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Store Manager

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Mind

27d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must be passionate about retail, capable of leading and motivating a team, prioritize effectively, have a strong customer focus, and embody our core values and behaviors.
  • You will support sales targets, ensure shop standards, provide excellent customer service, manage daily operations in the Shop Manager's absence, and contribute to mental health advocacy.

Requirements

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do

Responsibilities

  • As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health.
  • You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community.
  • Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • As Assistant Shop Manager, you'll be invested in to grow.
  • You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.

FAQs

What is the role of an Assistant Shop Manager at Mind Retail?

As an Assistant Shop Manager, you'll work alongside the Shop Manager and the wider shop team to deliver sales and profit targets while ensuring excellent shop standards and outstanding customer service. You will also take full responsibility for the shop's daily operations in the Shop Manager's absence.

Is prior management or supervisory experience required for this position?

No, prior management or supervisory experience is not required. We are interested in candidates who are passionate about retail, eager to learn, and prepared to work hard.

What kind of training or development opportunities are available?

We offer various development workshops, courses, and a comprehensive personalized induction program tailored to your role. There are also opportunities for additional qualifications and development programs for those looking to grow their skills.

What benefits does the Assistant Shop Manager position offer?

Assistant Shop Managers receive competitive pay, 25 days' paid holiday (pro-rata for part-time employees), a strong commitment to work-life balance, a pension scheme, life assurance, a 25% staff discount in Mind shops, an employee savings app for exclusive discounts, and more.

How does Mind Retail support diversity and inclusion?

Mind Retail values diversity and is committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Are there any background checks required for this position?

Yes, the successful candidate will be required to provide references and undertake an enhanced DBS check, including a Children's Barred List check and/or ‘Work with Adults’ workforce check based on their role and responsibilities.

What kind of community involvement does the shop have?

Each shop serves as a hub for the local community, where the money raised supports Mind's vital mental health services, helping those who experience a mental health problem.

What are the work hours for this role?

Specific work hours can vary, but as an Assistant Shop Manager, you are expected to assist in the daily operations and management of the shop, which may include weekends and holiday periods.

How can I apply for the Assistant Shop Manager position?

For more information and to apply, you can click on the "Job Description" button provided in the job listing. We encourage early applications as the vacancy may close sooner if a high volume of strong candidates is received.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem