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Staff Operations Manager, People Experience

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Zoox

15d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Foster City
  • Quick Apply

AI generated summary

  • You must have a bachelor’s degree, 8+ years in HR ops, experience with senior leaders, strong project management skills, HR systems knowledge, and a background in automotive or autonomous tech.
  • You will manage calendars, prepare agendas, track budgets, facilitate communication, analyze operations, support strategic initiatives, and act as a thought partner for the CPO.

Requirements

  • Bachelor’s degree and at least 8 years of relevant experience in managing a center of excellence team, an operations function or technical program preferably Human Resources-related.
  • Experience engaging and collaborating with senior leaders including C- Suite executives.
  • Highly organized and excellent attention to detail with the ability to prioritize and manage multiple tasks and workflows on deadline.
  • Strong track record managing complex cross-functional projects.
  • Proven ability to develop and maintain strong relationships at all levels of an organization.
  • Proficient in Microsoft Office or Google Suite. Experience with HR systems and tools a plus (Workday, Lever, VNDLY, LMS).
  • Working experience in the automotive industry or the autonomous driving technology industry.

Responsibilities

  • Partner with the Chief People Officer’s (CPO) Executive Assistant to collaboratively ensure her calendar is organized and aligned with the Zoox and PEx priorities
  • Manage agenda and content preparation for PEx Meet, xPEx Meet, PEx Manager, PEx strategic planning meetings and other PEx-specific forums including agenda and content preparation, tracking action items and necessary follow up
  • Coordinate production of the CPO’s content and presentations for x/xxMeet and other forums
  • Support PEx team and Zoox cross-functional communication and collaboration
  • Drafting PEx internal communications and partnering with Zoox’s Communications team on Zoox internal and external communications
  • Help manage the CPO’s brand
  • Understanding and reporting on business unit operations: weekly, monthly, and/or quarterly reporting
  • Track/forecast budget and headcount; develop annual budgets in collaboration with PEx Meet
  • Assess inquiries directed to the CPO, determine priority and the proper course of action including triaging incoming requests for the CPO’s time and work collaboratively with the CPO’s Executive Assistant to ensure her calendar is aligned with the priorities of the organization
  • Running and improving the organization (or department) “operating system”: quarterly and yearly planning via OKRs, offsites, etc
  • Assisting with cross-functional strategic matters: M&A analysis/integrations, strategy research, international expansion, etc
  • Manage key relationships and build a process to track and nurture key stakeholders
  • Track high priority initiatives for the CPO to identify and mitigate potential obstacles and risks
  • Serve as a thought partner and strategic advisor to the CPO, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly
  • Provide analysis, recommendations, and options to the CPO regarding high impact decisions
  • Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the CPO
  • Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility
  • Proactively follow up with the CPO’s team if and when goals are not being achieved to determine why objectives are not being met. Provide actionable recommendations for improvement.

FAQs

What is the primary purpose of the Staff Operations Manager role?

The primary purpose of the Staff Operations Manager role is to act as a key advisor and strategic partner to the Chief People Officer (CPO), facilitating operational processes within the People Experience (PEx) team and across Zoox to support effective communication, project management, and strategic initiatives.

What kind of experience is required for this position?

A Bachelor’s degree and at least 8 years of relevant experience in managing a center of excellence team, an operations function, or a technical program, preferably related to Human Resources, are required.

What are the key responsibilities of this role?

Key responsibilities include managing the CPO's calendar, preparing agendas for meetings, drafting internal communications, overseeing budget tracking and reporting, assessing inquiries directed to the CPO, and leading cross-functional strategic initiatives.

Is experience with HR systems necessary?

While not a strict requirement, experience with HR systems and tools such as Workday, Lever, VNDLY, and LMS is a plus for this role.

What skills are emphasized for the ideal candidate?

The ideal candidate will possess strong organizational skills, attention to detail, the ability to prioritize and manage multiple tasks, and a proven track record in managing complex cross-functional projects.

Will this role involve collaboration with senior leadership?

Yes, the role involves engaging and collaborating with senior leaders, including C-suite executives.

What are the bonus qualifications for this position?

Bonus qualifications include working experience in the automotive industry or the autonomous driving technology industry.

What is the salary range for this position?

The salary range for this position is $155,000 to $224,000, with variations based on geographic location and level of experience.

Are there additional benefits provided beyond salary?

Yes, Zoox offers a comprehensive benefits package, including paid time off, health insurance, long-term care insurance, disability insurance, life insurance, and stock options.

How are compensation packages structured?

Compensation packages include salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights, with potential sign-on bonuses based on various factors such as experience and interview performance.

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Zoox

We’re reinventing personal transportation — making the future safer, cleaner, and more enjoyable for everyone.

Automotive
Industry
1001-5000
Employees
2014
Founded Year

Mission & Purpose

Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.