opportunity (EEO) employer, ensuring qualified applicants receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

What is the estimated salary range for the Sr. Site Reliability Engineer position?

The estimated salary range for this position is between $102,300.00 and $144,550.00 USD per year, depending on job-related factors such as knowledge, skills, experience, and location.

Visa

Technology
Industry
10,001+
Employees
1958
Founded Year

Mission & Purpose

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.