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Store Delivery Driver

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B&Q

3mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics
  • Newcastle

AI generated summary

  • You need a manual UK driving licence (Category B), strong communication skills, flexibility for varied shifts, and ideally, multi-drop delivery experience. DBS and DVLA checks will apply.
  • You will deliver exceptional customer service, manage multi-drop orders, ensure safe deliveries, assist on the shop floor, engage in heavy lifting, and uphold brand standards daily.

Requirements

  • A great communicator who can think clearly and make sound plans no matter how busy things get, you’ll feel right at home with us.
  • You’re an organised and analytical thinker, and you know how to keep things simple.
  • You’ll need a manual UK driving licence (Category B/B1 which covers you to drive up to 3.5T vehicles), that you’ve held for at least a year with no more than 6 points.
  • Previous experience as a multi-drop delivery driver is useful, but not essential.
  • You’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
  • To keep everybody safe and reassure our customers, if you're successful in this role, we carry out checks through Experian with the DVLA to verify the information you've given us.
  • As well as this, we also do a DBS check (Disclosure and Barring Service).
  • Any discrepancies will be discussed directly with you.

Responsibilities

  • Deliver exceptional customer service & ensure our customers receive their deliveries in excellent condition and on time - every time.
  • Deliver multi-drop orders to customers’ homes.
  • Be based on our shopfloor where you will use new technology to fulfil customer orders and support your colleagues where needed.
  • Represent our B&Q brand, putting customers first, everywhere you go.
  • Play an important part in helping our customers create a home they’ll love.
  • Engage in some heavy lifting as part of deliveries in our 3.5 ton vans.
  • Ensure efficiency and safety in all aspects of the role.

FAQs

What are the working hours for the Store Delivery Driver position?

The Store Delivery Driver position offers part-time hours of 30 hours per week across 3 days, with shifts available Monday to Sunday, from 7.00am to 10.00pm.

What is the hourly pay for this role?

The UK Notional hourly rate for the Store Delivery Driver position is £13.01 per hour.

Is prior experience as a delivery driver required for this job?

Previous experience as a multi-drop delivery driver is useful but not essential.

What type of vehicle will I be driving?

You will be driving a 3.5 ton van provided by the company.

Do I need a special driving license for this position?

Yes, you will need a manual UK driving licence (Category B/B1) that you have held for at least a year and with no more than 6 points.

Are there any background checks required for this role?

Yes, if you are successful in the role, we carry out checks through Experian with the DVLA and a DBS check (Disclosure and Barring Service) to verify the information provided.

What benefits are offered to employees in this position?

Benefits include a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.

Is there a commitment to diversity and inclusion within the company?

Yes, the company is committed to making B&Q more diverse and representative of the communities they serve, promoting an environment where everyone can feel they belong and have equal opportunities.

Can I reach out for support during the application or interview process?

Yes, for any recruitment adjustments or support during the application or interview process, you can contact recruitment@b-and-q.co.uk.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors