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Staff Analyst, Advanced Analytics, Risk Insights

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Airbnb

2d ago

  • Job
    Full-time
    Expert Level
  • Data
    IT & Cybersecurity
  • California, +4
    Remote

AI generated summary

  • You need 10+ years in business analytics, SQL expertise, programming skills (Python/R), and payments risk experience. A growth mindset and global perspective are essential. Fintech and project leadership preferred.
  • You will analyze risk data, generate reports, collaborate on payment optimization, monitor trends, and ensure efficient payment processing while guiding teams on risk detection and strategies.

Requirements

  • 10+ years of industry experience in business analytics and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
  • Excellent problem-solving, organizational, analytical, and influencing skills.
  • Have experience supporting Payments team and/or have worked closely.
  • Expert skills in SQL and expert in at least one programming language for data analysis (Python or R). Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting.
  • Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow).
  • Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable acting with minimal planning, direction, and supervision. You can identify issues both within and outside of your immediate scope, and propose solutions.
  • Prior experience working with Payments Risk including Machine Learning, Transaction Risk.
  • Fintech experience strongly preferred, experience collaborating with external auditors.
  • Experience leading complex projects, leveraging ML, operations, and external vendors.
  • Technical chops as a data scientist or analyst.
  • Growth mindset that effectively balances the need to protect the community with the need to grow the community.
  • Global perspective and experience with global payment programs and global teams.
  • Operations: experience working with operations teams, making smart investments in tools and workflow processes to scale up the team.
  • Strong sense of urgency for and commitment to Airbnb’s mission of belonging.

Responsibilities

  • Generating risk and compliance analytics reports that provide insights to the right audience at the right time
  • Analyzing risk and compliance data for insights and performance evaluation
  • Provide regular updates and reports to management and stakeholders
  • Assist with analyzing risk performance and health, triaging the issue, and provide recommendation on the best course solution and optimization
  • You will collaborate on Payments teams, including both payin and payout processing to ensure smooth end to end execution
  • Assist with initiatives to optimize the end-to-end payments journey by identifying pain points, friction areas, and improvement opportunities
  • Collaborate with driving Host and Guest advocacy to enhance payment experience, amplifying voices and addressing concerns with impactful and measurable results
  • Assist with building new payment strategies to balance financial risk and experience for different seller segments by utilizing advanced data analytics, both internal and external, to inform strategic decision-making
  • Stay abreast of industry trends, emerging technologies, and regulatory changes in the payments landscape. Proactively identify opportunities for innovation
  • Oversee the day to day operations in partnership with finance
  • Ensure accurate and efficient handling of payments transaction
  • Monitor payment trends, identify areas for improvement and implement strategies to optimize payments processing
  • Ability to narrate a story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details
  • Provide guidance to platform to maintain a robust and reliable payments infrastructure, contributing to the overall financial health of the business
  • A subject matter expert on payments risk detection, Machine Learning and AI providing guidance and support to internal teams and partners

FAQs

What is the primary focus of the Staff Analyst, Advanced Analytics, Risk Insights role?

The primary focus is to define the Analytics strategy and partner with product and operations to enable world-class Risk capabilities within Airbnb's Payments Risk and Compliance domain.

What qualifications are required for this position?

Candidates should have 10+ years of industry experience in business analytics and hold a degree in a quantitative field such as Statistics, Computer Science, or Data Science. A Master's or PhD is a plus.

What technical skills are needed for this role?

Expert skills in SQL and proficiency in at least one programming language for data analysis (Python or R) are required. Experience with machine learning techniques and non-experimental causal inference methods is also essential.

What kind of experience is preferred for applicants?

Experience in Payments Risk, Fintech, and collaboration with external auditors is strongly preferred, along with leadership in complex projects leveraging machine learning and operations.

Who do I report to in this role?

You will report to the Director of Payments Analytics.

What is the expected work environment for this position?

This position is US - Remote Eligible, with potential occasional work at an Airbnb office or attending offsite meetings, depending on arrangements with your manager.

How does this role contribute to Airbnb's mission?

The role contributes by leveraging data insights to enhance payment security and facilitate the growth of the community, ensuring safe and efficient payment processing.

Will I be working with cross-functional teams?

Yes, you will collaborate with a cross-functional team consisting of engineers, product managers, operations, and legal to innovate and scale capabilities globally.

What is the pay range for this position?

The pay range for this role is between $172,000 and $243,500 USD, with possible eligibility for bonuses, equity, benefits, and Employee Travel Credits.

Are there opportunities for professional growth in this position?

Yes, the position encourages a growth mindset and provides opportunities to innovate and influence strategies in payment risk management, which can enhance career development.

Airbnb is a community based on connection and belonging.

Travel & Leisure
Industry
5001-10,000
Employees
2007
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.

Benefits

  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit