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Store Manager

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The Salvation Army

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Canberra
  • Quick Apply

AI generated summary

  • You must excel in team leadership, customer service, operational standards, and financial management. Strong communication, interpersonal skills, and Workday HCM experience are essential.
  • You will lead and develop staff and volunteers, ensure top-notch customer service, maintain operational standards, prioritize safety, manage finances, and engage with the local community.

Requirements

  • Leading, growing and developing a team of paid employees and volunteers;
  • Ensuring extraordinary customer service is provided every day, in every interaction;
  • Embedding exceptional operational and visual merchandise standards;
  • Role-modelling a ‘safety first’ culture in our stores;
  • Planning and managing the financial performance of the store;
  • Building and supporting the volunteer workforce and engaging with the local community.
  • To be successful in this role you must possess excellent people leadership and management abilities.
  • You will be an outstanding written and verbal communicator with strong interpersonal skills.
  • Solid technical skills and experience using Workday HCM system experience, highly regarded.

Responsibilities

  • Leading, growing and developing a team of paid employees and volunteers;
  • Ensuring extraordinary customer service is provided every day, in every interaction;
  • Embedding exceptional operational and visual merchandise standards;
  • Role-modelling a ‘safety first’ culture in our stores;
  • Planning and managing the financial performance of the store;
  • Building and supporting the volunteer workforce and engaging with the local community.

FAQs

What are the key responsibilities of a Store Manager at The Salvation Army?

The key responsibilities include leading and developing a team of paid employees and volunteers, ensuring extraordinary customer service, embedding operational and visual merchandise standards, promoting a safety-first culture, managing the store's financial performance, and engaging with the local community.

Is previous retail experience required for this position?

Previous experience in a similar industry is highly regarded, but it is not essential. What is essential is strong people and team leadership skills and a passion for delivering outstanding results.

What qualities are you looking for in a candidate?

We seek a high-energy, hands-on individual with excellent people leadership and management abilities, outstanding communication skills, and a proven track record in customer service. Alignment with The Salvation Army's Mission and Values is also important.

What benefits will employees receive?

Eligible employees can access NFP salary packaging, health and financial discounts, staff store discounts, an Employee Assistance Program, career development opportunities, and more.

How can I apply for this position?

If you’re interested, please apply via the provided link and submit your current CV and a cover letter detailing your alignment with the essential requirements of the role.

What is the closing date for applications?

Applications will close as soon as a suitable candidate is secured.

Are there any checks required for this role?

Yes, all child-facing roles will require the successful completion of a Working with Children Check. All applicants also require a mandatory Nationally Coordinated Criminal History Check.

Does The Salvation Army support diversity in the workplace?

Yes, The Salvation Army is an Equal Opportunity Employer and values diversity in its workforce, encouraging applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

Is there an opportunity for career development?

Yes, we offer opportunities for career development as part of our commitment to supporting our employees' growth.

Is a strong community engagement part of the Store Manager's role?

Absolutely, building and supporting the volunteer workforce and engaging with the local community are essential aspects of the Store Manager role.

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The Salvation Army

Dedicated to helping people in need overcome poverty, addiction, and spiritual and economic hardship across the U.S.

Non-profit
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.