Large

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.

Technology

Visa

You need experience in customer success within financial services, strong communication skills, payment industry knowledge, analytical abilities, project management, fluency in German/English, and client relationship expertise.

You will implement Visa products, ensure client success metrics are met, foster relationships, drive adoption initiatives, develop training materials, and resolve client issues effectively.

Customer Relations

Sales & Business Development

Frankfurt

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description This is an individual contributor responsible for owning the overall post-sale Client Services relationship for applicable clients (issuers, acquirers, processors, enablers, fintechs, wallet providers and merchants) providing operational and optimization solutions in support of growing our clients’ businesses and achieving their strategic growth priorities by achieving the highest value and impact from Visa’s products and services. You will be a trusted client advocate and work proactively with your client portfolio to optimize and expand adoption of the clients’ Visa product portfolio, enable new capabilities, support geographic expansion, identify Visa product and service sales opportunities whilst helping the client stay up to date on Visa rules, mandates and regulatory requirements. The role requires a high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders. This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with Visa’s clients to maximize their benefits realization and value from Visa products through optimizing their performance in both the face to face and card not present environment. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. This role serves as a functional specialist, located in Frankfurt and reporting to the Head of Client Services Central Europe. The role will be a member of the wider Client Success Management Team in Central Europe and focus on Visa's clients in Germany. Responsibilities include: * Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products. * Ensure Client operational goals and success metrics for their overall Visa product landscape are understood. * Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased. * Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools. * Stay current with the latest local market trends, payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points. * Establish working relationships with Client Services teams and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance. * Close alignment and engagement with sales account teams on driving the objectives and targets for the client, in line with client success outcomes, and ensuring early engagement to secure client’s earliest return on investment * Develop/ contribute to client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance. * Lead periodic operational reviews with clients and Visa stakeholders at market/ regional or global level (as applicable). * Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses. * Proactively identify and drive opportunities to optimize client performance by monitoring client performance and liaising with specialist Visa teams as needed. * As applicable, coordinate with global, regional and/or in-market Client Success team members to maintain a continuous 360-degree view of the Client and deliver a consistent operational relationship experience. * Deliver Operational Resilience Support - disseminate approved Corporate Communications’ messages to clients and maintain ongoing interaction with clients to meet their specific needs throughout a crisis event, coordinating and escalating queries where appropriate (as per agreed Crisis Management Plan). This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications * Experience in a customer success/ customer services role in financial services, payment cards, software or information services industries. * Excellent verbal, written, presentation and interpersonal skills are required. * In-depth knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments) * Analytical skills to extract and synthesize relevant data into business solutions and provide sound analysis * Able to communicate complex technical terms and/or processes in business language tailored to client environment * Self-starter able to achieve results as part of an effective team (across countries and time zones) and execute with minimal supervision * Able to effectively prioritize and multi-task under deadlines * Good project planning and project management capability and experience is an added advantage * Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans * Experience using data points to create storyline within the context of client use cases will also be advantageous * Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise is a strong advantage. * Fluent in German and English * Intermediate to expert proficiency in the following skills: * Building client relationships - Build credibility and create trust-based relations and partner with clients to build their business alongside strong expectation management to encourage clients to leverage all of Visa support tools/ processes and teams * Customer centricity - Listen to and prioritize customer needs to drive value realization and build trusted partnerships whilst being confident in their client relationship to set expectations and also hold clients accountable for their adherence to Visa standards and rules * Success planning - Build measurable actions plans to help clients achieve their business goals and realize value from their products/solutions driven against the objectives that matter most to the clients * Client engagement - Communicate clearly and effectively with clients with relevant data points and within the context of the client’s user stories * Proactiveness - Think ahead and take action to prevent issues/ anticipate gains and opportunities for the client, and plan ahead collectively against client’s overall plans and timelines * Critical thinking - Take ownership over problems and find creative solutions to complex problems encouraging automation and simplicity of process as far as possible Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionThis is an individual contributor responsible for owning the overall post-sale Client Services relationship for applicable clients (issuers, acquirers, processors, enablers, fintechs, wallet providers and merchants) providing operational and optimization solutions in support of growing our clients’ businesses and achieving their strategic growth priorities by achieving the highest value and impact from Visa’s products and services.You will be a trusted client advocate and work proactively with your client portfolio to optimize and expand adoption of the clients’ Visa product portfolio, enable new capabilities, support geographic expansion, identify Visa product and service sales opportunities whilst helping the client stay up to date on Visa rules, mandates and regulatory requirements. The role requires a high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders.This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with Visa’s clients to maximize their benefits realization and value from Visa products through optimizing their performance in both the face to face and card not present environment. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan.This role serves as a functional specialist, located in Frankfurt and reporting to the Head of Client Services Central Europe. The role will be a member of the wider Client Success Management Team in Central Europe and focus on Visa's clients in Germany.Responsibilities include: * Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products. * Ensure Client operational goals and success metrics for their overall Visa product landscape are understood. * Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased. * Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools. * Stay current with the latest local market trends, payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points. * Establish working relationships with Client Services teams and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance. * Close alignment and engagement with sales account teams on driving the objectives and targets for the client, in line with client success outcomes, and ensuring early engagement to secure client’s earliest return on investment * Develop/ contribute to client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance. * Lead periodic operational reviews with clients and Visa stakeholders at market/ regional or global level (as applicable). * Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses. * Proactively identify and drive opportunities to optimize client performance by monitoring client performance and liaising with specialist Visa teams as needed. * As applicable, coordinate with global, regional and/or in-market Client Success team members to maintain a continuous 360-degree view of the Client and deliver a consistent operational relationship experience. * Deliver Operational Resilience Support - disseminate approved Corporate Communications’ messages to clients and maintain ongoing interaction with clients to meet their specific needs throughout a crisis event, coordinating and escalating queries where appropriate (as per agreed Crisis Management Plan).      This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.Qualifications * Experience in a customer success/ customer services role in financial services, payment cards, software or information services industries. * Excellent verbal, written, presentation and interpersonal skills are required. * In-depth knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments) * Analytical skills to extract and synthesize relevant data into business solutions and provide sound analysis * Able to communicate complex technical terms and/or processes in business language tailored to client environment * Self-starter able to achieve results as part of an effective team (across countries and time zones) and execute with minimal supervision * Able to effectively prioritize and multi-task under deadlines * Good project planning and project management capability and experience is an added advantage * Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans * Experience using data points to create storyline within the context of client use cases will also be advantageous * Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise is a strong advantage. * Fluent in German and English * Intermediate to expert proficiency in the following skills: * Building client relationships - Build credibility and create trust-based relations and partner with clients to build their business alongside strong expectation management to encourage clients to leverage all of Visa support tools/ processes and teams * Customer centricity - Listen to and prioritize customer needs to drive value realization and build trusted partnerships whilst being confident in their client relationship to set expectations and also hold clients accountable for their adherence to Visa standards and rules * Success planning - Build measurable actions plans to help clients achieve their business goals and realize value from their products/solutions driven against the objectives that matter most to the clients * Client engagement - Communicate clearly and effectively with clients with relevant data points and within the context of the client’s user stories * Proactiveness - Think ahead and take action to prevent issues/ anticipate gains and opportunities for the client, and plan ahead collectively against client’s overall plans and timelines * Critical thinking - Take ownership over problems and find creative solutions to complex problems encouraging automation and simplicity of process as far as possible      Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Senior Consultant, Client Success - Visa

&lt;strong&gt;Company Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.&lt;br&gt;&lt;br&gt;Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This is an individual contributor responsible for owning the overall post-sale Client Services relationship for applicable clients (issuers, acquirers, processors, enablers, fintechs, wallet providers and merchants) providing operational and optimization solutions in support of growing our clients’ businesses and achieving their strategic growth priorities by achieving the highest value and impact from Visa’s products and services.&lt;br&gt;&lt;br&gt;You will be a trusted client advocate and work proactively with your client portfolio to optimize and expand adoption of the clients’ Visa product portfolio, enable new capabilities, support geographic expansion, identify Visa product and service sales opportunities whilst helping the client stay up to date on Visa rules, mandates and regulatory requirements. The role requires a high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders.&lt;br&gt;&lt;br&gt;This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with Visa’s clients to maximize their benefits realization and value from Visa products through optimizing their performance in both the face to face and card not present environment. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan.&lt;br&gt;&lt;br&gt;This role serves as a functional specialist, located in Frankfurt and reporting to the Head of Client Services Central Europe. The role will be a member of the wider Client Success Management Team in Central Europe and focus on Visa's clients in Germany.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities include:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products. &lt;/li&gt;&lt;li&gt;Ensure Client operational goals and success metrics for their overall Visa product landscape are understood. &lt;/li&gt;&lt;li&gt;Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased. &lt;/li&gt;&lt;li&gt;Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools. &lt;/li&gt;&lt;li&gt;Stay current with the latest local market trends, payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points. &lt;/li&gt;&lt;li&gt;Establish working relationships with Client Services teams and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance. &lt;/li&gt;&lt;li&gt;Close alignment and engagement with sales account teams on driving the objectives and targets for the client, in line with client success outcomes, and ensuring early engagement to secure client’s earliest return on investment&lt;/li&gt;&lt;li&gt;Develop/ contribute to client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance. &lt;/li&gt;&lt;li&gt;Lead periodic operational reviews with clients and Visa stakeholders at market/ regional or global level (as applicable). &lt;/li&gt;&lt;li&gt;Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses. &lt;/li&gt;&lt;li&gt;Proactively identify and drive opportunities to optimize client performance by monitoring client performance and liaising with specialist Visa teams as needed. &lt;/li&gt;&lt;li&gt;As applicable, coordinate with global, regional and/or in-market Client Success team members to maintain a continuous 360-degree view of the Client and deliver a consistent operational relationship experience. &lt;/li&gt;&lt;li&gt;Deliver Operational Resilience Support - disseminate approved Corporate Communications’ messages to clients and maintain ongoing interaction with clients to meet their specific needs throughout a crisis event, coordinating and escalating queries where appropriate (as per agreed Crisis Management Plan). &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience in a customer success/ customer services role in financial services, payment cards, software or information services industries. &lt;/li&gt;&lt;li&gt;Excellent verbal, written, presentation and interpersonal skills are required. &lt;/li&gt;&lt;li&gt;In-depth knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments)&lt;/li&gt;&lt;li&gt;Analytical skills to extract and synthesize relevant data into business solutions and provide sound analysis&lt;/li&gt;&lt;li&gt;Able to communicate complex technical terms and/or processes in business language tailored to client environment&lt;/li&gt;&lt;li&gt;Self-starter able to achieve results as part of an effective team (across countries and time zones) and execute with minimal supervision&lt;/li&gt;&lt;li&gt;Able to effectively prioritize and multi-task under deadlines&lt;/li&gt;&lt;li&gt;Good project planning and project management capability and experience is an added advantage&lt;/li&gt;&lt;li&gt;Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans&lt;/li&gt;&lt;li&gt;Experience using data points to create storyline within the context of client use cases will also be advantageous&lt;/li&gt;&lt;li&gt;Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise is a strong advantage. &lt;/li&gt;&lt;li&gt;Fluent in German and English&lt;/li&gt;&lt;li&gt;Intermediate to expert proficiency in the following skills:&lt;/li&gt;&lt;li&gt;Building client relationships - Build credibility and create trust-based relations and partner with clients to build their business alongside strong expectation management to encourage clients to leverage all of Visa support tools/ processes and teams&lt;/li&gt;&lt;li&gt;Customer centricity - Listen to and prioritize customer needs to drive value realization and build trusted partnerships whilst being confident in their client relationship to set expectations and also hold clients accountable for their adherence to Visa standards and rules&lt;/li&gt;&lt;li&gt;Success planning - Build measurable actions plans to help clients achieve their business goals and realize value from their products/solutions driven against the objectives that matter most to the clients&lt;/li&gt;&lt;li&gt;Client engagement - Communicate clearly and effectively with clients with relevant data points and within the context of the client’s user stories&lt;/li&gt;&lt;li&gt;Proactiveness - Think ahead and take action to prevent issues/ anticipate gains and opportunities for the client, and plan ahead collectively against client’s overall plans and timelines&lt;/li&gt;&lt;li&gt;Critical thinking - Take ownership over problems and find creative solutions to complex problems encouraging automation and simplicity of process as far as possible&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Additional Information&lt;br&gt;&lt;br&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Senior Consultant, Client Success

You must be a results-oriented marketer with brand experience, proven leadership skills, great communication abilities in German and English, and a strategic thinker with strong relationship management.

You will lead brand activities, drive marketing campaigns, manage budgets, collaborate with teams, oversee projects, inspire your marketing team, and leverage insights to enhance digital strategies.

