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Store Manager

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Starbucks

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • London

AI generated summary

  • You must have retail or hospitality leadership experience, understand market dynamics, promote our culture, support partners, and be flexible with early mornings, evenings, weekends, and holidays.
  • You will manage store operations, analyze data for decision-making, oversee labor budgets, coach partners, implement initiatives, and set goals to enhance performance and engagement.

Requirements

  • To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment.
  • You’ll champion our mission and values to create our Starbucks experience for our customers and partners.
  • You’ll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward.
  • You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.
  • Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
  • All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success.
  • These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

Responsibilities

  • Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
  • Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
  • Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
  • Cascading and rolling out of new initiatives to enable operational excellence and drive business results
  • Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
  • Setting challenging and realistic goals to drive engagement and improve partner performance

FAQs

What are the main responsibilities of a Store Manager at Starbucks?

A Store Manager is responsible for executing store operations, analyzing data for decision making, managing labor and recruitment, rolling out new initiatives, and supporting partner growth through coaching and development.

What qualifications are needed for the Store Manager position?

Previous experience in leading a team in a dynamic retail or hospitality environment is required.

What is the typical work schedule for a Store Manager?

The working hours could include early mornings, evenings, weekends, nights, and/or holidays.

What kind of training can I expect as a Store Manager?

Store Managers will undergo an introductory training program that immerses them in Starbucks culture, and they will receive on-the-job training supported by in-store trainers and coaches.

What benefits does Starbucks offer to Store Managers?

Starbucks offers benefits such as 28 days of holiday, free drinks and food on shift, store bonus program, stock options, comprehensive training, partner discounts, life assurance, and more.

Does Starbucks provide any assistance for financial needs?

Yes, Starbucks offers a Home Sweet Loan, which consists of interest-free loans that can be paid back over 12 months to help with rental deposits.

How does the recruitment process work for the Store Manager position?

The recruitment process involves an application, CV review, first stage interview, second stage interview, and then an offer and onboarding.

Is Starbucks committed to diversity and inclusion in its hiring practices?

Yes, Starbucks is committed to building an inclusive and diverse workforce, treating all applicants and partners fairly without regard to various differences.

Are there career advancement opportunities for Store Managers at Starbucks?

Yes, Starbucks provides great long-term career opportunities in-store and at the support center.

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Starbucks

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community. ​ It’s an opportunity to be your personal best. ​ Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.​​ In everything we do, we are dedicated to Our Mission: With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.