FAQs
What is the main responsibility of the Senior Solutions Architect in the Americas?
The main responsibility of the Senior Solutions Architect is to serve as the voice of the Product team in both internal and external settings, providing expertise and guidance to retail partners and the commercial team to maximize the value derived from the platform technology.
What teams will the Senior Solutions Architect collaborate with?
The Senior Solutions Architect will collaborate with the Product, Business, Operations, and Marketing teams, ensuring constant communication and collaboration across these groups.
What types of clients will the Senior Solutions Architect work with?
The Senior Solutions Architect will work directly with top Americas retailers, both existing and new business clients, to drive their product strategy and align it with the company’s product offerings.
How does the Senior Solutions Architect contribute to internal discussions?
The Senior Solutions Architect acts as the voice of the AMER market in internal roadmap discussions, representing client needs and market demands to influence product development priorities.
What role does the Senior Solutions Architect play in retailer pitches and demonstrations?
The Senior Solutions Architect participates in top retailer pitches and demonstrations, representing the Product team and helping to effectively communicate product value to potential clients.
What is meant by 'evangelization' in the context of this role?
Being a local ‘evangelization beacon’ means that the Senior Solutions Architect will promote the company’s positioning message and best practices within the market, advocating for the product and its benefits to clients and partners.
What skills are important for a candidate applying for this position?
Important skills include strong communication abilities, autonomy and a self-driven attitude, experience in hybrid roles with commercial accountability, an understanding of retailer business challenges, and a technical background in SaaS platforms, retailer integrations, AI, or ML.
What kind of experience is preferred for candidates interested in this role?
Candidates with experience in hybrid roles that involve commercial accountability, as well as familiarity with retailer business challenges and a technical background related to SaaS platforms, are preferred for this position.