Marketing

Business, Operations & Strategy

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Visa brand is one of the most powerful brands in the world. We connect consumers, businesses, banks, fintechs, developers, and governments to each other in more than 200 countries and territories worldwide, and the brand is a unifying symbol of Visa’s promise to clients, partners, consumers and employees. The brand is known for trust, security and globality. We bring our brand to life in many ways with an increasing array of B2B, B2C, G2B and G2C audiences. We focus on a range of marketing endeavors including delivering purpose-led strategic brand messages, encouraging contactless payments, supporting cross-border travel, enabling e-commerce, generating leads for new client solutions, elevating small businesses, and supporting our clients’ marketing efforts. We do this by leveraging a network of channels, agencies and through longstanding partnerships with key assets such as the IOC/Olympics and FIFA/World Cup globally and through regional assets in the sports, fashion, gaming, and music space. In Marketing our mission is to capture the next generation of culture and commerce and drive measurable impact for both the brand and the business. Visa is seeking a Director B2C Marketing Central Europe (Germany, Austria, Switzerland, Netherlands). This crucial role will lead teams in our regional headquarters in London. The role involves supporting the planning, development, and execution of the country’s marketing, brand content, Reporting to the Head of Marketing Central Europe, the successful candidate will regularly interact with key executives, influencing decisions on investment, campaign development, agency selection, and Objectives / Key Results (OKRs). This includes interaction with the EU CMO, Central Europe RMD and Leadteam, VP Brand, Content & Experiential, as well as cross-functional teams. What’s it all about: The Director B2C Marketing Central Europe will: * Lead all Visa brand activities across Central Europe, including brand marketing, media (focus on digital/social), sponsoring and performance marketing. * Lead the creation and implementation of marketing campaigns to drive issuance, preference, activation, and usage among diverse audiences, solidifying Visa’s positioning as the leader in electronic payments in the market by developing marketing campaigns that drive profitable transactions and revenue for both Visa and its clients. * Enhance brand positioning to drive relevance and preference across Central Europe, targeting key audience segments including Gen Z through music, gaming, and social media platforms, ensuring that all teams and colleagues can translate it into their own objectives and deliverables. * Leverage our top sponsorship properties (i.e., FIFA, Olympics, UEFA Women’s Football) through creating engaging marketing programs that win with consumers and clients. * Be accountable for the optimal deployment of budget, demonstrating an MROI across functions, partnering with key stakeholders to prioritize high impact outcomes. * Provide strategic thought leadership as part of the market’s business plan. * Effectively partner with the Sales teams and Country Managers to properly incorporate the view of the market (client, competition, economy trends) into the marketing strategies. * Collaborate with teams including Marketing Services and Product Marketing to expand capabilities and synergies and drive commercial outcomes, while building strong internal and external partnership. * Communicate regularly with executive leadership in the market and successfully navigate the diverse and dynamic business environment. * Oversee complex local projects in partnership with stakeholders within and outside of the function, including Marketing Services, Legal, Sales, Product, Corp Communication and agencies. * Lead and inspire a team of marketers and develop the team to become the best marketing organization in the market, ensuring appropriate succession planning, maximizing employee engagement, and holding individuals accountable for clear outcomes. * Understand market trends and consumer needs to deliver marketing strategies that meet core OKRs. * Ensure all marketing activities have measurable outcomes and maintain a robust feedback loop for continuous improvement. * Support the implementation of a global operating model, facilitating local empowerment while eliminating hub / cluster silos, adapting where required to drive market-level impact. * Utilize insights from Analytics and Data Science teams to identify opportunities for Visa and partners. * Prioritize digital marketing actions, incorporating AI/Machine Learning. * Collaborate with Regional Hub functions to identify specialized agencies and manage briefings for content and experience initiatives. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications * Results-oriented marketer with experience with world-class brands. * Experience in the fundamentals of marketing and passionate brand builder, with a clear commercial focus. * Proven leadership skills building and leading high performing organizations – experience in working in a matrixed environment would be an advantage. * Great team player who adds energy, ideas and fun to our team and corporate culture * Self-motivator and strong collaborator with a pioneering spirit and a strong sense of ownership. * Outstanding written and verbal communications and ability to communicate to a diverse audience, including C-level executives, internal audiences, and external partners. * Adept and rigorous strategic thinker, problem solver and pragmatist, using data to convey insight with strong story telling capabilities. * Proactive sense of urgency and ‘can do’ attitude, ability to lead a team that can be agile and evolve and adapt to dynamic business conditions. * Demonstrable experience managing relationships with partners, suppliers, and vendors. * Fluent in German and English * Educated to degree level or equivalent professional experience. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionThe Visa brand is one of the most powerful brands in the world. We connect consumers, businesses, banks, fintechs, developers, and governments to each other in more than 200 countries and territories worldwide, and the brand is a unifying symbol of Visa’s promise to clients, partners, consumers and employees. The brand is known for trust, security and globality.We bring our brand to life in many ways with an increasing array of B2B, B2C, G2B and G2C audiences. We focus on a range of marketing endeavors including delivering purpose-led strategic brand messages, encouraging contactless payments, supporting cross-border travel, enabling e-commerce, generating leads for new client solutions, elevating small businesses, and supporting our clients’ marketing efforts. We do this by leveraging a network of channels, agencies and through longstanding partnerships with key assets such as the IOC/Olympics and FIFA/World Cup globally and through regional assets in the sports, fashion, gaming, and music space. In Marketing our mission is to capture the next generation of culture and commerce and drive measurable impact for both the brand and the business.Visa is seeking a Director B2C Marketing Central Europe (Germany, Austria, Switzerland, Netherlands). This crucial role will lead teams in our regional headquarters in London. The role involves supporting the planning, development, and execution of the country’s marketing, brand content,Reporting to the Head of Marketing Central Europe, the successful candidate will regularly interact with key executives, influencing decisions on investment, campaign development, agency selection, and Objectives / Key Results (OKRs). This includes interaction with the EU CMO, Central Europe RMD and Leadteam, VP Brand, Content & Experiential, as well as cross-functional teams.What’s it all about:The Director B2C Marketing Central Europe will: * Lead all Visa brand activities across Central Europe, including brand marketing, media (focus on digital/social), sponsoring and performance marketing. * Lead the creation and implementation of marketing campaigns to drive issuance, preference, activation, and usage among diverse audiences, solidifying Visa’s positioning as the leader in electronic payments in the market by developing marketing campaigns that drive profitable transactions and revenue for both Visa and its clients. * Enhance brand positioning to drive relevance and preference across Central Europe, targeting key audience segments including Gen Z through music, gaming, and social media platforms, ensuring that all teams and colleagues can translate it into their own objectives and deliverables. * Leverage our top sponsorship properties (i.e., FIFA, Olympics, UEFA Women’s Football) through creating engaging marketing programs that win with consumers and clients. * Be accountable for the optimal deployment of budget, demonstrating an MROI across functions, partnering with key stakeholders to prioritize high impact outcomes. * Provide strategic thought leadership as part of the market’s business plan. * Effectively partner with the Sales teams and Country Managers to properly incorporate the view of the market (client, competition, economy trends) into the marketing strategies. * Collaborate with teams including Marketing Services and Product Marketing to expand capabilities and synergies and drive commercial outcomes, while building strong internal and external partnership. * Communicate regularly with executive leadership in the market and successfully navigate the diverse and dynamic business environment. * Oversee complex local projects in partnership with stakeholders within and outside of the function, including Marketing Services, Legal, Sales, Product, Corp Communication and agencies. * Lead and inspire a team of marketers and develop the team to become the best marketing organization in the market, ensuring appropriate succession planning, maximizing employee engagement, and holding individuals accountable for clear outcomes. * Understand market trends and consumer needs to deliver marketing strategies that meet core OKRs. * Ensure all marketing activities have measurable outcomes and maintain a robust feedback loop for continuous improvement. * Support the implementation of a global operating model, facilitating local empowerment while eliminating hub / cluster silos, adapting where required to drive market-level impact. * Utilize insights from Analytics and Data Science teams to identify opportunities for Visa and partners. * Prioritize digital marketing actions, incorporating AI/Machine Learning. * Collaborate with Regional Hub functions to identify specialized agencies and manage briefings for content and experience initiatives.      This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.Qualifications * Results-oriented marketer with experience with world-class brands. * Experience in the fundamentals of marketing and passionate brand builder,      with a clear commercial focus. * Proven leadership skills building and leading high performing organizations –      experience in working in a matrixed environment would be an advantage. * Great team player who adds energy, ideas and fun to our team and corporate      culture * Self-motivator and strong collaborator with a pioneering spirit and a strong      sense of ownership. * Outstanding written and verbal communications and ability to communicate to      a diverse audience, including C-level executives, internal audiences, andexternal partners. * Adept and rigorous strategic thinker, problem solver and pragmatist, using      data to convey insight with strong story telling capabilities. * Proactive sense of urgency and ‘can do’ attitude, ability to lead a team that can      be agile and evolve and adapt to dynamic business conditions. * Demonstrable experience managing relationships with partners, suppliers, and      vendors. * Fluent in German and English * Educated to degree level or equivalent professional experience.      Additional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Director, B2C Marketing Central Europe - Visa

