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Store Manager

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Pavers Shoes

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
  • Edinburgh

AI generated summary

  • You should be an experienced Retail Manager with a customer-centric style, strong sales focus, team leadership skills, and a passion for service and sustainability.
  • You will drive store performance, lead a customer-first culture, motivate your team, maintain store standards, manage product placements, and embody company values daily.

Requirements

  • Are you an experienced Retail Store Manager or Assistant Manager with a friendly customer centric style, looking for your next challenge?
  • Do you pride yourself in hitting your sales targets while motivating and developing a team that’s more like family?
  • Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference?
  • We are looking for a driven individual with a passion for excellent customer service, who creates a fun and welcoming store to work in and shop in!
  • We are looking for a new Store Manager to lead our store at Livingston Designer Outlet. This is a permanent full-time, 40 hours per week position.
  • Pay & Benefits for our Store Manager
  • Up to £33,000 per annum
  • Generous Staff Discount scheme, some of which can be shared with your family and friends!
  • Holiday Entitlement which increases with service.
  • Company Contribution Pension, Discretionary Annual Bonus Scheme & Death in service benefit.
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  • Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  • Access to wellbeing and financial support through RetailTRUST
  • Drive the performance of your store, making good commercial decisions, liaising with your area manager and head office teams to get the right product at the right time to maximise the sales.
  • Lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible.
  • Motivate and develop yourself and your team to achieve and exceed KPI’s and reach your full potential.
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store.
  • Maintaining general store standards & cleanliness
  • Support the maintenance of product placements and stockroom
  • Live and breathe Pavers DNA, always leading by example.
  • Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland.
  • We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network.
  • In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024.
  • We remain committed to doing the right thing by our people and the planet.
  • As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability.
  • Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
  • Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for.
  • We firmly believe that by investing in our people, we provide the best service to our customers.
  • If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Store Manager!

Responsibilities

  • Drive the performance of your store, making good commercial decisions, liaising with your area manager and head office teams to get the right product at the right time to maximise the sales.
  • Lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible.
  • Motivate and develop yourself and your team to achieve and exceed KPI’s and reach your full potential.
  • Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store.
  • Maintaining general store standards & cleanliness
  • Support the maintenance of product placements and stockroom
  • Live and breathe Pavers DNA, always leading by example.

FAQs

What is the location of the Store Manager position?

The Store Manager position is located at the Livingston Designer Outlet.

What is the salary for the Store Manager role?

The salary for the Store Manager role is up to £33,000 per annum.

What are the working hours for this position?

This is a permanent full-time position, requiring 40 hours per week.

Are there any employee discounts available?

Yes, there is a generous staff discount scheme, which can also be shared with family and friends.

What benefits are included with the Store Manager position?

Benefits include holiday entitlement that increases with service, a company contribution pension, discretionary annual bonus scheme, death in service benefit, access to the Pavers Foundation for charitable giving, the Pavers Academy for career development, and wellbeing and financial support through RetailTRUST.

What are the key responsibilities for the Store Manager?

Key responsibilities include driving store performance, leading a customer-first culture, motivating and developing the team, maintaining store standards and cleanliness, and ensuring the right products are available to maximize sales.

Does Pavers prioritize sustainability?

Yes, Pavers is committed to sustainability and was recognized as the first major retailer to achieve Carbon Neutral status in 2021, which they continue to uphold annually.

What kind of work environment can I expect?

You can expect a supportive family environment that fosters job satisfaction and encourages exceptional service to customers.

How long has Pavers been in business?

Pavers has been established for over 50 years and is a successful family-run footwear retail business.

Is career development supported in this role?

Yes, career development is supported through access to the Pavers Academy, which offers online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.

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Pavers Shoes

Our mission is to deliver comfort and happiness to our customers both through our products and customer service.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

The Pavers story began in 1971 when Catherine Paver founded the company. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes to all. Starting small she sold shoes at village halls and homeware parties and was successful enough to open the first Pavers shop in Scarborough in 1981, where Catherine’s three sons joined the business. One of her sons - Stuart - still runs the business today. Stuart was joined by his son Jason in 2016, and as of 2020, they run the business together as Joint Managing Directors. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s comfort footwear industry, with over 140 stores nationwide.

Benefits

  • Staff Discount

    Generous Staff Discount Scheme – some of it can be shared with your family and friends!

  • Bonus

    Annual company profit and performance related discretionary bonus scheme

  • Flexible Working

    The majority of Head Office positions benefit from Hybrid/Flexible working options

  • Holiday Entitlement

    Holiday Entitlement that increases with service