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Store General Manager

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Pasta Evangelists

1mo ago

Applications are closed

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • London

Requirements

  • Skills/Knowledge Required:
  • You are able to speak the language of motivation fluently, inspiring and engaging people at all levels
  • You are well-presented and highly personable, and feel comfortable hosting, engaging with & chatting with customers on a near-constant basis
  • You have previous experience in nurturing and developing diverse teams
  • You have experience in turning raw talent into seasoned pros who love what they do
  • You are focused on revenue generation. You understand profit margins and know how to optimise them to keep our business thriving
  • You possess a strong commercial acumen, adept at comprehending P&L dynamics. You have experience utilising data-driven insights to inform strategic decisions that ensure the business remains on a steady course
  • You are no stranger to human resources. From recruitment to disciplinary processes, you handle it all with empathy and finesse
  • What we are looking for in an ideal candidate:
  • Your love for Italian cuisine is contagious. Share your passion with the team and our guests.
  • You are always hungry to learn and grow, both personally and as a leader. You thrive on new challenges and opportunities.
  • You are a natural talent-spotter. You will identify potential within the team and nurture it, driving career development and success.
  • You believe in recognizing and celebrating achievements and having fun whilst doing it!
  • You are experienced in the hospitality industry, with a proven track record of excellence. You know what it takes to deliver top-tier experiences.
  • Numbers are your friends. You have experience analysing data to inform decisions and meet
  • the key performance indicators with precision.
  • You lead from the front, empowering and motivating others to excel. Set high standards and watch the team rise to the occasion.
  • … If you dream in pasta shapes, you are in the right place.

Responsibilities

  • Lead the charge in launching our exciting new Chiswick store and restaurant, offering an amazing customer experience to our guests from the moment we open our doors
  • You’ll be the smiling face of Pasta Evangelists Chiswick, a figure known in the local area for providing effortless customer service and the finest fresh pasta in town
  • You will create, lead and inspire a team of like-minded, passionate individuals, united by their faith in fresh, artisan pasta and determined to deliver an unforgettable in-store
  • experience
  • You’ll take the lead on creating magic in store, working with our Marketing team to bring limited edition events like in-store Italian lessons, wine evenings, pasta making classes for kids, etc.
  • You will create a work environment where team members thrive, grow and feel valued
  • You will be our kitchen guardian, ensuring that our sites are fully compliant with the high standards we set for safety and quality
  • You will immerse yourself in the intricacies of reports and regulations, guiding us towards success while ensuring unwavering adherence to compliance with Food and Health & Safety standards
  • You will craft plans to meet business KPIs, achieving commercial objectives and managing COGS smartly
  • Your goal? Delighting customers and driving sales through continuous improvement and innovation

FAQs

What is the main responsibility of the Store General Manager at Pasta Evangelists Chiswick?**

The main responsibility of the Store General Manager is to lead the launch of the new Chiswick store and restaurant, ensuring an exceptional customer experience from the moment the doors open. This includes managing the team, driving sales, and creating a vibrant and engaging atmosphere in-store. **Question: What kind of personality is Pasta Evangelists looking for in a General Manager?** **Answer:** Pasta Evangelists is looking for a big personality and energetic individual who is confident, charming, and can connect with customers effortlessly. An ideal candidate should also possess a love for Italian cuisine and be passionate about delivering a top-tier experience. **Question: What skills and knowledge are required for this position?** **Answer:** Required skills include the ability to motivate and engage a diverse team, previous experience in developing talent, a focus on revenue generation, strong commercial acumen, and familiarity with human resources processes. Experience in the hospitality industry and a knack for data analysis to inform performance metrics are also important. **Question: What kind of experience is preferred for candidates applying for this General Manager position?** **Answer:** Candidates are expected to have experience in the hospitality industry with a proven track record of excellence, particularly in delivering exceptional customer experiences. Prior experience in nurturing teams and driving sales while managing costs is also preferred. **Question: Are there any specific initiatives or events that the General Manager will be responsible for?** **Answer:** Yes, the General Manager will take the lead in collaborating with the Marketing team to create limited edition events such as in-store Italian lessons, wine evenings, and pasta-making classes for kids, enhancing the customer experience and community engagement. **Question: What benefits does Pasta Evangelists offer to the General Manager?** **Answer:** Benefits include a competitive salary, opportunities for career growth, regular team socials and pasta tastings, a fully paid birthday off, 28 days of holiday (including bank holidays), complementary staff food and drinks during shifts, and a performance-driven bonus scheme. **Question: What is the mission and vision of Pasta Evangelists as a company?** **Answer:** Pasta Evangelists aims to reimagine and elevate pasta as a category, building a cult following of passionate pasta lovers. They are backed by Barilla and strive to be the UK's biggest and fastest-growing pasta brand, delivering innovative pasta recipes, takeaway options, and unique dining experiences. **Question: What kind of work environment does Pasta Evangelists aim to create for its employees?** **Answer:** Pasta Evangelists aims to create a work environment where team members thrive, grow, and feel valued, focusing on recognition, celebrating achievements, and fostering a sense of fun. **Question: How important is customer service in this role?** **Answer:** Customer service is extremely important; the General Manager is expected to be the smiling face of Pasta Evangelists in the local community, providing effortless customer service and ensuring that guests have an unforgettable in-store experience.

Pasta Evangelists

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.