&lt;strong&gt;Company Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.&lt;br&gt;&lt;br&gt;Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Visa brand is one of the most powerful brands in the world. We connect consumers, businesses, banks, fintechs, developers, and governments to each other in more than 200 countries and territories worldwide, and the brand is a unifying symbol of Visa’s promise to clients, partners, consumers and employees. The brand is known for trust, security and globality.&lt;br&gt;&lt;br&gt;We bring our brand to life in many ways with an increasing array of B2B, B2C, G2B and G2C audiences. We focus on a range of marketing endeavors including delivering purpose-led strategic brand messages, encouraging contactless payments, supporting cross-border travel, enabling e-commerce, generating leads for new client solutions, elevating small businesses, and supporting our clients’ marketing efforts. We do this by leveraging a network of channels, agencies and through longstanding partnerships with key assets such as the IOC/Olympics and FIFA/World Cup globally and through regional assets in the sports, fashion, gaming, and music space. In Marketing our mission is to capture the next generation of culture and commerce and drive measurable impact for both the brand and the business.&lt;br&gt;&lt;br&gt;Visa is seeking a Director B2C Marketing Central Europe (Germany, Austria, Switzerland, Netherlands). This crucial role will lead teams in our regional headquarters in London. The role involves supporting the planning, development, and execution of the country’s marketing, brand content,&lt;br&gt;&lt;br&gt;Reporting to the Head of Marketing Central Europe, the successful candidate will regularly interact with key executives, influencing decisions on investment, campaign development, agency selection, and Objectives / Key Results (OKRs). This includes interaction with the EU CMO, Central Europe RMD and Leadteam, VP Brand, Content &amp;amp; Experiential, as well as cross-functional teams.&lt;br&gt;&lt;br&gt;What’s it all about:&lt;br&gt;&lt;br&gt;The Director B2C Marketing Central Europe will:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Lead all Visa brand activities across Central Europe, including brand marketing, media (focus on digital/social), sponsoring and performance marketing. &lt;/li&gt;&lt;li&gt;Lead the creation and implementation of marketing campaigns to drive issuance, preference, activation, and usage among diverse audiences, solidifying Visa’s positioning as the leader in electronic payments in the market by developing marketing campaigns that drive profitable transactions and revenue for both Visa and its clients. &lt;/li&gt;&lt;li&gt;Enhance brand positioning to drive relevance and preference across Central Europe, targeting key audience segments including Gen Z through music, gaming, and social media platforms, ensuring that all teams and colleagues can translate it into their own objectives and deliverables. &lt;/li&gt;&lt;li&gt;Leverage our top sponsorship properties (i.e., FIFA, Olympics, UEFA Women’s Football) through creating engaging marketing programs that win with consumers and clients. &lt;/li&gt;&lt;li&gt;Be accountable for the optimal deployment of budget, demonstrating an MROI across functions, partnering with key stakeholders to prioritize high impact outcomes. &lt;/li&gt;&lt;li&gt;Provide strategic thought leadership as part of the market’s business plan. &lt;/li&gt;&lt;li&gt;Effectively partner with the Sales teams and Country Managers to properly incorporate the view of the market (client, competition, economy trends) into the marketing strategies. &lt;/li&gt;&lt;li&gt;Collaborate with teams including Marketing Services and Product Marketing to expand capabilities and synergies and drive commercial outcomes, while building strong internal and external partnership. &lt;/li&gt;&lt;li&gt;Communicate regularly with executive leadership in the market and successfully navigate the diverse and dynamic business environment. &lt;/li&gt;&lt;li&gt;Oversee complex local projects in partnership with stakeholders within and outside of the function, including Marketing Services, Legal, Sales, Product, Corp Communication and agencies. &lt;/li&gt;&lt;li&gt;Lead and inspire a team of marketers and develop the team to become the best marketing organization in the market, ensuring appropriate succession planning, maximizing employee engagement, and holding individuals accountable for clear outcomes. &lt;/li&gt;&lt;li&gt;Understand market trends and consumer needs to deliver marketing strategies that meet core OKRs. &lt;/li&gt;&lt;li&gt;Ensure all marketing activities have measurable outcomes and maintain a robust feedback loop for continuous improvement. &lt;/li&gt;&lt;li&gt;Support the implementation of a global operating model, facilitating local empowerment while eliminating hub / cluster silos, adapting where required to drive market-level impact. &lt;/li&gt;&lt;li&gt;Utilize insights from Analytics and Data Science teams to identify opportunities for Visa and partners. &lt;/li&gt;&lt;li&gt;Prioritize digital marketing actions, incorporating AI/Machine Learning. &lt;/li&gt;&lt;li&gt;Collaborate with Regional Hub functions to identify specialized agencies and manage briefings for content and experience initiatives. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Results-oriented marketer with experience with world-class brands. &lt;/li&gt;&lt;li&gt; Experience in the fundamentals of marketing and passionate brand builder,&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;with a clear commercial focus.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Proven leadership skills building and leading high performing organizations –&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;experience in working in a matrixed environment would be an advantage.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Great team player who adds energy, ideas and fun to our team and corporate&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;culture&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Self-motivator and strong collaborator with a pioneering spirit and a strong&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;sense of ownership.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Outstanding written and verbal communications and ability to communicate to&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;a diverse audience, including C-level executives, internal audiences, and&lt;br&gt;&lt;br&gt;external partners.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Adept and rigorous strategic thinker, problem solver and pragmatist, using&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;data to convey insight with strong story telling capabilities.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Proactive sense of urgency and ‘can do’ attitude, ability to lead a team that can&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;be agile and evolve and adapt to dynamic business conditions.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Demonstrable experience managing relationships with partners, suppliers, and&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;vendors.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Fluent in German and English&lt;/li&gt;&lt;li&gt; Educated to degree level or equivalent professional experience. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Additional Information&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Director, B2C Marketing Central Europe

You need 5+ years in Product Marketing, fluency in Spanish/Portuguese and English, strong strategic and analytical skills, and excellent communication with a collaborative spirit. Travel is required.

You will develop regional marketing strategies, manage agencies, create value propositions, coordinate events, and execute B2B lead generation and awareness campaigns while supporting sales efforts.

