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Store Detective

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Mitie

23d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Leeds

AI generated summary

  • You must be flexible for travel, have an SIA Licence, strong customer service skills, excellent communication, teamwork ability, resilient attitude, tech-savvy, and a full UK driving licence.
  • You will collaborate with the security team, utilize conflict resolution, ensure legal compliance, communicate effectively, and assess store layout for crime prevention and detection.

Requirements

  • Must be flexible as job requires to travel to Co Op Stores in Leeds and the surrounding area.
  • The Store Detective will need to be a team player with an enthusiastic attitude.
  • SIA Licence essential preferably a Front Line Licence, CCTV Licence would be beneficial.
  • Strong Customer Service, client focused attitude with the ability to build good working relationships.
  • Excellent communication skills are required both written and verbal.
  • Adaptable communication style to meet the needs of different people groups.
  • Ability to work individually and as part of a team.
  • Resilient and tenacious with a can-do approach.
  • Capability in the use of technology.
  • Previous experience in a similar role is desirable but not essential.
  • A Full UK Driving licence is required and access to a vehicle.

Responsibilities

  • The Store Detective will work in collaboration with all members of the security team to achieve a safe and secure shopping environment free from crime and the fear of crime.
  • Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
  • Reporting to the Store Detective Team Leader.
  • They will always be mindful of the legal requirements associated with powers of arrest, detain and welfare responsibilities to ensure the personnel safety of all Mitie/Co-op personnel and members of the public.
  • Ensure effective communication to officers and colleagues that create an integrated and coordinated approach to crime prevention and detection.
  • Adopting an intuitive approach to store layout taking into consideration store demographic and associated risks.

FAQs

What is the hourly wage for the Store Detective position?

The hourly wage for the Store Detective position is £15.41 per hour.

What are the working hours for this job?

The Store Detective position requires 40 hours of work per week.

Is travel required for this role?

Yes, extensive travel is required to Co-op Stores in Leeds and the surrounding area.

Is flexibility in working hours necessary?

Yes, flexibility is required as the job may involve various shift patterns and changes to working locations.

What are the main duties of a Store Detective?

The main duties include collaborating with the security team, utilizing conflict resolution skills, reporting to the Store Detective Team Leader, ensuring legal compliance, communicating effectively with colleagues, and being aware of store layout and associated risks.

What qualifications are needed for the Store Detective role?

An SIA Licence is essential, preferably a Front Line Licence; a CCTV Licence is beneficial. Strong customer service skills, excellent communication abilities, and a team-oriented attitude are also required.

Is previous experience in a similar role necessary?

Previous experience is desirable but not essential for the Store Detective position.

Is a driving licence required for this role?

Yes, a full UK driving licence and access to a vehicle are required.

What additional benefits are offered to employees in this role?

Employees receive typical benefits like holidays, pension, tax-free childcare schemes, cycle to work schemes, and extra benefits to enhance well-being and job satisfaction, including a comprehensive training programme.

Will I receive a detailed job description before I start?

A more detailed job description will be provided at the interview if you are successful in your application.

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Mitie

The exceptional, every day

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Mitie is a company that specialises in facilities management, offering a range of services including cleaning, security, property management, and technical support for various industries. Their ultimate goal is to provide integrated and efficient solutions that help businesses manage their facilities effectively. Mitie's purpose revolves around delivering services that enhance workplace experiences, improve operational efficiency, and contribute to the well-being of occupants and users of the spaces they manage. By leveraging their expertise and innovation, they aim to create environments that are safe, productive, and conducive to the success of their clients and their workforce.