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Stock and Till Assistant

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LUSH Fresh Handmade Cosmetics - MENA

Today

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Plymouth
  • 6d left

AI generated summary

  • You must be flexible, a team player with strong communication skills, adaptable under pressure, an organized problem-solver, and passionate about customer service and sustainability.
  • You will deliver exceptional customer service, handle cash at the till, stock products, and maintain a welcoming shop environment while staying adaptable to the varied nature of retail.

Requirements

  • Flexible: Able to offer availability to work over a minimum of 3 days, including at least one weekend day
  • Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.
  • Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.
  • Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
  • Problem-solving: Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and ensuring customer satisfaction.
  • Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.
  • Customer Service: A genuine passion for delivering exceptional customer service and understanding customer needs
  • Nice to have but training will be provided: Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices

Responsibilities

  • Providing 5-star customer experience consistently, going above and beyond for our customers to be a day maker
  • Operating our till systems - you will be cash-handling trained
  • Stocking products on the shop floor, ensuring our products are clean and inviting to customers
  • Being adaptable and solutions-focused, as no two days in retail are the same!

FAQs

What are the working hours for the Stock and Till Assistant position?

The position offers 18+ hours per week.

When is the application deadline for the role?

The application deadline is 5th November 2024.

What are the important dates to remember for this position?

The trial shift is scheduled for either 9th or 10th November 2024, the start date is 13th November 2024, and the end date is 29th December 2024.

Is previous experience required for this role?

Previous experience is not strictly required as training will be provided, but a genuine passion for customer service and a team-oriented mindset are essential.

What should I expect in terms of team dynamics?

You can expect a collaborative environment where feedback is encouraged and teamwork is essential for achieving store goals.

What kind of training will be provided for this position?

Training will be provided in cash-handling and customer service, including product information and ethical and sustainable practices.

What benefits do employees receive?

Employees receive a variety of benefits, including holiday allowance, a 50% discount on Lush products, a profit-based bonus, a complimentary spa treatment, pension scheme, paid days off for birthdays, and more.

Is there any specific requirement regarding weekend work?

Yes, candidates should have the flexibility to work over a minimum of 3 days, including at least one weekend day.

How does Lush define its commitment to diversity and inclusion?

Lush is committed to building a brand that represents the people of the world, emphasizing the importance of expanding perspectives and voices to shape the future.

What skills are particularly valued for the Stock and Till Assistant role?

Skills valued for this role include flexibility, teamwork, strong communication, adaptability, problem-solving abilities, organization, and a genuine passion for customer service.

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.