Product

Miami

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Team Summary The Product and B2B marketing team is a passionate and dedicated team with a high-performance culture to advance and drive experiential marketing to build awareness, and deliver demand through the curation, creation of Product and B2B Marketing Strategies designed to acquire, engage, and retain Visas ecosystem and network of partners and clients. Success is driven through collaboration with cross functional teams across Visa to accelerate product and solution adoption, migration, and retention to deliver business growth. What a Marketing Manager does at Visa: As the Marketing Manager, B2B Marketing, Regional Product Marketing, you will report to the Sr. Director of Latin America and the Caribbeans Product B2B Marketing and be responsible for leading regional marketing programs for Visa Commercial Solutions and Visa Government Solutions. This person will also be responsible for the execution of the Visa VCS Days. In this role, you will be the glue that binds our regional product strategy to the tactics needed to drive success in sales and marketing, ultimately delivering data-driven results. Attention to detail and eye for quality are critical to your success and are imperative in your ability to represent the brand in everything from product development and design to communications. Essential Functions: Be a strategic leader: * You will lead development of regional marketing strategies, working closely with all global, regional, and country teams to engage our clients and deliver against Visa’s business and marketing goals. * Be the expert on our target audiences, and their advocate inside Visa -who they are, how they buy and their key buying criteria and then synthesizing the deep insights to develop value propositions and messaging. * You will help develop marketing that frames value propositions, sets forth positioning and messaging, and activation of experiential strategies relevant to the regional priorities. * You will manage agencies to accomplish strategic marketing projects to support the business and drive concreate outcomes. * You will work with Consumer Insights Analytics and the Global Product Marketing teams to help shape industry thought leadership content and promote across B2B ecosystem audiences. * Partner with regional Communications lead to plan and execute thought leadership programs with and through Media Partners. * Work closely with Global Product Marketing and Sales Excellence to show the business impact of the B2B Marketing events and campaigns. * Event’s coordination skills and traveling to manage events is required. * Accelerate bringing more products and solutions to market * Work in partnership with product and sales to deploy a B2B awareness and lead generation campaigns targeting key stakeholders. * Work to localize, build, and deploy sales enablement content to help the sales team engage target clients. * Build and activate experiential digital marketing strategies and plans to advance an always-on content strategy to build awareness and drive demand. Why this is important to Visa: As an evangelist of our Visa Solutions to our customers, the role holder will play an integral role in the product life cycle. The individual will consistently back up strategic insights with market evidence and use that knowledge to drive the development of positioning, proposition and messaging that resonates with buyers and empowers our sales teams to be successful. Importantly, the role holder will collaborate across our Global and Country marketing and communications teams to develop and deliver innovative and experiential programs and content that build awareness and drive demand – to acquire, engage and retain Visa’s ecosystem of clients, partners, commercial and government segments. What you will need: We are looking to hire candidates with an innate ability to grasp and present the value propositions of our products and solutions in a way that resonates with customers and clearly articulates how we solve our buyers’ problems. This is a hybrid position based in Miami, FL. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: * 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD. * Native in Spanish or Portuguese, and professional in English. Preferred Qualifications: * Minimum 8 years progressively responsible business experience in Product Marketing or Product Management. * Strong strategic thinker with a results orientation who approaches any challenge with thoughtfulness, drive, and appropriate urgency. * Audience-focused mindset, with a demonstrated track record of discovering key insights. * Strong event planning and content generation skills and should be able to problem-solve effectively. * Attention to details and eye for quality. * Strong executive presence with highly effective written skills -write infographics, emails, sales sheets, white papers, etc.- and verbal communication skills including the ability to present with impact. * A great team member who adds energy, ideas and fun to our team and corporate culture. * Solid financial and analytical acumen with strong ROI orientation. * Data driven and analytical capability to yield insights to drive decision making. * Regional sensibilities and an empathetic outlook to work well with other markets and cultures around the world. * Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style able to work effectively in a matrixed organization. * Excellent presentation skills, including strong oral and written capabilities. * Solutions-focused mindset. * Traveling for events is required. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 112,500.00 to 163,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionTeam SummaryThe Product and B2B marketing team is a passionate and dedicated team with a high-performance culture to advance and drive experiential marketing to build awareness, and deliver demand through the curation, creation of Product and B2B Marketing Strategies designed to acquire, engage, and retain Visas ecosystem and network of partners and clients. Success is driven through collaboration with cross functional teams across Visa to accelerate product and solution adoption, migration, and retention to deliver business growth.What a Marketing Manager does at Visa:As the Marketing Manager, B2B Marketing, Regional Product Marketing, you will report to the Sr. Director of Latin America and the Caribbeans Product B2B Marketing and be responsible for leading regional marketing programs for Visa Commercial Solutions and Visa Government Solutions. This person will also be responsible for the execution of the Visa VCS Days.In this role, you will be the glue that binds our regional product strategy to the tactics needed to drive success in sales and marketing, ultimately delivering data-driven results. Attention to detail and eye for quality are critical to your success and are imperative in your ability to represent the brand in everything from product development and design to communications.Essential Functions:Be a strategic leader: * You will lead development of regional marketing strategies, working closely with all global, regional, and country teams to engage our clients and deliver against Visa’s business and marketing goals. * Be the expert on our target audiences, and their advocate inside Visa -who they are, how they buy and their key buying criteria and then synthesizing the deep insights to develop value propositions and messaging. * You will help develop marketing that frames value propositions, sets forth positioning and messaging, and activation of experiential strategies relevant to the regional priorities. * You will manage agencies to accomplish strategic marketing projects to support the business and drive concreate outcomes. * You will work with Consumer Insights Analytics and the Global Product Marketing teams to help shape industry thought leadership content and promote across B2B ecosystem audiences. * Partner with regional Communications lead to plan and execute thought leadership programs with and through Media Partners. * Work closely with Global Product Marketing and Sales Excellence to show the business impact of the B2B Marketing events and campaigns. * Event’s coordination skills and traveling to manage events is required. * Accelerate bringing more products and solutions to market * Work in partnership with product and sales to deploy a B2B awareness and lead generation campaigns targeting key stakeholders. * Work to localize, build, and deploy sales enablement content to help the sales team engage target clients. * Build and activate experiential digital marketing strategies and plans to advance an always-on content strategy to build awareness and drive demand.      Why this is important to Visa:As an evangelist of our Visa Solutions to our customers, the role holder will play an integral role in the product life cycle. The individual will consistently back up strategic insights with market evidence and use that knowledge to drive the development of positioning, proposition and messaging that resonates with buyers and empowers our sales teams to be successful. Importantly, the role holder will collaborate across our Global and Country marketing and communications teams to develop and deliver innovative and experiential programs and content that build awareness and drive demand – to acquire, engage and retain Visa’s ecosystem of clients, partners, commercial and government segments.What you will need:We are looking to hire candidates with an innate ability to grasp and present the value propositions of our products and solutions in a way that resonates with customers and clearly articulates how we solve our buyers’ problems.This is a hybrid position based in Miami, FL. Expectation of days in office will be confirmed by your hiring manager.QualificationsBasic Qualifications: * 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD. * Native in Spanish or Portuguese, and professional in English.      Preferred Qualifications: * Minimum 8 years progressively responsible business experience in Product Marketing or Product Management. * Strong strategic thinker with a results orientation who approaches any challenge with thoughtfulness, drive, and appropriate urgency. * Audience-focused mindset, with a demonstrated track record of discovering key insights. * Strong event planning and content generation skills and should be able to problem-solve effectively. * Attention to details and eye for quality. * Strong executive presence with highly effective written skills -write infographics, emails, sales sheets, white papers, etc.- and verbal communication skills including the ability to present with impact. * A great team member who adds energy, ideas and fun to our team and corporate culture. * Solid financial and analytical acumen with strong ROI orientation. * Data driven and analytical capability to yield insights to drive decision making. * Regional sensibilities and an empathetic outlook to work well with other markets and cultures around the world. * Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style able to work effectively in a matrixed organization. * Excellent presentation skills, including strong oral and written capabilities. * Solutions-focused mindset. * Traveling for events is required.      Additional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel 5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 112,500.00 to 163,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Marketing Manager - B2B Marketing - Visa

