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Staff Product Designer, Member Experience - Personalization

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Netflix

19d ago

  • Job
    Full-time
    Expert Level
  • Design
    Product
  • Los Gatos

AI generated summary

  • You need 10+ years in UX design for consumer products, AI product experience, strong design skills, strategic thinking, and excellent communication, with a passion for AI-driven user experiences.
  • You’ll design personalized user experiences, collaborate cross-functionally, communicate design rationale, and leverage feedback to drive innovative solutions while embracing A/B testing and experimentation.

Requirements

  • 10+ years of experience designing user experiences for consumer-facing products across mobile, web and/or TV. Discovery or search-related experiences are a plus.
  • Experience designing and shipping AI / GenAI products.
  • An understanding of the intersection of User Experience and AI.
  • Excel in interaction design, visual design, and prototyping skills for defining how an experience should function and look based on understanding people's needs.
  • Ability to think at a high level about product strategy and articulate a vision.
  • Track record of designing and shipping products and leading projects to successful outcomes for global users and the business.
  • Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together.
  • Excellent oral and written communication skills, including the ability to articulate the rationale behind your design decisions. Experience presenting work to a broader product team and leaders, clearly and succinctly articulating goals and concepts.
  • Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration.
  • An insatiable curiosity for user experiences powered by AI, machine learning, algorithms, and recommendation systems.

Responsibilities

  • Identify and define personalized experiences and create elegantly simple solutions to complex problems related to areas like identity and preferences.
  • Drive a human-centered design process for defining and executing features from concept to launch.
  • Clearly communicate design rationale and iterations to partners and stakeholders.
  • Articulate a vision and contribute to strategic decisions around the future direction of what it means to design AI-powered personalized member experiences from onboarding to My Netflix and beyond in an expanding ecosystem of content types.
  • Collaborate with a cross-functional team spanning consumer research, data science, product management, merchandising and engineering to test, iterate and launch features that advance our mission to connect members with the best Series, Films, Live and Games.
  • Provide systems thinking for large-scale modular design systems, both strategically and tactically.
  • Employ storytelling to present a vision to create a shared understanding of the UX strategy with the broader team. Apply big-picture thinking to break down ambiguous opportunities into an actionable roadmap.
  • Champion our members and a global-first mindset.
  • Give and solicit feedback in order to continually raise the bar for quality and craft.
  • Embrace our culture of experimentation and A/B testing and zero-to-one innovation.

FAQs

What is the primary focus of the Staff Product Designer role at Netflix?

The primary focus of the Staff Product Designer role is to create personalized entertainment experiences that help members discover and connect with the content they love.

Where is the job location for the Staff Product Designer position?

The job is located in Los Gatos, CA in a hybrid work model, or it can be remote based in the US aligned to Pacific Standard Time hours.

What is required to apply for this position?

It is strongly recommended to submit a portfolio with your application, including the password if applicable.

How many years of experience are required for this role?

A minimum of 10 years of experience designing user experiences for consumer-facing products is required.

Is experience with AI products necessary for this position?

Yes, experience designing and shipping AI or GenAI products is required for this position.

What type of design skills are expected from the candidate?

Candidates are expected to excel in interaction design, visual design, and prototyping skills.

Will the selected candidate work with cross-functional teams?

Yes, the selected candidate will collaborate with cross-functional teams including consumer research, data science, product management, merchandising, and engineering.

What kind of work culture does Netflix promote?

Netflix promotes a unique culture that values diversity, inclusion, and a hands-on approach to experimentation and innovation.

What is the salary range for the Staff Product Designer position?

The salary range for this role is between $240,000 and $725,000.

What benefits does Netflix provide to its employees?

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, and flexible time off, among others.

Netflix

Where you come to do the best work of your life. Follow @WeAreNetflix on Twitter, IG, Facebook, & Youtube for more

Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.