&lt;strong&gt;Company Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.&lt;br&gt;&lt;br&gt;Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Team Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Product and B2B marketing team is a passionate and dedicated team with a high-performance culture to advance and drive experiential marketing to build awareness, and deliver demand through the curation, creation of Product and B2B Marketing Strategies designed to acquire, engage, and retain Visas ecosystem and network of partners and clients. Success is driven through collaboration with cross functional teams across Visa to accelerate product and solution adoption, migration, and retention to deliver business growth.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What a Marketing Manager does at Visa:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As the Marketing Manager, B2B Marketing, Regional Product Marketing, you will report to the Sr. Director of Latin America and the Caribbeans Product B2B Marketing and be responsible for leading regional marketing programs for Visa Commercial Solutions and Visa Government Solutions. This person will also be responsible for the execution of the Visa VCS Days.&lt;br&gt;&lt;br&gt;In this role, you will be the glue that binds our regional product strategy to the tactics needed to drive success in sales and marketing, ultimately delivering data-driven results. Attention to detail and eye for quality are critical to your success and are imperative in your ability to represent the brand in everything from product development and design to communications.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Essential Functions:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Be a strategic leader:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will lead development of regional marketing strategies, working closely with all global, regional, and country teams to engage our clients and deliver against Visa’s business and marketing goals. &lt;/li&gt;&lt;li&gt;Be the expert on our target audiences, and their advocate inside Visa -who they are, how they buy and their key buying criteria and then synthesizing the deep insights to develop value propositions and messaging. &lt;/li&gt;&lt;li&gt;You will help develop marketing that frames value propositions, sets forth positioning and messaging, and activation of experiential strategies relevant to the regional priorities. &lt;/li&gt;&lt;li&gt;You will manage agencies to accomplish strategic marketing projects to support the business and drive concreate outcomes. &lt;/li&gt;&lt;li&gt;You will work with Consumer Insights Analytics and the Global Product Marketing teams to help shape industry thought leadership content and promote across B2B ecosystem audiences. &lt;/li&gt;&lt;li&gt;Partner with regional Communications lead to plan and execute thought leadership programs with and through Media Partners. &lt;/li&gt;&lt;li&gt;Work closely with Global Product Marketing and Sales Excellence to show the business impact of the B2B Marketing events and campaigns. &lt;/li&gt;&lt;li&gt;Event’s coordination skills and traveling to manage events is required. &lt;/li&gt;&lt;li&gt;Accelerate bringing more products and solutions to market&lt;/li&gt;&lt;li&gt;Work in partnership with product and sales to deploy a B2B awareness and lead generation campaigns targeting key stakeholders. &lt;/li&gt;&lt;li&gt;Work to localize, build, and deploy sales enablement content to help the sales team engage target clients. &lt;/li&gt;&lt;li&gt;Build and activate experiential digital marketing strategies and plans to advance an always-on content strategy to build awareness and drive demand. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why this is important to Visa:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As an evangelist of our Visa Solutions to our customers, the role holder will play an integral role in the product life cycle. The individual will consistently back up strategic insights with market evidence and use that knowledge to drive the development of positioning, proposition and messaging that resonates with buyers and empowers our sales teams to be successful. Importantly, the role holder will collaborate across our Global and Country marketing and communications teams to develop and deliver innovative and experiential programs and content that build awareness and drive demand – to acquire, engage and retain Visa’s ecosystem of clients, partners, commercial and government segments.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What you will need:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are looking to hire candidates with an innate ability to grasp and present the value propositions of our products and solutions in a way that resonates with customers and clearly articulates how we solve our buyers’ problems.&lt;br&gt;&lt;br&gt;This is a hybrid position based in &lt;strong&gt;Miami, FL&lt;/strong&gt;. Expectation of days in office will be confirmed by your hiring manager.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Basic Qualifications:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD. &lt;/li&gt;&lt;li&gt;Native in Spanish or Portuguese, and professional in English. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Preferred Qualifications:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Minimum 8 years progressively responsible business experience in Product Marketing or Product Management. &lt;/li&gt;&lt;li&gt;Strong strategic thinker with a results orientation who approaches any challenge with thoughtfulness, drive, and appropriate urgency. &lt;/li&gt;&lt;li&gt;Audience-focused mindset, with a demonstrated track record of discovering key insights. &lt;/li&gt;&lt;li&gt;Strong event planning and content generation skills and should be able to problem-solve effectively. &lt;/li&gt;&lt;li&gt;Attention to details and eye for quality. &lt;/li&gt;&lt;li&gt;Strong executive presence with highly effective written skills -write infographics, emails, sales sheets, white papers, etc.- and verbal communication skills including the ability to present with impact. &lt;/li&gt;&lt;li&gt;A great team member who adds energy, ideas and fun to our team and corporate culture. &lt;/li&gt;&lt;li&gt;Solid financial and analytical acumen with strong ROI orientation. &lt;/li&gt;&lt;li&gt;Data driven and analytical capability to yield insights to drive decision making. &lt;/li&gt;&lt;li&gt;Regional sensibilities and an empathetic outlook to work well with other markets and cultures around the world. &lt;/li&gt;&lt;li&gt;Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style able to work effectively in a matrixed organization. &lt;/li&gt;&lt;li&gt;Excellent presentation skills, including strong oral and written capabilities. &lt;/li&gt;&lt;li&gt;Solutions-focused mindset. &lt;/li&gt;&lt;li&gt;Traveling for events is required. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Additional Information&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Work Hours:&lt;/strong&gt; Varies upon the needs of the department.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Travel Requirements:&lt;/strong&gt; This position requires travel 5-10% of the time.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Mental/Physical Requirements:&lt;/strong&gt; This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.&lt;br&gt;&lt;br&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;br&gt;&lt;br&gt;Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.&lt;br&gt;&lt;br&gt;&lt;strong&gt;U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 112,500.00 to 163,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.&lt;/strong&gt;

Marketing Manager - B2B Marketing

You need 15+ years of experience, leadership in client services, and industry knowledge. Fluency in English and Spanish is required; Portuguese is a plus. An advanced degree is preferred.

You will lead client relationships, optimize performance, drive service strategy, manage staff, ensure project success, and represent client needs across internal teams while achieving revenue targets.

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Functional Overview: Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to Product, bringing the voice-of-the-customer into the design, development and successful deployment of Visa products and services. Client Services is accountable for delivering a world class service experience to our clients that begins pre-sales and continues through onboarding, implementation of new products and services, issue resolution and optimizing for client success. We operate in 50 locations across the globe and operate as trusted partners to Visa’s clients, providing expertise to help our clients successfully grow their business. Position Summary: The Client Services Latin America & Caribbean (LAC) Leader is accountable for the service experience for all LAC clients and is a member of the LAC Leadership Team and the Global Client Services Leadership team, and dual reports to the President of LAC and the Global Head of Client Services. This leader is responsible for a team of 200+ people and is responsible for service delivery of new products, onboarding new clients, implementations, operational support, issue resolution and client success. In addition to setting the Services strategy for the LAC region, this leader ensures the team partners with key internal stakeholders in other regions, sales, product, technology, finance, risk and legal to deliver outcomes for clients. This leader is the Visa authority for our clients’ operational business within Visa and with our clients. The Senior Vice President, LAC Client Services Lead is responsible for building effective partnerships with Group Country Managers to support the country growth strategies. She/He must build and develop a cohesive high performing team by providing leadership, setting strategic direction, and apply working knowledge of Visa and Visa products, systems and procedures to improve the client experience. Scope of Responsibilities: * Establishes and fosters relationships with clients and internal partners at all levels, including executive management. * Leads and inspires the CS LAC team, focused on delivering excellent client experience and optimizing our clients’ operational performance * Represents CS on the LAC Leadership Team and representing LAC on the Global CS Leadership Team. * Drives service strategy and revenue growth for the region, leads budget creation and is accountable for revenue and expense targets, and regional scorecard * Manages all CS staff supporting to the LAC region, some of whom dual report to other Global CS functions, requiring close partnership and coordination with other Global CS Leads. * Performs as a leader and thought partner on cross-functional crisis management team as needed, often requiring leading through crisis that has no precedent. * Directs Client Services and Project Management resources across the region to ensure that all Enterprise, Product, Sales and client projects are successfully deployed in a cost effective, timely manner, with a high level of client happiness. * Drive creation and delivery of processing optimization models for clients and markets to ensure efficient and optimized transaction processing. * Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including CS, Sales, Product, Systems, Finance, Risk and Legal. * Partners with Global CS functions to deliver critical CS functional support in the region. * Leads by example, setting development and leadership goals for the organization, holding leaders accountable for the development of their teams This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Additional Information: Work Hours: Incumbent must make themselves available during core business hours in the LAC region. Travel Requirements: This position requires the incumbent to travel for work 50% of the time. Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms. EEO Statement Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Qualifications Basic Qualifications * 15 or more years of work experience with a Bachelor’s Degree or at least 12 years of work experience with an Advanced degree (e.g. Masters/MBA/ JD/MD) or a minimum of 10 years of work experience with a PhD Preferred Qualifications * 18 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD) * A minimum of 20 years of successful experience in progressive leadership roles with Client facing accountability, preferably in the Payments industry * Functional experience in card operations, supporting highly complex clients and/or services, is a plus * Demonstrated ability to strategically lead cross functional teams through high impact complex business issues that do not have precedent * Demonstrated strategic ability to solve complex global cross-functional issues exercising critical thinking and sound judgment * Strong people leader with track record of building high performing teams * Ability to thrive leading change and manage ambiguity * Bachelor’s degree or equivalent, Graduate degree/MBA preferred * Fluent in English and Spanish, Portuguese a plus Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 0.00 to per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionFunctional Overview:Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to Product, bringing the voice-of-the-customer into the design, development and successful deployment of Visa products and services.Client Services is accountable for delivering a world class service experience to our clients that begins pre-sales and continues through onboarding, implementation of new products and services, issue resolution and optimizing for client success. We operate in 50 locations across the globe and operate as trusted partners to Visa’s clients, providing expertise to help our clients successfully grow their business.Position Summary:The Client Services Latin America & Caribbean (LAC) Leader is accountable for the service experience for all LAC clients and is a member of the LAC Leadership Team and the Global Client Services Leadership team, and dual reports to the President of LAC and the Global Head of Client Services. This leader is responsible for a team of 200+ people and is responsible for service delivery of new products, onboarding new clients, implementations, operational support, issue resolution and client success. In addition to setting the Services strategy for the LAC region, this leader ensures the team partners with key internal stakeholders in other regions, sales, product, technology, finance, risk and legal to deliver outcomes for clients. This leader is the Visa authority for our clients’ operational business within Visa and with our clients.The Senior Vice President, LAC Client Services Lead is responsible for building effective partnerships with Group Country Managers to support the country growth strategies. She/He must build and develop a cohesive high performing team by providing leadership, setting strategic direction, and apply working knowledge of Visa and Visa products, systems and procedures to improve the client experience.Scope of Responsibilities: * Establishes and fosters relationships with clients and internal partners at all levels, including executive management. * Leads and inspires the CS LAC team, focused on delivering excellent client experience and optimizing our clients’ operational performance * Represents CS on the LAC Leadership Team and representing LAC on the Global CS Leadership Team. * Drives service strategy and revenue growth for the region, leads budget creation and is accountable for revenue and expense targets, and regional scorecard * Manages all CS staff supporting to the LAC region, some of whom dual report to other Global CS functions, requiring close partnership and coordination with other Global CS Leads. * Performs as a leader and thought partner on cross-functional crisis management team as needed, often requiring leading through crisis that has no precedent. * Directs Client Services and Project Management resources across the region to ensure that all Enterprise, Product, Sales and client projects are successfully deployed in a cost effective, timely manner, with a high level of client happiness. * Drive creation and delivery of processing optimization models for clients and markets to ensure efficient and optimized transaction processing. * Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including CS, Sales, Product, Systems, Finance, Risk and Legal. * Partners with Global CS functions to deliver critical CS functional support in the region. * Leads by example, setting development and leadership goals for the organization, holding leaders accountable for the development of their teams      This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.Additional Information:Work Hours: Incumbent must make themselves available during core business hours in the LAC region.Travel Requirements: This position requires the incumbent to travel for work 50% of the time.Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.EEO StatementVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.QualificationsBasic Qualifications * 15 or more years of work experience with a Bachelor’s Degree or at least 12 years of work experience with an Advanced degree (e.g. Masters/MBA/ JD/MD) or a minimum of 10 years of work experience with a PhD      Preferred Qualifications * 18 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD) * A minimum of 20 years of successful experience in progressive leadership roles with Client facing accountability, preferably in the Payments industry * Functional experience in card operations, supporting highly complex clients and/or services, is a plus * Demonstrated ability to strategically lead cross functional teams through high impact complex business issues that do not have precedent * Demonstrated strategic ability to solve complex global cross-functional issues exercising critical thinking and sound judgment * Strong people leader with track record of building high performing teams * Ability to thrive leading change and manage ambiguity * Bachelor’s degree or equivalent, Graduate degree/MBA preferred * Fluent in English and Spanish, Portuguese a plus      Additional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 0.00 to per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Senior Vice President,  Client Services Leader, Latin America & Caribbean (LAC) - Visa

Senior Vice President,  Client Services Leader, Latin America & Caribbean (LAC)

You need 5+ years in compliance, a strong grasp of financial crime regulations, AML/ATF accreditation is preferred, and excellent communication skills. Multi-national experience is a plus.

You will handle compliance escalations, assess high-risk applications, prepare STRs, train staff, support banking queries, and collaborate on improving the financial crime framework.

Legal

Austin

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Overview: We are seeking a highly skilled and experienced Compliance Officer to join our team. The successful candidate will be responsible for managing escalations, providing training, and supporting the enhancement of our financial crime framework. This role has specific responsibilities to the US region and involves close collaboration with senior stakeholders and various teams within the organization. Key Responsibilities: * Respond to day-to-day escalations from compliance operations and other first-line risk staff, including but not limited to adverse media alerts, high-risk transactions, and corner cases. * Make judgements on whether to accept or reject applications from high-risk clients. * Schedule and present specific cases to senior stakeholders such as the Director of Financial Crime or US Head of Compliance. * Prepare information required for Suspicious Transaction Report (STR) filing. * Maintain the internal STR register. * Deliver formal and informal training on changes in company policies and procedures, corner cases, risk appetite, and new policies/procedures to the compliance operations team and/or sales team. * Provide regular coaching and guidance to junior team members on specific cases that have been escalated. * Build and maintain relationships with the go-to-market organization to understand emerging opportunities and market developments. * Support Requests for Information (RFI) and queries from banking partners, including completing questionnaires and data requests. * Contribute to the ongoing enhancement of the financial crime framework by identifying new typologies and potential gaps in existing policies and procedures. * Support the Director of Financial Crime and US Head of Compliance in updating existing policy documents and developing new controls to mitigate new or evolving risks. * Participate in regular Global Financial Crime Group Update Meetings, Regional Escalation Forum, and other relevant meetings. * Maintain an excellent technical knowledge of financial crime regulations and keep up to speed with new developments and the latest regulatory positions of key markets. * Be aware of changes in the wider business (products, jurisdictions, etc.) and how these may impact the compliance operations team. * Support projects to enhance the financial crime framework, including new processes and system implementation following audit and regulatory inspection findings. * Assist in reviewing client migration processes. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications * 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications * 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD * Proven experience in a compliance role within the financial services industry. * Strong understanding of financial crime regulations and typologies. * Professional AML/ATF (ACAMS) accreditation preferred. * Excellent communication and presentation skills. * Ability to manage multiple tasks and work under pressure. * Strong analytical and decision-making skills. * Experience in training and coaching team members. * Multi-national experience and perspective are a strong plus. * Passion for payments and creating new solutions. * Flexible to work in an environment where needs are continually changing. * Deep expertise in the payments ecosystem preferred or, alternately, a good understanding of payments business and associated risks. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700 to 153,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job DescriptionOverview:We are seeking a highly skilled and experienced Compliance Officer to join our team. The successful candidate will be responsible for managing escalations, providing training, and supporting the enhancement of our financial crime framework. This role has specific responsibilities to the US region and involves close collaboration with senior stakeholders and various teams within the organization.Key Responsibilities: * Respond to day-to-day escalations from compliance operations and other first-line risk staff, including but not limited to adverse media alerts, high-risk transactions, and corner cases. * Make judgements on whether to accept or reject applications from high-risk clients. * Schedule and present specific cases to senior stakeholders such as the Director of Financial Crime or US Head of Compliance. * Prepare information required for Suspicious Transaction Report (STR) filing. * Maintain the internal STR register. * Deliver formal and informal training on changes in company policies and procedures, corner cases, risk appetite, and new policies/procedures to the compliance operations team and/or sales team. * Provide regular coaching and guidance to junior team members on specific cases that have been escalated. * Build and maintain relationships with the go-to-market organization to understand emerging opportunities and market developments. * Support Requests for Information (RFI) and queries from banking partners, including completing questionnaires and data requests. * Contribute to the ongoing enhancement of the financial crime framework by identifying new typologies and potential gaps in existing policies and procedures. * Support the Director of Financial Crime and US Head of Compliance in updating existing policy documents and developing new controls to mitigate new or evolving risks. * Participate in regular Global Financial Crime Group Update Meetings, Regional Escalation Forum, and other relevant meetings. * Maintain an excellent technical knowledge of financial crime regulations and keep up to speed with new developments and the latest regulatory positions of key markets. * Be aware of changes in the wider business (products, jurisdictions, etc.) and how these may impact the compliance operations team. * Support projects to enhance the financial crime framework, including new processes and system implementation following audit and regulatory inspection findings. * Assist in reviewing client migration processes.      This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.QualificationsBasic Qualifications * 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD      Preferred Qualifications * 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD * Proven experience in a compliance role within the financial services industry. * Strong understanding of financial crime regulations and typologies. * Professional AML/ATF (ACAMS) accreditation preferred. * Excellent communication and presentation skills. * Ability to manage multiple tasks and work under pressure. * Strong analytical and decision-making skills. * Experience in training and coaching team members. * Multi-national experience and perspective are a strong plus. * Passion for payments and creating new solutions. * Flexible to work in an environment where needs are continually changing. * Deep expertise in the payments ecosystem preferred or, alternately, a good      understanding of payments business and associated risks.Additional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel 5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700 to 153,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

US Compliance Escalations Manager - Visa

&lt;strong&gt;Company Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.&lt;br&gt;&lt;br&gt;Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Overview:&lt;br&gt;&lt;br&gt;We are seeking a highly skilled and experienced Compliance Officer to join our team. The successful candidate will be responsible for managing escalations, providing training, and supporting the enhancement of our financial crime framework. This role has specific responsibilities to the US region and involves close collaboration with senior stakeholders and various teams within the organization.&lt;br&gt;&lt;br&gt;Key Responsibilities:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Respond to day-to-day escalations from compliance operations and other first-line risk staff, including but not limited to adverse media alerts, high-risk transactions, and corner cases. &lt;/li&gt;&lt;li&gt;Make judgements on whether to accept or reject applications from high-risk clients. &lt;/li&gt;&lt;li&gt;Schedule and present specific cases to senior stakeholders such as the Director of Financial Crime or US Head of Compliance. &lt;/li&gt;&lt;li&gt;Prepare information required for Suspicious Transaction Report (STR) filing. &lt;/li&gt;&lt;li&gt;Maintain the internal STR register. &lt;/li&gt;&lt;li&gt;Deliver formal and informal training on changes in company policies and procedures, corner cases, risk appetite, and new policies/procedures to the compliance operations team and/or sales team. &lt;/li&gt;&lt;li&gt;Provide regular coaching and guidance to junior team members on specific cases that have been escalated. &lt;/li&gt;&lt;li&gt;Build and maintain relationships with the go-to-market organization to understand emerging opportunities and market developments. &lt;/li&gt;&lt;li&gt;Support Requests for Information (RFI) and queries from banking partners, including completing questionnaires and data requests. &lt;/li&gt;&lt;li&gt;Contribute to the ongoing enhancement of the financial crime framework by identifying new typologies and potential gaps in existing policies and procedures. &lt;/li&gt;&lt;li&gt;Support the Director of Financial Crime and US Head of Compliance in updating existing policy documents and developing new controls to mitigate new or evolving risks. &lt;/li&gt;&lt;li&gt;Participate in regular Global Financial Crime Group Update Meetings, Regional Escalation Forum, and other relevant meetings. &lt;/li&gt;&lt;li&gt;Maintain an excellent technical knowledge of financial crime regulations and keep up to speed with new developments and the latest regulatory positions of key markets. &lt;/li&gt;&lt;li&gt;Be aware of changes in the wider business (products, jurisdictions, etc.) and how these may impact the compliance operations team. &lt;/li&gt;&lt;li&gt;Support projects to enhance the financial crime framework, including new processes and system implementation following audit and regulatory inspection findings. &lt;/li&gt;&lt;li&gt;Assist in reviewing client migration processes. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Basic Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Preferred Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD&lt;/li&gt;&lt;li&gt;Proven experience in a compliance role within the financial services industry. &lt;/li&gt;&lt;li&gt;Strong understanding of financial crime regulations and typologies. &lt;/li&gt;&lt;li&gt;Professional AML/ATF (ACAMS) accreditation preferred. &lt;/li&gt;&lt;li&gt;Excellent communication and presentation skills. &lt;/li&gt;&lt;li&gt;Ability to manage multiple tasks and work under pressure. &lt;/li&gt;&lt;li&gt;Strong analytical and decision-making skills. &lt;/li&gt;&lt;li&gt;Experience in training and coaching team members. &lt;/li&gt;&lt;li&gt;Multi-national experience and perspective are a strong plus. &lt;/li&gt;&lt;li&gt;Passion for payments and creating new solutions. &lt;/li&gt;&lt;li&gt;Flexible to work in an environment where needs are continually changing. &lt;/li&gt;&lt;li&gt;Deep expertise in the payments ecosystem preferred or, alternately, a good&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;understanding of payments business and associated risks.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Additional Information&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Work Hours:&lt;/strong&gt; Varies upon the needs of the department.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Travel Requirements:&lt;/strong&gt; This position requires travel 5-10% of the time.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Mental/Physical Requirements:&lt;/strong&gt; This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.&lt;br&gt;&lt;br&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;br&gt;&lt;br&gt;Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.&lt;br&gt;&lt;br&gt;&lt;strong&gt;U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117,700 to 153,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.&lt;/strong&gt;

Visa

Mission